Blair

I made a purchase want to send it back dont fit they cabnt find my order in there they is exchanges along with thing i am exchanges

I have ordered from Blair in the past and been fairly satisfied. Fleece runs a bit large, but quality was good. Also, sizing varies extremely from item to item...even two of the exact same item in the exact same size will fit differently. But, the reason for this one star review is a very recent order. Shipping is terrible! The items were supposed to have shipped on December 6, due on December 14th. Today is the 13th and not only has the item status not been updated, but the company shows shipping info was sent to FedEx while FedEx is showing a label was created but they have not yet received the package! Seems Blair has turned into quite the sketchy company!

BUYER BEWARE! The sizing & quality of Blair merchandise varies from a lotm not only from item to item but even from year to year for the same items. You can never be sure about the fit or quality. And returning anything incurs a ten dollar fee.
IN ADDITION, anything marked "clearance" is final sale, which they don't make clear before you order. It's really a shame, because Blair used to be a fairly decent & reliable place to shop for many years.

I bought 2 pairs of jeans at 43.65 each and when I received them they smell like mothballs. Even after washing with double the soap and 3 gain sheets, they still smell like mothballs. The pants are great but I don't want to go around smelling like I have been in the chest with a whole pack of mothballs. A smell you will never forget. I will NOT be buying from Blair again. Rating should be Zero.

I use to be a huge customer of their clothing lines. But since the incredibly higher pricing on XL and up I've given up. You can't convince me that 1 size up from a large costs you $6-$10 more in material or labor to produce. Ever single item is priced so much higher for these sizes. Yet you can charge the same exact amount for sizes S,M and L sizes? It's price gouging! You've lost my business, Blair. And I'm sure the business of thousands and thousands of " plus size" people out there.
Shameful

I have ordered many casual items over the last several years and have been pleased with the quality of clothing. In the last year I have purchased four baseball jackets. These are items that should last for years of normal wear. Three of four zippers came apart at the teeth. There is definitely a defect in the quality of the mechanism. Called customer service and got no explanation or satisfaction. Their policy is 60 days.
This unacceptable solution will result in my never ordering from Blair again.
Unfortunate for them to lose a loyal customer.

Unfortunately, Blair.com was the only source for the style of men's casual shirt that I could find. So, ordered three from them anyway. Afterwards, I started receiving two to three marketing emails daily. When made aware of what amounted to SPAMMING my email address, Blair's only response was a canned email response with zero corrective action.

Ordered 2 pairs of jeans for my 91 year old mother back in October 23. Contacted them after a few weeks for tracking. They cancelled one duplicate order and said the order would go out immediately. Thats after 2 other attempts to order. Now they are saying they deleted the other order and to reorder. They are horrible. Do npt order from these people.

Many years ago I ordered products from Blair and was a very satisfied customer.
I am short so it was hard to find clothes to fit.
I haven't ordered from them for a few years so recently, I couldn't find Gloria Vanderbilt jeans in the color I wanted for my size so I decided to look around. I found exactly what I wanted with Blair. I was excited till I clicked on purchase and realized that the exact same jeans that I buy from Belk for $21 is $48 at Blair.
I'm sorry but that is nothing but a rip off!
I won't bother with this company anymore.

Do NOT order from Blair if you think you may have to return or exchange... because that is impossible to do. I returned an item in the original packaging for an exchange of the same item, different size. The refund was LESS THAN HALF THE original cost; they deducted shipping, handling, restock fees. Then hit my account for the exchange item, which cost more because they did not honor the original sale price and charged shipping and handling again. If I had known beforehand, I would have just canceled the new item. It has been weeks, and I have had no communication about the exchange...is it under a new order #...? Is it on the way.? Is it lost.? Was it even sent...? I cant get into my 'account'. It would not honor my password, and ignored repeated requested to allow a password reset... I tried to call customer service and entered an IMPOSSIBLE, prolonged round robin with artificial intelligence and never did get transferred to an agent...so now what?

Items marked as in stock in the site. A week after purchase you'll get an email saying they're not. They'll gladly keep your money while you wait until it's too late to dispute charges. Don't wait, and don't ask them for a refund. Dispute the charges with your bank/creditor so blair.com will be blacklisted by them and no longer able to scam the unsuspecting.

I purchased 3 items in May. I returned 2 of those items 2 weeks later by USPS. I called at the end of June to check on my refund. I live in the North East, returns go to Atlanta, Georgia. I was told by the associate that I'd have to come and retrieve it and re-mail it through UPS with the label provided in the return policy on their site. Secondly, the order was placed by phone with an associate with 2 gift cards and a debit card. This was communicated to the associate at the time. Long story short they refunded the money to the depleted and disposed gift cards and to my debit card, that was $10.09 and $43.06 to the gift cards. Now they have the merchandise and my money and refuse to refund the $43.06 to my debit card. My order # *******, and the item #'s are John Blair adjust-a-band relaxed-fit microfiber shorts ******* $29.99 and John Blair pin-dot sport shirt B******* $19.99 respectively. I have to give 1 star, but it's actually -3 stars

In today's e-commerce world, charging $9.99 for return postage, whether returning or exchanging is ridiculous. I would have exchanged my too-big pants for a smaller size, except--even with an exchange, the return postage charge still applies. I can go along with a small re-stocking fee on straight up returns, but not return postage. This is not competitive and is poor Customer Service. I would suggest going elsewhere to get a better exchange and return policy. Note to self: check return policies with new online retailers before ordering and getting ripped off.

Ordered gifts for a friend in June. Charges continued to hit my checking account until September. I was told a credit was issued for a refund when in fact it was not and my account was continuously charged. There are other great sites to order from. This one is not worthy of anyone's business. Although they offer a full refund they keep sales tax and delivery as well as charge your payment authorization for months after the purchase. Never again.

I ordered some pants for my elderly mother and they were too small. I went from misses to women's sizes, but wanted them short. The sizing chart was not clear on how the size and length considerations overlap, so I called the company to get more information and reordered what I thought would fit my mother. But the second batch were not right either. I asked the company to pay for the return shipping based on the ambiguity, but that request was denied in a rude way. Talked to a supervisor who was also ungracious and dismissive. I will not order from this company again.

Years ago I stopped ordering from Blair's because of a problem with a legit return. I just recently ordered a few items because of medical problems, it's difficult for me to get out. One item was tóo large and they are going to charge me $10 to exchange it! I don't think so. I'll take my business elsewhere. No wonder they are going out of business. Can't compete with Amazon with lousy customer service.