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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Shipping was extremely slow. It took three weeks for the items to be delivered. I checked the shipping location and it was only 159 miles away. It should have only been a two day shipping at most.
The quality feels very cheap and the sizing isn't correct. I liked two items out of my purchase and didn't receive one item yet. Most likely will return.
I spent over $100, paid $15 just for expedited shipping and got my packages WEEKS later. It was like one of those "what I ordered vs what I got" memes. One dress looked like a garbage bag with mesh pieces sewn all over it and the other one was okay but completely see-through and it was broken so I couldn't even wear it. They said I couldn't return it because their address isn't the right one and then no one would respond to me. GET THIS "BUSINESS" SHUT DOWN! Do NOT waste your money here. I cannot believe I fell for this.
Cannot get a return authorization sizing would not fit, not even close
Great prices and great stuff just slow on shipping, could be because of holidays.
Even with the Christmas rush items arrived much quicker than expected.
Everything is standard.
The catalog contains a full description of the goods.
The photos are of high quality and allow you to fully evaluate the product.
Prices are average and above.
Fast delivery.
It was quite expensive to get the item posted and when I received it I was disappointed with the quality of the garment.
Very good shopping experience... found what I wanted at nice price, easy ordering, and delivery two days earlier than scheduled.
My experience has been great! I work with the elderly and they appreciate being able to see my face and count on reading lips when I care for them!
It looked nothing like the picture and was poorly made. Don't plan on ordering from you again.
I bought Christmas pajamas and received them after Christmas. When I received my order it was not the same quality or design from the photo on their site. The pajamas I received had the material of a cheap costume from walmart. It is missing buttons and looks terrible.
Customer service was helpful and informative every step of the way!
She love them. Just wish it could have gotten here before Xmas.
The materials were not what I was expecting. Very thin and slick feeling.
Terrible. Overpriced product especially for the quality.
Didn't get one of the products ordered large but your large must be for a 120 pound person I am one 140
Even if in Xmas period, I received the box in time
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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