The website has an exciting pricing structure that makes me save big every time I get my tickets from this website.
I’m happy to book my tickets from bookairfare, as they have the best follow up on the changes of flights.
The customer care team is brilliant with its availability round the clock and assistance on any issues. Thanks a bunch.
This website is fast and all the data is accurate. I faced no problem in booking my tickets to Berlin.
Last month I had to travel to china on an urgent basis. I needed my tickets for less and got it from this website. Thanks a ton!
While booking my flight, I had made a mistake. So i called the customer service and everything was solved.
I did not receive my email notification post my booking! The customer care team helped me within few minutes.
I have used this website for coupled of times and it is an authentic one in terms of the service. Furthermore, the prices too are affordable.
I never thought I would bag such a discounted deal for my flight to Dubai. This website gave me the best deal. Thank you so much.
I am happy with the awesome flight deals that the website have been offering. It helps me travel to the best places at a less price.
The flight packages that this site offers for traveling within and outside Europe are quite cheap and affordable.
I was searching for cheap tickets for Poland when I came across this website and have got the best deal possible. Thank you so much!
I booked a super cheap ticket to Ecuador through this site, which was amazing! I was so excited to go that I took a picture of the online confirmation and sent it to all my friends. The confirmation then told me I would receive an email within 48 hours. I never did. I called them and was on hold for over an hour. When I finally talked to someone he kept asking for my confirmation number, which pissed me off because I hadn't recieved one and that's why I was calling. Thankfully, I had taken the picture of my flight number and it had a PNR number (if I hasn't done this I would be out $400). He then retook my email and said he sent the confirmation. It never came, so I repeated all the above steps. This time, when trying to tell the man on the phone how frustrating this was, he yelled at me and said how could we have charged you if you didn't recieved a confrontation. I said, I don't know, that's why I'm calling you! He belittled me and yelled at me and constantly talked over me, and when I tried to give him the PNR number, even extremely slowly, he couldn't get it right. He yelled at me and said, mam could you just do this in phonetics. I then asked if I could give him a second email this time to make sure I got the tickets, once again was yelled at and told that was not the problem. I do finally have the tickets in my possession, after being yelled at and put on hold for hours. I work in customer service and would never have treated someone the way I was just treated on the phone. 5 stars for price, 1 for customer service.
On New Year’s Eve I got my tickets to Bangkok from here at an unbelievable price. The discount was too good to be true!
The customer support executive I spoke with was very efficient and resolved my questions with smooth professionalism.
Was looking for 2 different flights to Greece. Both were at a fantastic price. A lot cheapier than other sites.
I bought my tickets to Cambodia from bookairfare and got it a great price. I am happy to make this online ticket booking.
I have used the website for a few times and for me it was all good. I did not face any functional issues.
I really had a very good vacation in Miami. It was all thanks to bookairfare.com, as they provided the best deals to Miami.
Overview
BookAirfare has a rating of 3.7 stars from 356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookAirfare most frequently mention customer service, cheap tickets and best deal. BookAirfare ranks 16th among Travel Search Engine sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for sharing your recent experience with us. We apologize if our service did not meet your expectations as we understand that you were not happy with the service provided by the caller who answered your call. Being into service industry we believe in 100% customer satisfaction and call resolution to be provided on each and every call with high quality parameters to be maintained and met at all levels. Such instances are completely unacceptable and shall be actioned immediately. Kindly help us with Booking details, confirmation id and contact number to check this case internally and get this addressed.