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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Very simple and easy! Found what I liked and got my order in a reasonable time as described.
It was amazing experience getting my beautiful girl friend this Christmas sweater
It was amazing experience getting my beautiful girl friend this Christmas sweater
Quick delivery, cheap product and very good quality.
All good, long delivery but as expected. Product quality as expected
I have to say I was nervous when it seemed the products were taking so long to arrive, coming up so close to Christmas, but thankfully they arrived in time.
Whilst delivery was prompt enough, material feels cheap, products are under-sized and packaging indicated that this is mass-manufactured and of poor quality.
I did not realise the under wear was see through could of done with bettsr material aswell i was expecting cotton and thought the sizes would be different aswell but good overall
Lovely fluffy jumper had a lot of lovely comments thanks
I ordered a size medium and the clothes that I received seemed closer to a children's size. Extremely small to the point where I couldn't even get them on. Would not order again unless the situation is rectified
The butt flap is a little high, it would be handy if it opened lower.
Asians do not size things like fatty Americans. Their large is our small, keep that it mind
Love the product however the sizing was off. I ordered the XL and it was still really small
Ok but delivery was long and item cheap made and buttons on sleeves are wonky
The site is fine and the prices fair for what you're getting. However the shipping took forever. Maybe this was because of covid so I won't be too mean, but when something takes a month and a half to arrive it can be annoying.
I did not receive one item, the spaghetti mesh set
Shipping was pretty quick though it was from outside US. Quality seems nice, and she loved the pattern.
Product is great, fits well but the flap at the back is the wrong size and the wrong colour! It's too small so it looks stretched, not a very good finish.
Please can you send a piece of fabric that's the same as the pyjamas and I will make my own. Thank you
One of the items you sent was the wrong size. I ordered a medium and you sent a small. This could not be replaced in time for Christmas. So i need to send it back and ask for a refund. I tried to email customer service but postmaster said that that address does not exist and i need to notify you. So i am doing that now. I would be grateful for your response and return address for item.
Took a little long to get to me but the dress is a good quality feeling material. I can't wait to wear this dress out.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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