Blu Domain

Never, never, but never trust in this company. If you are still with them it is time to change hosting. A few weeks ago, they lost the information of hundreds of people, including me, emails over 7 years old, pages, everything. They just said they would give you a $ 100 template and that's it. They answered when they wanted and after several mails never answered again. They were not professional enough to face it, you are in time to avoid these problems. There was no justification for their failure since they had to have back up discs that they did not have.

Get a website up and running for photographers in one day - This is one of the better companies I have worked with in terms letting the photographer be more creative in designs and templates. Other website template companies don't offer as much in terms of design and are usually just all flash without much creative thought into them. Bludomain is also extremely cheap relative to other sites out there. Not a bad deal especially if you are just starting out and need to save $$$

I have read most of the complaints on here and I don't really understand how or why they had so many problems... Scams... I think people should offer proof before they are allowed to write such crap! This is the 4th domain I have got from Blu... I have nothing but great things to say about them. I don't think one client has ever told me my site was down nor have I had a problem getting in touch with them. I would caution you if your looking for a flash site that has great SEO... not here not anywhere! Looking for a site that's easy to use/set up and looks great... your at the right place! You can spend thousands to have someone design your site... run your seo for you then charge you for changing a letter... good luck to you... The cost is great... the service is good, the sites are great the SEO is like any other flash site... don't want it go somewhere else... they now have HTML sites... those are the 2 I just purchased... can't wait...

They motto is truthful. I needed to create a website for a very small event of our company and as one of the heads, I was forced to do that. I started to search for various solutions and found these guys.
Terms were veeeery tight, I got to meet all the deadlines, and due to them I managed to create a beautiful website within a couple of hours, just from the scratch.
I ain't know maybe i got lucky, but if I am so lucky, then I need to go to the lottery :D

I give it one star because when I first ordered, it was live quickly and easy to set up. Some of the functions did not work as promised, however, so I quickly began looking for an alternative, only to find I did not own my own domain name. It was a month-long battle with them to get them to release it, even after I paid for them to do so. It was only after I went into their public chat and loudly began complaining that they even responded to my emails, which quickly became one word replies even though my emails would have several questions inside. Then some emails would take three days to get answered! Just insanity. NEVER EVER start your website through here, cute templates or not!

Blu makes great looking websites but their customer service is terrible! My domaine expired and they charged me another $100 to get it back! Supposedly they sent me 3 emails telling it was about to expire (Which they had done the previous two years I was with them) but when I went back they had never passed through my inbox or my spam. My guess is they never did it and dont want to own up to their own mistakes. If you have the option I would go somewhere else. If you are stuck with them like me dont miss you renewal payments. Set your own reminders because they obviously cant be counted on!

Beautiful sites but they don't work as well as you would expect. The customer service is awful. Often times I just never get a response. When they do respond it's days later, if you have more than one concern listed in your support ticket be assured you will not get them all answered in one e-mail. Then you will be waiting days again. It's so frustrating because they have the potential to be a great company but they just don't care about their customers.

I purchased the Charlie site 9/15/21 paid through PayPal transaction went through. Have not received the site yet! I sent in several tickets that I have not received my site with NO response! I then emailed to the email address on my PayPal trans action and NO response. So I ha e to open a case with PayPal with proof of emails and screen shots of tickets sent in. So we'll see if they even respond! I really hate this because I had a site with them about 10 years ago and the customer service was excellent and the site was amazing and easy to use! I think they need to have a dedicated person handle tickets turned in to make sure they get followed up on. I hope they get back in touch soon! I will definitely be sad if not because from past experience they were great!
Adding received my site today! Said my server was blocking Bludomain emails! Just glad it's fixed!

My site has gone down at the same time every year and every year I ask them to send me an invoice before this happens so i can pay the domain fee. It causes major issues as my clients cannot view their online galleries and I am missing important emails. I tried to contact them (the only way you can which is through their online form) before this happened again this year, and asked for them to send me an invoice ahead of time. No answer! I even replied again asking if someone could please contact me... and nothing! What horrible customer service! I am loosing business and looking incredibly unprofessional to my clients. Why cant they just respond and deal with issues like a reputable company should!

This experience with you has been very frustrating and you have not impressed me with your helpfulness. I am losing confidence in your company and may just start over by building my website with another company that at least acts like they care about my business. After four days of interaction the only thing I have gotten from you is an unprofessional request for me to pay through an external site (paypal) and send you a confirmation of payment which seems a little strange for a company that is supposed to specialize in online business. I have continued to interact trying to find a solution and all I have gotten is a shady request for money, a canned sales pitch and frustration. Thanks for nothing. You can be sure that I will not be recommending your services.

I used BluDomain for a site a couple of years ago and had no issues. Recently, I purchased a new template. I never received the email to access it. I emailed them twice... no response. So, they were willing to take my money for nothing in return. Fortunately, my credit card company refunded me after I disputed the charge.

THIS IS A COMPANY TO AVOID. I should have learned my lesson the first time they lost my website and all the data.
In July 2017, BluDomain deleted my website without saving any of my data due what they called was an admin error'. After being offered 3 years free hosting as compensation, I foolishly agreed to accept and stayed with them and rebuilt my site again from scratch.
Just one year later, they had a major crash, no backups and lost not only my site, but all of their client's sites as well. It took weeks to reach someone at BluDomain to find out what had happened. Then to add insult to injury, they just sent me an invoice to renew. This is a company to avoid. They are not contactable via phone, often don't respond to support requests via multiple email requests. Find yourself a reliable web hosting company. BluDomain is a disaster.