Boost Mobile

Your my boost app is worthless. Getting ahold of an actual operator is impossible. $35.00,10 gigs. Other phone companies give fifteen gigs for the same price.

50 & 60 dollar unlimited plans STILL LIMITED. Doesn't really give you unlimited nothing, hotspot still runs out and data is really slow.
Even the 35 dollar plan the Internet actually STOPS WORKING COMPLETELY!
Boost mobile sucks like af and wouldn't recommend it to anyone

I rate Boost Mobile a negative zero (-0). Boost Mobile is by far the worst company in U.S. history to purchase a cellular phone from. "Every word I write is my opinion of Boost Mobile and their staff." Please do not patronize Boost Mobile at ******* Tara Blvd., Ste. F." When I first purchased a phone from Boost Mobile the guy was too relaxed to transfer data from one phone to another phone. He recommended I visit Best Buy and they can transfer the data, which I did for a fee. On 06/06/23, a woman associate was unprofessional, lack competency, failed to make simple/wise decisions, bad customer service, insensitive, bad hair/wardrobe, inconsiderate, untrustworthy, and desperately needs to take a course/seminar on how to relate and interact with customers, lack communication skills and intelligence, unreliable to transfer data from one phone to another phone. I wouldn't recommend her or Boost Mobile to purchase a cellular phone from. There are numerous reputable companies that provide/possess great interpersonal skills, deals, intelligence, knowledge, communication skills, excellent customer service and take good care of their customers. Repeat, please take your business elsewhere. I wish Boost Mobile much success. God Bless.

I called had my daughter cell phone up graded to sixty dollar plan I paid all the amount owed three days later these people took forty two dollars off my card I called them to refund my money they wouldn't at all they gave a credit till 8/26/2023 is next bill with the credit so now I paid them 6/26/2023 for upgrade she still has the forty dallor plan as of 7/12/2023 boost is like Ez malls there all scams and crooks bad service go somewhere else do not go to boost baddd service

Last year, i paid extra for using my phone, while i am in canada. Alas, never got that service. They hung up my call after 45 minutes waiting!
Now i bought samsung galaxy s10, on line boost deals.
The adress was incomplete, and my purchase is returned!
Today i spent an hour on phone with boost customer service, to get my phone back. She said it is done! I thanked her. BUT BOOST CALLED ME BACK TELLING, MY PHONE GOES BACK TO SENDER, AND AFTER THAT THEY WILL REFUND THE MONEY!
I HAVE MORE TO SAY ABOUT BOOST, BUT, FORGET IT. THEY ARE HOLELESS.

Virgin Mobile sold my 11 year account to Sprint, who sold it to Boost. I had two identical phones, both worked at the same time when I was with Virgin Mobile. Only one worked by the time they sold my account to Boost. My working phones screen was having intermittent problems and I wanted to port my number to the other phone. I went into Boost and the employee said "no problem." After an hour in the store I walked out with TWO PHONES THAT DIDN'T WORK. SHE BRICKED THEM. Boost mobile has no contact that I could find but I would love to sue them.

Where to start? I had been a customer for 5+ years. I had bought and paid for a phone thru them and early this year it refused to charge. We had an extra phone, the same exact model, my bf bought from Straight Talk. The phone was unlocked and Boost reps lied and refused to activate. The phone is activated right now thru another carrier. Boost lied over and over saying it was not unlocked and I was pushed into a situation of purchasing a new phone thru Boost in order to keep my #. This new phone I am currently writing this from, is bought and paid for and should belong to me. But I need to keep paying these thieves thru the rest of the year until my phone can be unlocked and I can move to another carrier. Since my phone at the time was completely dead, we used my bf phone to call boost customer service, he was also on the line telling them that his phone was unlocked. We had given them his number as a call back number (remember my line was dead) and for 3 days he received prank phone calls from India. Not the usual scams where they are trying to get something from you. These were very 'unprofessional' sounding pranks where they were just doing this to taunt us. You want to know how scammers are getting phone numbers? I'd check employment records of all the outsourced mobile carriers customer service centers first!

