Boost Mobile

BOOST MOBILE LLC PART OF DISH WIRELESS LLC IS AN ABSOLUTE WORST COMPANY THAT ALLOWS & PROTECTS THIEVES TO STEAL BOOST MOBILE CUSTOMERS IDENTITIES & OPEN OTHER BOOST MOBILE ACCOUNTS WHILE PROTECTING THE IDENTITIES OF THE THIEVES WHO ARE COMMITTING IDENTITY THEFT WITH BOOST MOBILE CUSTOMER ACCOUNTS & BOOST MOBILE WILL DO ABSOLUTELY NOTHING TO HELP THEIR BOOST MOBILE CUSTOMERS & ONLY MAKES EVERYTHING ABSOLUTELY WORST FOR THEIR BOOST MOBILE CUSTOMERS & MAKE IT HORRIFYING FOR THEIR BOOST MOBILE LONG TIME CUSTOMERS ABSOLUTELY DISHEARTENING/SAD/UNETHICAL/WRONG!

A Boost Mobile is the worst carrier I think I've ever seen they cut your day off before the bill is due they went up on their prices and I've had Boost
Mobile over 15 years to Anyone who reads this you know exactly what I'm talking about at one point Boost Mobile will cut your phone off the end of your cycle which will be 12:01 that day that your bill was due now they cut your phone off the day before so if my bill was due on the six they cut your phone off on the 5th 8 Boost Mobile is the worst I wouldn't make any I wouldn't recommend anybody to them trust me go to TracFone Boost Mobile sucks

This Place is a JOKE! My phone was cut off so I wanted to make my payment, tried on my phone but since my internet was off it wouldn't let me, I had to go to the store. So I pay at the store and they charge my card twice. Once to get it back on with a Fee and then processed my payment from my phone that I tried to make first but I couldn't cause I need internet. So now I am going to LOOSE MY INSURANCE CAUSE THAT MONEY WAS FOR THEM! I will Write a review on EVERY Platform to let EVERYONE KNOW WHAT SNAKES YOU ARE! IT'S 2021 YOUR COMPANY SHOULD BE ABLE TO CATCH THINGS LIKE THIS SO IT DOESN'T HAPPEN! ITS IN THE MIDDLE OF A PANDEMIC, MY HUSBAND IS NOT WORKING, AND NOW I'M GOING TO LOSE MY CAR INSURANCE THAT TAKES ME BACK & FORTH TO WORK THANK YOU BOOST MOBILE YOU HAVE BEEN A BIG HELP... NOT!

New phone doesn't receive or make calls. Rings sometimes be new phone and network no problem. Network sucks.bought.new LG.##*******# don't work on new network. Nothing but missed calls

Your customer service is horrible, and your cell service is even worse! Beware, if you don't like service your phone is locked, can't activate with another carrier until 365 days!

This is the 4th of June and we talked to them on the 26th of May to shut off my phone and the person my wife spoke to said 24 to 48 hrs and my phone would be unlocked and I could be with ATT. Bul$#*! It has now been 9 days and some 216 days without my phone, you clowns have not done anything to help me and I am sick of you. If I owe you any money I will return the favor. Now if you can read you dummies call me at my land line and lets see if you have a BRAIN, *******938, this needs to be resolved NOW! You are against the LAW by refusing to unlock my phone...

Very frustrated I ordered a phone from boost Mobile on Black Friday I never received the phone although UPS claims it was delivered I was home all day and there was no delivery I asked for a refund on my money or a new phone replacement boost Mobile would not give me one until I file a police report I had a police officer here at my apartment and there's really nothing I can file on because I never received the package UPS is willing to take care of it but boost Mobile will not give them the info they need UPS accepted my claim that I never received it... I've been a customer of boost Mobile for 5 years and I had no complaints until now as of yesterday I got myself a new phone provider because I get tired of hearing over and over that I need to file a police report before they will give me my money back I wished I could file a police report on boost Mobile I feel like I got scammed

Boost Mobile is really terrible I have been with them for years I bought all types of people to them I face the worst hardship in the world My phone was turned off I lost my job they shut off and suspend my service I couldn't get incoming calls I couldn't make calls out I called and ask for help I even asked for credit something I know they do they turned on three people phones that I know of and when I face my hardship they left me out in the cold I would never ever in my life and use boost again I've also told each and every family member and friend that I associated boost with we are going to stop using them and never use them again you hurt my feelings very bad boost signing off very hurt this satisfied customer

They put others lives in jeopardy cause they mess up the sim card in your phone to where it will not even call 911. I have a heart condition. They messed up my sim card cause they said I was using to much internet and I paid for unlimited and they said I was in violation of terms and conditions. A week prior I called and a supervisor told me I was in no danger of haveing my phone cut off they took the bill money and cut phone off I would not even be able to call 911 at all now they will not give me a refund on the three months I paid in advance like I always have for years with them. I had to go pay t mobile 540.00 for new service and phone and they still have not gave me my number I had like I got the info for I am pissed but if you do not want to die DO NOT GET THIS PHONE CARRIER AT ALL THEY ONLY CARE ABOUT RIPPING GOOD PEOPLE OFF AND PUTTING YOUR LIFE AT RISK

Boost mobile is the worst Carrier ever they have the worst customer support where the customer support people have no problems lying to their customers

Switched to Boost and switched back after THREE trips back to the store because the service doesn't work half the time. No refund allowed, even SAME DAY. I will be filing complaints with the FCC & BBB.

