BonanzaReviews 945

I was the owner of a multi-million dollar a year business years ago. The BBB came to me asking me for money for a A+ rating. I wasn't about to give them money for a bogus rating. I was able to stand on my own merit, although so many people are lead to believe that the BBB is trustworthy. It's not. I wish everyone knew this, but they don't so they continue go there for their information. Not that long ago I read a story where the BBB was trying to extort money from Wolfgang Puck for A+ rating for his famous restaurant Spago. If he didn't pay them they were going to give him a bad rating. It was big news and he told them to go F themselves. The BBB is a big fat money making racket. Nothing more, nothing less.

As for Bonanza, I'm a seller on there after having gotten kicked off of Etsy for no damn reason. I haven't had the great luck with Bonanza that I did with Etsy, but I haven't really had any problems with them either... knock on wood! Mind you, I've never purchased anything on there either. It just doesn't feel safe to me. I don't think there are too many sellers out there like myself that has integrity and great customer service. But it is what it is. I hate that we as consumers don't and can't know who to trust on the internet. It's always a crap shoot unless you buy on Amazon. If you're shopping for the best price, you may end up getting what you pay for.

I shop on Amazon because I know that I can get my money back if anything goes wrong. I've purchased thousands of items on Amazon and have never had a problem. So, it may serve you to pay an extra buck or two or five so you can have peace of mind and know that you'll get what you've paid for.

I used bonanza.com for a first time. I ordered a game from Ukraine. Game was received extremely damaged. Interesting fact it was damaged from nside, not outside which means product was shipped like that. I followed a procedure that Bonanza's email told me: went to the post office and tried to file a complaint/claim. According to the Bonanza they want you to provide complaint and pictures of the damaged items. Post master told me that there is no form for a complaint and I sender can file my claim. Sender will not reply to my inquiries and Bonanza could care less. I was waiting for their despondent for over 2 weeks. Bonanza's representative emailed me that I have to handle all communication with the seller and claim. If you don't want to go they that use other websites to buy your items.

Bonanza ABSOLUTELY s--ks... I've been on Bonanza since 2010
Seller support is basically non existing. Your emails to support go for days with no answer but they always find ways to make your booth unsuccessful and if you go to their forum or group help pages they will delete ANYTHING that is not favorable to Bonanza within minutes to hours but you are still waiting for tech support for DAYS.
They take well over 24 hours to propagate your products CSV file, sometimes days.So now you have outdated products that are out of stock while the new products wait to be qued or reviewed by their elves.
Now a customer comes in a buys an item that's not available causing you to have to refund the buyer. Then Bonanza gets pissed because they didn't make money off of you and threaten to close your booth if you continue to have stocking problems causing excessive refunds.
At least I DO refund clients when problems arise not like the many scammers on Bonanza that do NOT.
Fix the product upload problems and other problems your sellers are having and respond to them in a timely manner... I emailed them 3 days ago about this problem with no response but they took down my post in their forum within hours... you go figure what and who they care about the most... They ABSOLUTELY S--k and there is no money to be made here...

I used bonanza for the first time to order a few products. Never going to use this site again. The seller * took my money very quickly and never sent the products. Then a week later cancelled my order with absolutely no explanation or communication from the seller * despite numerous attempts on my part to solicit a response. Seller * never answered. Took a long time to get a refund which I got only because I paid using PayPal!
*personal info redacted by admin

Before I get started torching this worthless scam website, let me tell Mark the paid Bonanza shill, that BBB ratings are absolutely meaningless. An A+ rating can be bought. Go check out the 20/20 story about how untrustworthy and compromised the Better BS Bureau actually is. Ripoff Report dot com and websites like this tell the real story.

So, these guys charged me a $25 subscription fee for a service I've not used, not planned to use, and hadn't even visited since I first visited. I entered my PayPal debit card number to be able to buy things from people. Big mistake.

Now I'm having to cancel that card to get shed of these clowns. Deceptive, worthless, and fraudulent.

UPDATE APRIL 2016 - Yes you can get rid of these guys by closing the card you used, otherwise they will keep charging it until they get their money.

Since I had used my PayPal business card it was simple to sic their fraud and abuse guys on the matter, and resolve it instantly. Speak to the human customer service rep where ever your card comes from, and let them know you were scammed and you need a new card number.

Oh and just like I said, their rep posted a response about the ridiculous "BBB"

That is my second review for this "wonderful" web site I just can't find enough "nice" words to describe my frustration. So i order a Beer tender when it came it was broken( falsely advertise as used but perfectly working) so next day i send it back than a few days later i receive email that i'm not going to get refund cause after Bonanza team received the item it was damaged by ME! So i pay $100 to get a piece of sh*t than $38.to send it back the perfect scam! Dear Bonanza team i truly wish you all end up in jail

Don't do it. Don't sign up. Don't put your credit card number in the system. Don't give them access to your Ebay sign-in. You WILL be sorry. You have been warned. Why don't the authorities shut this down?

Now you can expect an automated reply from Bonanza stating something to the effect that they have an A+ rating with the Better Business Bureau. (do yourself a favor... go look at the BBB website and find out the truth for yourself).

Am shocked at the huge number of negative reviews - I was a veryvery small seller in 2012; I sold a few things, and had no problems with my customers, nor the site; in fact, as a new online seller, I had alot of? S, but had EXCELLENT help from their email-only customer service. So flash forward to present - I was considering reviving my account to sell again, and came across sitejabber (great site!), and these negative reviews. Whew - thank you all for your comments - even if there are many happy users of the present bonanza who haven't input - would like your comments also! - I'll avoid the site.

I sell CD's on both Ebay and Bonanza and most of my business has been on Ebay, however a couple of times a month I have sold on Bonanza. I have it set up that if you want to buy from me I have to approve the order. That is good for both the buyer and the seller. One you know that the seller has seen the order and two I respond to you within 6 hours. I have not had any problems with my buyers and so far they haven't had any with me. If a seller wants to be successful in on line sales they need to communicate with their buyer.

Check out the sellers feedback, send them an email first. Give Bonanza a chance. Ebay too has their problems, it is just too big.

Disappointed. My son placed an order back in Nov for an Abby Wombach jersey using my husbands debit card. The money was taken out our account on Dec 11 but as of Feb 11 we still have not received a jersey. We did receive a message that we may never receive & that we need to contact paypal. My son didn't have an account & checked out as a guest so we don't know how to file this paypal since there is not an account on this transaction. I have told him to go back to his transaction & contact paypal. Hopefully once he contacts they can help with this. Will never order anything from Bonanza again. We should not have to go through this in order to receive goods especially when the money was taken out of my account 2 months ago. By the way Mark D. Don't bother answering if you are just going to send the same garbage posted under all the other reviews. Only answer if you can help.