The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
Han sido muy rápidos desde que lo compré, me llegó en 2 paquetes separados
Fits all my curves perfectly and very nice material
Delivery okay. Product is what I wanted.
But I should've ordered a larger size.
The XL size does not correspond well with the European XL size.
The two items that initially attracted me to your site do not fit right and the size chart is way off.
Never received any update on delivery date
Was billed a month before merchandise arrived
Took over a month to receive merchandise
Won't be doing any more shopping here
Quality clothing easy to shop and shipping was not a month. A couple weeks but not bad. Shop here I recommend.
La communication, bien que recevant toujours une réponse à mes demandes est restée très évasive.
Le temps de préparation de la commande en entrepot est particulièrement longue (plus de 10 jours) pour des articles disponibles
La communication, bien que recevant toujours une réponse à mes demandes est restée très évasive.
Le temps de préparation de la commande en entrepot est particulièrement longue (plus de 10 jours) pour des articles disponibles
Not good value for money or good quality fabric. Nothing like the picture.
I ordered a Brazilian lace front and it came in looking like a dollar store wig. It had no lace on it and looked nothing like the pictures.
I was a bit unsure to order because some reviews said the products did not arrive. But they did. A bit late but still they arrived.
The website was excellent for user experience. The items shipped quickly. Then got held up in customs. When I contacted customer service via messenger, they were quick and friendly. Items left customs while talking to them. The day before estimated delivery date, it was "delayed" 40 miles from my house. And got here 3 days after estimated delivery date.
Think the website needs to be a bit more honest about where the goods are being despatched from. China v what looks like a UK website is a little different. People will wait for something if they really like it.
Received my order on time. I am happy with the product
Great product! Shipping took a while but worth the wait for sure!
Very good. Reasonable price. Looks good, Fits perfect.
Like the style.
Sizes are not true to size. Very disappointed. I was so excited since I loved the styles
Took to long to ship, wasn't happy about that. Now dress won't work normal sizing wear medium. It was a large still to tight
Not the best. Fit us not nice does not sit
Comfortable not like the picture
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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