BookOnlineReviews 5,742

Ana was able to answer all my questions & did a great job getting us a room across the street from the convention we're attending. She was very pleasant & easy to talk to. I recommend her to make anyone's reservations

The room in Warrenton, Oregon was one of the worst places to stay nothing work pool was cold and dirty hot tub was broken room the AC did not work. And there's a lot more about this Shilo

Eboni helped me secure my reservation over the phone since I was having difficulties online. She was very efficient and helpful and made sure that I got the correct reservation! Very kind, enthusiastic, and professional.

The representative Riza who booked my reservation was very nice and informative. I had a great experience.

Call holiday inn express reservations and was lucky enough to get Edgar. He was polite, friendly and very informative. It was a pleasure to talk to.

Joy didn't have availability at her hotel so she looked around for other hotels in the area nearby that had a room available. I really appreciate her going out of her way. When many of the other hotels I called I couldn't even get through to a person!

I am not comfortable giving a cc#. I will go back to calling hotels I am familiar with and who are familiar with me even when asked to use a different system.

I called to add on a night to my stay and Ezequiel made the process so easy. He was very friendly and made me excited to stay at the Dadeland Marriot

I was unable to make a reservation online. I called the hotel spoke with Jose. Jose was very helpful and getting me a room. He made the reservation quickly and was very helpful in the process. Jose was kind and very courteous.

I sought a hotel that offers reasonable rates and accommodates pets. Initially, I thought the quoted price was rather inflated. Zia went the extra mile to locate an excellent spot with a reasonable rate for me, my son and my kitty furbabies! I opted to go with you instead of a Hilton.
Thank you Zia!

I called for a reservation late on a Friday night and couldn't find a room Hugo Octavio found one and at reasonable cost. That saved me from an uncomfortable night in an unfamiliar city.

He started terrified. He got "pretty good" but Fast. Good heart, kind soul. Medium mind. Gold empliyee 4 buss. He was nit under any money motivation. He knew he was a sacrfucual scapegiat. And hw keft that in the dirt. Fast. I think he made a lot of problems not his... vanish. Namaste

Glad I booked thru hotel n not other companies. Had ask how far was Market Square and she had perfect answer.

Joyce was fantastic. I had a problem with my email at my end and Joyce was able to circumvent this issue and still provide me with what I needed in a courteous and efficient manner. Joyce is really customer service oriented. Thanks Joyce.

Nice and acurated service, thkx for your time and info, Nice and acurated service, thkx for your time and info.

Not a great experience at the least., my reservation was entered wrong I check out on Sunday it was input to Monday7/28/25 incorrect Arrival at hotel was put in a room someone else was already in😡had to go back down to get another room**** after along flight from Ohio. Get to the new room the toilet is dirty very disappointing for Hyatt and room needed minor repairs **** this is not the Hyatt I know!

What a lovely voice on the other end of the line! She made the process easy and was very accommodating while I was driving to the destination, She provided turnkey service and excellent guest experience.

Humberto was so accommodating even though we weren't sure what we wanted. Quick, efficient service. We love the hotel he chose for us. Our car is charging, wonderful dinner next door, and the hotel is wonderfully comfortable. Thanks Humberto!

Paulina went above and beyond working very hard to find the perfect accommodation for my family. She was able to find the perfect hotel and reasonable price! Saved me so much time and researching on my own, thank you!