I hate boost mobile slow a$$ wifi, service is a$$ I wouldn't recommend, it's the weakest of them all don't spend your money on this bs I really hate y'all.

Boost mobile sucks.There customer service is so unresponsive and you can't understand them.It takes them forever to fix a problem but they sure will take your money quick.

Hello everyone please read this review and stay away from boost mobile.
On 5/19 I order 2 seems cards online, I didn't get the conformation number or Email, I call to customer service and I ask how can I get the email, answer:don't worry the cards is on his way...I answer:where is my email...
I waited patiently till Tuesday and here we go I call hagin,,,they told me sorry you can't cancel your order but you can return,I responded but he order didn't process yet, the guy said, I asked him to talk with the manager he continued to explain and return manytimeshow he can't cancelmy order,snd I need to wait 20 minutes to talked with a manager so i said no problem and here we go I never talked with the manager,and i waswaitingfor 45 minutes on the line.just bad customer service I never do service with them,thank God I see it before opening account with them

Ur STUPID pop--up SPYWARE ad page "Activate Your Phone" has a NEVER ENDING POP-UP! Can't even get rid of it by reformatting ur phone! Buncha criminals spying on ppl. Just like Microsoft Google Chrome... COCKSUCKERS!

So mere hours after making the mistake of buying their ripoff plan (you aren't saving any money btw) this new phone number is riddled with dozens of spam callers every day to the extent that I am better off using Google Voice and hundreds of random texts I don't give a rat's stinking dumb $#*! about. On top of that, the service is utterly horrendous and with an "unlimited" data plan you get a download speed of deadass 80kb/s, reminiscent of Dial-Up if you still miss those days, and it is painfully apparent that these greedy tax evading foreign sacks of burning dog$#*! clearly have no interest of doing anything for you beyond scamming you while providing not a single thing in return to maximize their profit so they can keep burning rubber in their ferraris while you can't even download a mother$#*!ing pdf. Do yourself the ultimate favor and throw a motolov cocktail through their $#*!-crusted window when you drive by and never buy their thoroughly worthless service.

During the spring of 2023, I believe it was around April, I tried to add my grandson to my account, which already had two lines for several years. I visited a store in Milford Delaware and they had difficulty adding another line to my account. There was a promotion at the time that said the additional line would cost $30 per month for the same plan that I had to purchase. Their excuse was that Boost was transitioning to a new system. After many visits to the store, I was told that they had to create a new account for the additional line, at $50 per month. Since my grandson needed a phone, I agreed. For several months I have been paying an additional $20 for his line.
Today, December 2,2023, I decided to stop at the BOOST store to see if I could add the additional line to my account. Hopefully, they had enough time to complete the transition. I was told that the only way to do that was to change the number for the additional line. NO WAY! That number was transferred when I opened the account, and it would create havoc to change it.
It appears that I'm being punished for their company being unable to add the line when I initially tried to add the additional line. Actually, I'm currently responsible for two separate accounts and paying $20 more monthly for a line that you promoted at $30.
With all the technology available today in cellular service, they should be able to add the line to my account without changing the number. Good business practice would also credit me for the approximately 7 months of the additional costs incurred.

Hubert Jones

I purchased the $25 unlimited plant, which included unlimited data on December 26,2022. I did not activate the sim until January 7,2023. I did not notice the data did not work until the next day when I went out. I contacted customer service via chat, who keep direct me to test and troubleshoot my iPhone. None of the attempts worked. Then, I requested a refund, the customer service told me to call the number to request the refund. I called the number; then, another customer service asked me to go over the test and troubleshoot again. I explained that I had gone through the troubleshooting step already. However, the cs still force me to go through that step again with the reason it is the procedure. Then, they denied issuing a refund due to the date of purchase being outside of the time range, which did not work. According to the law, Boost Mobile failed to provide unlimited data, which they market, so they must issue a refund or customers can legally sue them. After several transfer phone calls for approximately 2 hours, I finally can get my refund and they cancel the account. I had to run to T-mobile immediately. Strongly recommend avoiding the scam.

Trash company. Was with them 7 years and went to switch services. Canceled my service through boost 4 days before my payment was due and switched services. They charged my card and when I submitted 2 refund request they said it was nonrefundable and couldn't explain why. TRASH DO NOT RECOMMEND SCAMMERS look at reviews online and other people have had the same problem. DO NOT WASTE YOUR TIME OR MONEY TRASH.