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BoutiquefeelReviews 6,126

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,984 reviews

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California
1 review
0 helpful votes
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Slow shipping
December 30, 2020

Shipping was extremely slow. It took three weeks for the items to be delivered. I checked the shipping location and it was only 159 miles away. It should have only been a two day shipping at most.

Date of experience: December 30, 2020
North Carolina
1 review
0 helpful votes
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Quality of clothing
January 29, 2021

The quality feels very cheap and the sizing isn't correct. I liked two items out of my purchase and didn't receive one item yet. Most likely will return.

Date of experience: December 30, 2020
Georgia
1 review
2 helpful votes
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I spent over $100, paid $15 just for expedited shipping and got my packages WEEKS later. It was like one of those "what I ordered vs what I got" memes. One dress looked like a garbage bag with mesh pieces sewn all over it and the other one was okay but completely see-through and it was broken so I couldn't even wear it. They said I couldn't return it because their address isn't the right one and then no one would respond to me. GET THIS "BUSINESS" SHUT DOWN! Do NOT waste your money here. I cannot believe I fell for this.

Date of experience: December 30, 2020
Kentucky
1 review
0 helpful votes
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Sizing is very small
January 29, 2021

Cannot get a return authorization sizing would not fit, not even close

Date of experience: December 30, 2020
Illinois
1 review
0 helpful votes
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Great prices and good stuff
December 30, 2020

Great prices and great stuff just slow on shipping, could be because of holidays.

Date of experience: December 30, 2020
New Hampshire
1 review
0 helpful votes
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Quick Delivery
December 30, 2020

Even with the Christmas rush items arrived much quicker than expected.

Date of experience: December 30, 2020
France
7 reviews
1 helpful vote
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Everything is standard.
January 29, 2021

Everything is standard.
The catalog contains a full description of the goods.
The photos are of high quality and allow you to fully evaluate the product.
Prices are average and above.
Fast delivery.

Date of experience: December 30, 2020
GB
1 review
0 helpful votes
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Disappointed
May 5, 2021

It was quite expensive to get the item posted and when I received it I was disappointed with the quality of the garment.

Date of experience: December 30, 2020
Oklahoma
1 review
0 helpful votes
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Covid19 Protection
December 29, 2020

Very good shopping experience... found what I wanted at nice price, easy ordering, and delivery two days earlier than scheduled.

Date of experience: December 29, 2020
California
1 review
0 helpful votes
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.
December 29, 2020

.

Date of experience: December 29, 2020
Missouri
1 review
0 helpful votes
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Meh
January 28, 2021

Delivery took forever. I know it was around Christmas time but over two weeks delivery time is quite long.

Date of experience: December 29, 2020
Indiana
1 review
0 helpful votes
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Clear face shield mask
December 29, 2020

My experience has been great! I work with the elderly and they appreciate being able to see my face and count on reading lips when I care for them!

Date of experience: December 29, 2020
Minnesota
1 review
0 helpful votes
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Poorly made/missing pieces of outfit
January 28, 2021

It looked nothing like the picture and was poorly made. Don't plan on ordering from you again.

Date of experience: December 29, 2020
Texas
2 reviews
0 helpful votes
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Poor Quality
January 28, 2021

I bought Christmas pajamas and received them after Christmas. When I received my order it was not the same quality or design from the photo on their site. The pajamas I received had the material of a cheap costume from walmart. It is missing buttons and looks terrible.

Date of experience: December 29, 2020
California
1 review
0 helpful votes
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Rock Star
December 28, 2020

Customer service was helpful and informative every step of the way!

Date of experience: December 28, 2020
Georgia
1 review
0 helpful votes
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X-mas
December 28, 2020

She love them. Just wish it could have gotten here before Xmas.

Date of experience: December 28, 2020
Washington
3 reviews
0 helpful votes
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Check material
January 27, 2021

The materials were not what I was expecting. Very thin and slick feeling.

Date of experience: December 28, 2020
Texas
1 review
0 helpful votes
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Product does not match picture
January 27, 2021

Terrible. Overpriced product especially for the quality.

Date of experience: December 28, 2020
South Carolina
1 review
0 helpful votes
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Too small ordered large
January 27, 2021

Didn't get one of the products ordered large but your large must be for a 120 pound person I am one 140

Date of experience: December 28, 2020
Italy
1 review
0 helpful votes
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Really fast delivery
December 28, 2020

Even if in Xmas period, I received the box in time

Date of experience: December 28, 2020

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.