BOHA STUDIOS LLCReviews 97

They are scam companY! Boxes come from China 4 weeks to receive order. Nobody ever picks up the phone, nobody communicates on instructions for refund Complete scam, can not believe I fell for it! DO NOT BUY FROM THEM!

I bought 2 scones. They arrive not as described. I contacted customer service for support and replacement. They kept saying they shipped new product. It's never come and now they ghosted me. Like other reviews 'Stephanie' is a fake customer service associate that responded to email then stopped helping. I've tried to resolve through BBB. BO HA will not reply to BBB. I've opened complaints with the state attorney general and my Cc company. Unfortunately I'm out my electrician cost and maybe my money depending on my CC dispute resolution. This company is a complete scam. DO NOT BUY from them. Like other reviews - they blamed me for their deceptive and horrible business practices.

Light arrived and did not work out of the box. They offer no warranty and no customer service. They ignored my calls and emails until I started writing honest reviews, then the emailed me to say I'm hurting their "small business". No mention of their garbage products not working, just their selfish cash grabbing greedy selves. Avoid this trash company run by trash people selling trash products.

I bought a pair of wall scones. The plate is 3" which is not standard for the US. After buying for more than $200, my builder found them for $15 on Aliexpress! AND when I tried to return them because they didn't fit in our box, the never let me!

Purchase 6 months ago while Reno's going on. Finally went to install and just opened the box. These lights are not certified and no electrician will touchthem.
They look great in photos, but very cheap. The light bulbs will not even go in the socket along with other issues.
The company will not stand behind their product.

This site is a SCAM they only charged me for the light fixtures and never delivered anything to my home and also refused to give me my money back.

On December 11,2023, I reached out to them per the instructions on their website to return sconces I had purchased. Based on the condition of the packaging it looks like someone has opened these before, and they overall just didn't look like the quality that they seemed to be on the website. I didn't like them at all, and figured the process would be simple given that their website specifically says says "24/7 support" and "easy returns no questions asked". Apparently that's a flat out lie because it's been 8 months, a dozen unanswered calls and voicemails, and over 40 ignored emails and I'm still stuck with sconces I don't want. Will never purchase anything from here again, biiiiig mistake :(

I've contacted customer service literally 20 timed without a single response back. I've truly never had such a negative experience.

I just read the reviews. Why did i not check this prior.oh dear Stephanie Davis whoever u really are...she seemed oh so helpful and offering me discount offers and pursuing me when my order was in limbo.oh i thought i was gonna get some nice lights...as soon as pulled out of the box the quality did not live up.no instructions...to add to the whole thing. I put the lights together and went to unscrew the bulbs and the whole item was defective...basically SCAM of crap lights. I am now pursuing with Paypal and have added some of the reviews to prove. I hit dear Stephanie up as she seemed so sweet. I asked the question on how to look up my tracking no.no reply then when i wrote back that i feel this is a scam and i will pursue with Paypal she finally replied and was actually a little horrible and i thought that was weird for me to ask how to track...anyhow now not one reply regarding my faulty lights.im gonna fight for my money back and screw me paying to send back faulty products...HONESTLY do ur research...i just learnt the hard way

Ordered a sconce, was told it left the warehouse. A month later I still hadn't received the package. They couldn't give me a tracking number, and would takes weeks to reply. Got the sconce and it was smaller than the measurements mentioned on the site. I have been trying to get a return going and the customer service rep "Stephanie" has now ghosted me via email. During this entire time I have tried to reach them via phone several times and they have never not once picked up the phone or returned a phone call. Save your money and buy from a reliable company because this one is not it.

I'm an interior designer and this was my first and last purchase with BoHa Studios. I ordered five separate vases (NOT a set) and the five trickled in over the course of two months --- well beyond the time frame I needed them. Despite numerous emails to support, I've never received an RA or address. Now I'm scared I'll never receive my money if I do return them somehow.

I placed an order on Nov 28. When I saw my card was charged, yet days later I had no order receipt or shipping update I emailed teh company. They took FOREVER to get back with me, stating someone would be in touch within 48 hours. Since then it's been a nightmare. Fake tracking numbers, false updates and no communication from them other than one or two canned responses. I have left several voicemails--what a joke! The VM went o a children's museum one time, then they changed the contact number on the website. I wouldn't be surprised if all these positive reviews are fake. Please shut this business down. They are a scam and practice false and misleading advertising. No 24/7 support. No order shipped in 2-4 days as the site says. A month laster and no one can tell me the status of my order. I've disputed charges to avoid the refund nightmare so many others unfortunately experienced.

I ordered 2 x Amalia wall sconces and guess what? If you purchase here, not only will they take your money and sell you something that can't even be legally installed, but they won't even get back to you. Their product descriptions about being able to be installed around the world are fraudulent lies! These products ARE NOT UP TO CODE AND WILL VOID YOUR INSURANCE IF THERE IS A FIRE. Our electrician flat-out refused to install them as they do not have the proper certifications. :( These products are straight from China - LHT Express (HK) Lighting - (see pics) and do not meet Canadian CSA code. They are NOT in LA as they say. Out of pocket $300+ CAD and not so much as a response, despite emails and leaving a message. Scoundrels! It would be better to throw your money away at a casino guys, these guys are more thumbs down than I have on my hands. :( :( Wish I could leave a minus 10 stars review... I feel so super swindled...ZERO customer service, you will just get an automated reply every time you email them. AVOID! All they had to do was respond, facilitate my return and refund me. Now filing with Visa for a refund/chargeback since what they claim on their website is fraudulent, and they are completely ignoring my emails requesting how to return the items, and asking them to pay for and send me a return shipping label. PS - if you return something, you have to pay for it yourself, even if they sold you something fraudulently making false claims. And then, (if you read other reviews), you will be even more out of pocket with return shipping costs and likely never, ever get your money back...

We bought 5 lights for our brand new house.
Unfortunateluly they could not be installed by our electrician due to the lack of CUL certification. I have been told we would be refunded and am still waiting for my money! After more than 1 month that the lights made it back to their facility. Very nice lights though!
Make sure they are what you need!

I got the item that doesn't really look like the mockup they have on their website. I returned the item, never got a refund. They completely vanished the moment I did the return.

Tip: search the picture from their website on google image and find the ali express seller that sells the same thing for 20% the price.

Edit: after writing this review the company called me and offered to refund. I would still not trust them.

The eco-friendly approach doesn't compromise on elegance. These light fixtures are a testament to that.

It's not just a light source, it's a centerpiece. The dimming feature is a dream for creating ambiance.

The lamps are stunning, casting the perfect warm glow. The attention to detail in packaging was much appreciated.

Review: These sconces are a rare find—modern, yet timeless. The customer service felt personal and exclusive.

Quick delivery product, easy assembly, and the perfect ambiance for my reading corner. Couldn't be happier!