From the business
BookOnline is an independent travel network with access to rooms in thousands of hotels and approximately 200 countries worldwide. Our goal is to help you find the best value in travel accommodations online for destinations around the world. We offer locations in over 200 countries as well as thousands of great properties here in the United States of America.
BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aid in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising, allowing us to show you the most relevant results for your search.
The end result is you find the property you are looking for with a minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
BookOnline Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with numerous reviews praising the helpfulness, patience, and friendliness of its agents. Customers frequently highlight positive interactions, noting that representatives go above and beyond to address concerns and facilitate bookings, creating a welcoming atmosphere. However, there are occasional complaints regarding issues with third-party bookings and lack of clarity in communication, which can lead to frustration. Overall, the company’s commitment to customer satisfaction stands out, though improving transparency in the booking process could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
I called to inquire about room availability and if they took AARP and what the discounts might be and she found me a fabulous deal and put the discount on it and I booked a room. I was only gonna book for one night I decided to book for two she's fantastic.
Darryl went above and beyond to find a place that worked within our parameters and our family. Thank you, Darryl!
Seamless registration. Leon was very professional, helpful and quick. Pleasure to work with.
Lapaaris Is a bright light in this world.
She was more exuberant in her determination to find me the best deal.
I really enjoyed her joy and I felt her smile, through the phone.
She Gave me excellent customer service.
Lapaaris deserves a raise for going above and beyond what she needed to do.
Y'all have a blessed evening,
Lovin Jesus & lovin people.
Hotel reservations for holiday to west coast of British Columbia
Leon answered all my questions thoroughly. Unfortunately I was unable to book through Leon as he couldn't match Priceline prices.
Made reservations for 4 nights at Econo Lodge near Steinbrenner Field beginning March 7,2023 for Yankees spring Training games. Excellent service with polite interest in meeting my requests for room with microwave and refrigerator. This young lady helped this old guy with the tech help necessary to complete the reservations. Than' you Kanishia.
Carlos was pleasant, efficient and thorough. I look forward to our stay at Hyatt as a result.
Very friendly, patient and kind! Just what we needed when trying to get home and having a stop because of an ice storm in our path. She was wonderful! Thank you!
He was pleasant and quickly reserved my room. Everything was explained to me so that I easily understood.
Quick, efficient service. Ashley was very professional yet personable.
Jamie was pleasant and efficient, got me the hotel info I was looking for quickly. It's nice to have good service!
Wonderful great service would recommend to all! I enjoyed the staff wonderful helpful people very kind!
Excellent was not difficult to talk to and answered my question promptly
Outstanding performance! Super helpful and very friendly, an absolute pleasure to speak with!
I spoke with Lindsey to reserve my room for this weekend it was so easy, she's very pleasant and very attentive to details. I give her a 10
Very helpful, polite. Excellent service! Tried many motels/ hotels to no avail. He searched until he found me something
Mark went above and beyond for me in helping me get a hotel. I am not familiar with where we were going and he was so helpful with this and also in finding me find a reasonable price as I'm a grandma with limited funds. I would recommend Mark any time to any one. I could tell he really enjoys his job. He is very personable and kind. He was one of the nicest customer service persons I've talked to in a long while. Awesome job!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members