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BoutiquefeelReviews 6,126

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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Ohio
1 review
0 helpful votes
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Cheap
January 3, 2021

Not a bad shopping experience but once products received was not impressed with the quality

Date of experience: January 3, 2021
Michigan
1 review
0 helpful votes
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Shipping to long
February 2, 2021

No communication, no shipping tracking, shipping time very long

Date of experience: January 3, 2021
Texas
1 review
0 helpful votes
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Bought in early december and didnt receive until AFTER christmas. When we did receive it, the materials of the items were not comfortable or something you would want to wear more than 5 minutes for sexy time. Also, my wife looks like the thin models shown wearing them, but even so, the sweater is way to baggy with baggy shoulders and arms. The models most likely are using a clip in the back that you can't see to make the sweater form fitting and you couldnt wear it out at all because it's more like a long sweater than a sweater mini skirt. Just overall dissappointed

Date of experience: January 2, 2021
Mexico
1 review
0 helpful votes
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Too expensive for the quality
February 1, 2021
Updated review

Some of the size help says waist and hip but it doesn't make a difference if it's lower waist or hip. Also, some of the clothes are very tight.

Date of experience: January 2, 2021

Some of the size help says waist and hip but it doesn't...
December 10, 2020
Previous review

Some of the size help says waist and hip but it doesn't make a difference if it's lower waist or hip.

Date of experience: December 10, 2020
Canada
1 review
0 helpful votes
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Item still not received
February 1, 2021

Bad. Waited so long and did not come for christmas

Date of experience: January 2, 2021
Wisconsin
1 review
0 helpful votes
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Awesome
January 2, 2021

Was nice to look through the different options of things to order. The order came in a very timely manner. Will definitely order from you again

Date of experience: January 2, 2021
GB
1 review
0 helpful votes
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Lovely clothes on the website, but when it arrived I wasn't very impressed. My top (it small didn't go over my head, which was a small) I wanted to send some item's back, to find our that I wouldn't get a full refund on my goods, I would have to pay extra for postage and package, then send a photo to customer service's to prove that I've sent it. I wouldn't have the guarantee it would have been shipped back to Germany. I decided to take the 20% refund

Date of experience: January 2, 2021
Pennsylvania
1 review
0 helpful votes
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Very happy
January 2, 2021
Updated review

Great! Easy to look through and great selection. This is my first time buying from this company so I can't wait to see the quality of the clothes.

Date of experience: January 2, 2021

Great!
December 6, 2020
Previous review

Great! Easy to look through and great selection. This is my first time buying from this company so I can't wait to see the quality of the clothes.

Date of experience: December 6, 2020
GB
1 review
0 helpful votes
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Christmas shop
January 2, 2021

A good experience, lots I wanted to get e.g. Christmas dress, new underwear there was more that I wanted to buy and had to restrict myself!

Date of experience: January 2, 2021
Alabama
2 reviews
0 helpful votes
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Glad to find Santa wearing a face mask ornament
January 1, 2021
Updated review

It was difficult to find a face mask ornament in December 2020, so I was thrilled to find Boutiquefeel's Santa wearing a face mask ornament still in stock in early December. Unfortunately, Boutiquefeel promised delivery before our family was scheduled to leave town for Christmas, but they didn't come through. Everyone received a "2020" ornament except my daughter-in-law because Boutiquefeel didn't deliver it as promised. It was a BIG disappointment. It arrived a week after Christmas after we had returned home from my son's house.

Date of experience: January 1, 2021

Pleasant
December 10, 2020
Previous review

Pleasant

Date of experience: December 10, 2020
GB
1 review
0 helpful votes
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Not that good
January 31, 2021

Delivery was too long, quality was bad and price was expensive and not worth it

Date of experience: January 1, 2021
District of Columbia
1 review
0 helpful votes
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Ok, But Not As Expected
January 1, 2021

The face shield fogged up instantly even though it stated that it was anti-fog. Also the packaging was very poor. Should have been shipped in a brown cardboard box, instead of a white envelope pack. Internal boxes were smashed.

Date of experience: January 1, 2021
New Jersey
1 review
0 helpful votes
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Photos are deceiving...
May 5, 2021

When I ordered this jacket, I was excited since I expected a tweed coat to come in the mail. I was surprised to receive a thin, laser printed blazer. I am keeping it because I still like the pattern, but very disappointed.

Date of experience: January 1, 2021
Pennsylvania
1 review
0 helpful votes
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Great product!
January 1, 2021

I received it the way it was described. Looks great!

Date of experience: January 1, 2021
New Jersey
1 review
0 helpful votes
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Foggs up
January 31, 2021

Any suggestions on how to keep from fogging up. Not what was advertised. HELP

Date of experience: January 1, 2021
GB
1 review
0 helpful votes
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Slow but sure
January 31, 2021

Great product - took a while to arrive but worth waiting for as it turned out.

Date of experience: January 1, 2021
New Jersey
1 review
0 helpful votes
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In love with my purchases
January 1, 2021

I purchased my items knowing it can take up to 3 weeks to deliver. But one I receive my items I love it.

Date of experience: January 1, 2021
Washington
1 review
0 helpful votes
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Eh
January 1, 2021

Great shipping time and nice website however the product I received wasn't that great. Seemed very cheap and not at all what I was expecting.

Date of experience: January 1, 2021
Denmark
1 review
0 helpful votes
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Delivery by foot?
January 31, 2021

Fine website and all, but too slow delivery and way too many spam-mails.
-I was expecting the package to come, maximum a week after the purchase. What am i to do, with a christmas item by January?

Date of experience: January 1, 2021
GB
1 review
0 helpful votes
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A load of rubbish
January 31, 2021

The product is absolutely diabolical, nothing like the picture. The material is rubbish. I will never fall for your site again.

Date of experience: January 1, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.