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The company's reputation is marred by significant customer dissatisfaction, primarily due to unreliable service and poor product quality. Many customers reported issues with delayed shipping, unresponsive customer service, and difficulties with returns, often feeling misled by claims of easy returns and 24/7 support. While a few customers praised specific products and experienced satisfactory service, these positive experiences are overshadowed by a trend of complaints regarding defective items and lack of communication. Overall, the feedback suggests a need for the company to improve its customer service and product reliability to enhance customer trust and satisfaction.
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Review: These sconces are a rare find—modern, yet timeless. The customer service felt personal and exclusive.
Quick delivery product, easy assembly, and the perfect ambiance for my reading corner. Couldn't be happier!
Absolutely in love with my new chandelier. It's the epitome of sturdy elegance, and the customer support was top-notch.
Review: The kitchen has never looked better. The lights arrived early, and the quality is evident. A great addition to my home.
BO-HA pendant lights are exquisite. Fast shipping, amazing quality, and customer service that genuinely cares. The pricing is also reasonable for such high-quality pieces. Highly recommended!
Discovering BO-HA was a stroke of luck! Their wall sconces are not only affordable but also of high quality. The fast shipping and excellent customer service made my shopping experience even better.
Recently ordered a wall sconce from BO-HA, and I couldn't be happier. It arrived swiftly, and the installation was a breeze. The design and quality truly stand out. I appreciate the excellent customer service too!
BO-HA lights are not just lights; they are pieces of art. I received my order quickly, and the quality blew me away. They are the perfect addition to my home, and the price is just right.
Table Lamp For Living Room is excellent quality for a very good price. Delivery arrived as promised when ordered. Would not wait to use the company again.
Good service, good product, reasonable price. Free & fast worldwide shipping. I will use this company again.
I purchased sconces - my electrician would not install them because they were not properly certified - I paid to return them and Bo-ha will NOT refund my money. Bo-ha are thieves!
After verifying there genuine review.The Modern Glass Wall Lamp I ordered here.It came quickly and D.Thank you.
Affordable price and prompt delivery but with few instructions on use and customer services offering best help at all. As a result the lighting adapters can be used long time.
Excellent service from BOHA STUDIOS LLC. Received Nordic Plug in Wall Sconce in good time. Exactly as described.
Outstanding service, arrived the next day and was up on the wall within 24 hours of ordering. Glass Wall Lamp looks amazing and it was easy to attach to the wall.
Order arrived timely. Wall Lamp look good. Everybody like my Wall Lamp however so far very delighted
Fantastic service during order and excellent product quality. Was recommended by little princess.Thanks
Superb service during ordered. Inexpensive lights look gorgeous on the wall.Will visit store shortly
Amazing product, high quality, good materials, really impressed particularly for the price! Will order more
Very pleased with my Wall Sconces, very quick delivery too! Have ordered before, will refer to my close friends and family
Answer: Very easy. Called their number and they instantly picked up