Bloomex

Bloomex was the best experience that I have had ordering flowers. It was easy to manager the website. The service was fast and efficient.

Ordered an arrangement from Bloomex.ca when I found out my mother had an emergency surgery and was unable to have a single visitor due to covid. Called the hospital to get the delivery details and restrictions, ordered online and was given two delivery options; same day for a premium price, or next day standard. I chose same day because of the urgency. After paying, they downgraded my order to next day with no refund. I contacted by email to request the refund and accepted that it would take another day. It never showed up. I finally was able to Facetime with my mom for the first time the next morning and was disturbed by how frail she was. This is how I learned that the flowers never showed up. I tried again, to no avail, to get ANY kind of customer service from them. They only answer the phone if you say you're wanting to place an order. The chat 'support' is just a basic automated bot, not a human as it tries to deceive you, but a bot unable to answer any basic question other than trying to take an order. Called a legitimate local florist after that who understood the covid restriction of the specific hospital and delivered the next day (ordered on a Sunday or they could have done same day). Tried again to get a human to answer the phone. If you select option 2 as a customer with an existing order, they hang up on you. If you press option 1 to place an order, all of a sudden there's someone available. I explained my situation and frustration. The order status on the website just said "In Packaging" with no note or alert or any additional information. Upon doing a quick review search I was reminded that this was the flower company featured on Marketplace on CBC as being a consisted scam. The comparison pictures of what they are selling you online and what actually shows up is just pathetic. Look for yourselves. I finally got an answer by finding a local Vancouver number where they explained that the earliest delivery they could manage was FOUR DAYS AFTER ORDERING, NOT SAME DAY OR NEXT DAY AS THEY SOLD ME ONLINE. At the very least, I got a refund. Worst flower ordering experience ever under the worst circumstances and most importance and urgency. Do yourself a favour and avoid this company like the plague.

Delivery was the next day, and I was told that the arrangement was beautiful! What more can you ask for?

Website was very easy to use. The order tracking system allowed me to know the most up to date status of my order.

Good Morning: The sun flowers were received and a delight to the recipient. They were so bright and cheerful. Yes they loved it!

Put my order for March 8. And it was not delivered. Did my order over the phone and salesman told me it will be delivered on March 8.

They don't deliver what you order, regardless of the design you choose, they will send what they want, mostly cheap flowers.

Easy to navigate the website. I have also been the recipient and the flowers are beautiful and fresh.

Great experience! Prompt service and delivery. I have used this service several times and I am very satisfied.