The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
Shipping took 6 weeks to receive and the products were not good when I received them. I will never order again.
Easy to shop and it took a good month for the items to arrive. Sneakers are lovely but the jacket was very disappointing.
The white tops were the worst fit i have ever tried on in a Small... they were huge and made terribly... the shoes insole was not even glued on and the fit was bad. I was very disappointed as i was looking forward to wearing the tops. Sorry
Poor quality goods, service and delivery tine was very long
No answers from emails on how to return goods
Sizes are awful. I ordered XXL says fits 18/20 it was tight on my friend who is a size 12
Very good, the jacket looks just what 8 am looking for, hope it fits when it arrives
Very good, the jacket looks just what 8 am looking for, hope it fits when it arrives
Took weeks to come. Product is rubbish.
Wrist holes are massive. So it looks ridiculous on the arms.
Thought I'd give it another try after 4 years, but the quality has fallen as nd the prices have risen. Can buy these items of better quality in Australia at a slightly cheaper price
Easy to use, easy to find a selection. Thank-you
Hate it why do I have to enter 50 characters to tell you how much I hate it
Long delivery time but offered money bk if didn't want to wait
I am not satisfied with this products.
I cannot recommend this site.
The colors are not the same as on the pictures, the quality is cheap. Shipping took very long!
This took two weeks to arrive. The materials is super thin and gapes at the sides. It's true to size but ill fitting (size 10, small).
I will not order anymore. Didn't like how tops look at reality.
The experience was very easy and I was quite surprised that I got my shirt in less time than I usually experience coming from China. If I had a complaint at all it would be that this was made in China!
So easy to order, sizes are not as stated, too was far too big
Excellent quality!
Speedy delivery!
Extremely comfortable!
Flattering on!
Fairly easy to use, order arrived when due, in accordance with picture
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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