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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Hope I didn't compromise my credit card. Other wise everything was fine. Like your selection.
Hope I didn't compromise my credit card. Other wise everything was fine. Like your selection.
I will not order from this company again. Shipment was late and there is no way to call customer service. Buyer beware.
Everything went smoothly but i need to return my item for a diiferent size so we will see how that goes.
Ordered all three only got 2 never received the leggings never received refund
Ordered for Christmas present. Arrived a week after Christmas. 3 of the five items ordered did not fit. Customer service was quick to offer a
Made an order last month. Got a "delayed shipping" notice about three days later. Still haven't gotten my first order to determine the quality, etc... And it won't be here in time to give to my wife for Christmas.
The size advertised didn't fit like it should. On top of that, it took almost a month to arrive.
2 articles sur 5 arrivés après Noël, dommage
Great outfits great prices decent delivery time. We'll be ordering again.
I got a size small (I'm 5'5 115lbs) and the backside with the flap did not fit. The buttons wouldn't stay buttoned and the flap doesn't stay on at all, or it will stay on for a few minutes until I move around. Also the open part has more of my back out than my butt and it just feels awkward. Maybe I should have got a medium.
Not super impressed with quality of items. Tops run small. Shipping takes longer than expected.
I loved all the items except the red night gown.it was separated at the stitching.
The products are well presented in the pictures but when you receive it they aren't the same quality as what the picture looks like which is very disheartening and it took nearly 3 weeks to get here to me. I keep saying I'm not gonna fall for these companies that sell cheap Asian junk that cost you an arm and a leg to get to you and never have I had anything that I've ordered from any of these companies be as it's a pictured. Then try sending it back, it cost you twice as much to get it there so you're basically stuck with it.
Ordering easy. Delivery time, very long, material not worth the price.
The red sweater I got was not the sweater I ordered. The neckline isn't even the same.
You size chart is messed up. #1 is definitely at bust but you have labeled waist. I think the whole size chart is a disaster and needs to be reworked.
You size chart is messed up. #1 is definitely at bust but you have labeled waist. I think the whole size chart is a disaster and needs to be reworked.
Took 22 days to deliver, even though I live 6 hours away from where it shipped. Products Became a Christmas gift week after Christmas. Material was cheap and definitely not worth the wait. Will not buy from them again.
I wish shipping did not cost that much and it still takes a long time to get the items. That's the only big negative.
I wish shipping did not cost that much and it still takes a long time to get the items. That's the only big negative.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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