I went to one of the Boost mobile stores and they sold me on a lot empty promises. The coverage is horrible I can hardly get through a call with out some type interruption weather its a dropped call or just dead spots. I cant call from my house and I live in Bloomington Mn. It has been 3 months of horrible service I could not take it any more. I have been looking for a different carrier and found one that will work period. But Boost mobile will not release my phone that I paid big bucks for. They say you don't have a contract with them and you can leave any time you want. But after paying 375 dollars for phones that work very well they will not release them so I can use them with another carrier. When there service doesn't meet there promises and you need the service you were promised at least the ability to make uninterrupted calls. They should allow you to leave with your phone. After about 6 hours on my home phone with there customer services team because my cell phone doesn't work. They said you need to use there service for 12 months before they will release the phones. I will now have to purchase new phones with a carrier that will work for me and throw out the phones from boost mobile. Be very care full that you don't make the same mistake I did and spend 375 dollars on phones that you can only use for 3 months.

I have been using boost mobile for the last 10 years Since last year I tried to switch for a better plan carrier they don't want me to go they are not willing to remove the PORT, I don't have the right to use my phone number to another carrier because of this I fell I am Slave for boost mobile, can someone give me a helping hand America

I had boost for a little, it was nothing but a headache. Their app is terrible, how to pay is terrible. I paid my month's bill on October 1st 2021 then put another month on my account so I had it to pay for December 1st that money disappeared and I had to pay another 57 dollars when my phone was shut off. Now today my account is suspended because I disputed the money I put in my account because of having to pay again. DONT USE THIS COMPANY

DO NOT USE BOOST MOBILE! They deducted money from me WITHOUT permission for months and will not refund the lousy $200. They DO NOT CARE ABOUT THEIR CUSTOMERS unfortunately

I have had boost mobile for 7 years and was extremely satisfied with their service UNTIL NOW. Their customer service has been down for 3 weeks first of all who does that? It came time to add money so I bought a re boost card as I have for the past 7 years. Well how bout customer service is down automated line also down. I could go to boost online except I forgot my pin so I couldn't add money that way. Bottom line I have been without phone service for 7 days and they have done ABSOLUTELY NOTHING WHATSOEVER TO HELP ME.

Not only does the service suck so does there phone... The sales rep did warn me i was down grading going with boost and she was so right! Going back to a real cellular company

I've had boost mobile for 5 years and now my account is randomly suspended for going over my hotspot? Note i just payed my phone bill. 109$ wasted. And they said they can't do anything.

I've been a customer for 5 years I went in I'm eligible for a free upgrade the store rank of marijuana the guy that was helping us was okay the woman that came and took over told us different prices different stories there was glitches in the computer her boss was out of town yada yada what should have cost us $260 cost us $381 I told her I did not want the insurance she charged me for insurance anyways after telling me that she didn't she changed my $35 plan to a $50 plan this is the same store that was selling TracFone numbers to people to get them to switch and get a free phone

They will do anything you telephone to other carrier
From not giving the wrong account so you can't transfer your phone
L try to check the account with boost mobile they refused so I give the account number
Right now I need to get a new telephone number to be unable my phone to make all
Boost mobile IS HOTEL CALIFORNIA YOU CHECK IN BUT CAN NEVER LEAVE

STAY AS FAR AWAY FROM BOOST AS U CAN. TERRIBBLE CUSTOMER SERVICE. THEY WILL NOT COMPROMISE. THEY LIE. DISCONNECT SERVICE CALLS TO GET RID OF YOU. MANAGEMENT IS NO BETTER. THEY WILL ALSO CHARGE U FOR SERVICES THAT DO NOT WORK, THEN REFUSE TO REFUND UR MONEY BACK TO YOU. FOR 3 MONTHS THEY COULD NOT FIX A SIMPLE PLAN ADD ON. IT DID NOT WORK, THEY TOOK $10 × 3 MONTHS $30.00 TOTAL. REFUND WAS DENIED! SO THEY STOLE MY MONEY AND REFUSED TO REFUND. I HAVE NEVER DEALT WITH ANY CELL SERVICE WHO REFUSED CUSTOMER SERVICE TO THEIR CUSTOMERS. STAY AWAY!

Boostmobile kept sending me text messages to get my free 5G card for my phone. So after several messages I decided to get the free SIM card. Seeing how the network was being upgraded. It was mentioned that to get the best service I would have to get the card. What I wasn't told till after getting the card and calling Boost to activate the new card was that they would increase my monthly bill. BEWARE of BOOSTMOBILE and it deceptive practices. They refused to put me back on my old plan.

And no im definitely not switching to metro. I like the sprint network. You guys suck. I have to push an accept cookies button all the $#*!in time. Its ridiculous