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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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I love the selection of products and the checkout process was very easy.
I love the selection of products and the checkout process was very easy.
Ordering was fine but the product was terrible quality, straight to my children's dress up box. The picture which made me order it was very misleading. I am an online shopper which you have just lost. I wish I was sending a excellent review but if you want honest feedback you have it. Thank you.
Shipment was delayed, particulafor two of the five items. A white jacket had small blue ink spots. The remaining items appear nice.
Long delivery time. One item too small even though I checked all the dimensions on the description. One item thinner than expected and not as good a quality as it looked.
Easy purchase, great quality and even better price!
Ordered this for my daughter. Sizes are little on small size. I thought it was fleece but it was just printed material. Quite thin. Not really worth the money. But it was a chance I took. However with that said she's warring it very day. So some sort of success.
Not the material I was expecting... it's a lot thinner and probably more suitable for summer although the material is good quality. Be careful of the sizing because I ordered a size medium for my wife who is size 10 with a large chest and it is too small.
Easy ordering, excellent product, well received gift, lack of progress information was the only fault in an otherwise excellent service
Solo me llego 1 producto tengo pendiente la entrega de 2, por favor.
I could not find a place to search for sizes only.
I could not find a place to search for sizes only.
This is my second go around with boutique feel. Had no issues first time except for how long delivery takes. All items run really small; if you're a small expect to buy a 2x
Product not as described as a button hole was not on the product
Was not obvious where items were coming from when ordering and they did take a long time to arrive, but this may have been partly due to Christmas list delays. Masks were well made but one is completely too small and impractical to use, also not quite as pictured in terms of design.
Very bad I don't recommend them fees sneakers thieves
Liars bad customer service they don't take care of the agreement
Overall everything was good. It took more than expected for the delivery and the tracking service wasn't really giving a lot of updates, but at the end was all good!
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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