BlairReviews 90

I placed an order over 10 days ago and there is no shipping info. ALL items on Blair.com are 50-80% off. They cannot make a profit on that. Same for Appleseeds and Drapier and Damon, their affiliated websites. Likely going out of business. I have been a customer of Blair for many years and while they aren't perfect, this never happened before. Hope I get my order some day. Buyer beware.

I have ordered from Blair in the past, but in the past year their customer service has become impossible. Earlier this year I received another customers order and was billed for the amount of my original order. Today I tried seven times to reach customer service at one point being offered a WiFi account and in another call asked to pay for a rewards card. When I finally reached a human being he refused to cancel my order and told me he needed my bank account number in order to verify that I was the holder of this account. I refused because the order was placed with PayPal and I don't give my financial information over the phone.

I made a purchase want to send it back dont fit they cabnt find my order in there they is exchanges along with thing i am exchanges

I have ordered from Blair in the past and been fairly satisfied. Fleece runs a bit large, but quality was good. Also, sizing varies extremely from item to item...even two of the exact same item in the exact same size will fit differently. But, the reason for this one star review is a very recent order. Shipping is terrible! The items were supposed to have shipped on December 6, due on December 14th. Today is the 13th and not only has the item status not been updated, but the company shows shipping info was sent to FedEx while FedEx is showing a label was created but they have not yet received the package! Seems Blair has turned into quite the sketchy company!

BUYER BEWARE! The sizing & quality of Blair merchandise varies from a lotm not only from item to item but even from year to year for the same items. You can never be sure about the fit or quality. And returning anything incurs a ten dollar fee.
IN ADDITION, anything marked "clearance" is final sale, which they don't make clear before you order. It's really a shame, because Blair used to be a fairly decent & reliable place to shop for many years.

Since Blair bought Haband, the selection is poorer. Bring back athletic shorts that Haband offered.

I have ordered many casual items over the last several years and have been pleased with the quality of clothing. In the last year I have purchased four baseball jackets. These are items that should last for years of normal wear. Three of four zippers came apart at the teeth. There is definitely a defect in the quality of the mechanism. Called customer service and got no explanation or satisfaction. Their policy is 60 days.
This unacceptable solution will result in my never ordering from Blair again.
Unfortunate for them to lose a loyal customer.

Ordered 2 pairs of jeans for my 91 year old mother back in October 23. Contacted them after a few weeks for tracking. They cancelled one duplicate order and said the order would go out immediately. Thats after 2 other attempts to order. Now they are saying they deleted the other order and to reorder. They are horrible. Do npt order from these people.

Do NOT order from Blair if you think you may have to return or exchange... because that is impossible to do. I returned an item in the original packaging for an exchange of the same item, different size. The refund was LESS THAN HALF THE original cost; they deducted shipping, handling, restock fees. Then hit my account for the exchange item, which cost more because they did not honor the original sale price and charged shipping and handling again. If I had known beforehand, I would have just canceled the new item. It has been weeks, and I have had no communication about the exchange...is it under a new order #...? Is it on the way.? Is it lost.? Was it even sent...? I cant get into my 'account'. It would not honor my password, and ignored repeated requested to allow a password reset... I tried to call customer service and entered an IMPOSSIBLE, prolonged round robin with artificial intelligence and never did get transferred to an agent...so now what?

REPEAT CUSTOMER, MANY ORDERS OVER 10+ YEARS. FROM CATALOGUE ON LINE ORDER WOULD NOT GIVE $10 DISCOUNT PER SAME ITEM #. HAVE BOUGHT SAME ONLINE WAY FOR MANY YEARS! NEVER RAN INTO THE "ATTITUDE" OF A CUSTOMER REP FROM BLAIR AND ASSOCIATED COMPANIES. VERY RUDE! VERY CONDESCENDING! THEY HAD ALL THE INFOR NEEDED BUT 23 MINUTES TO ORDER 2 ITEM # BUT DIFF. COLORS? NOT GUD!

The styles are for pregnant looking people or old ladies on nursing homes. The cotton items shrink and long sleeves are too short. Styles horrible.

I use to be a huge customer of their clothing lines. But since the incredibly higher pricing on XL and up I've given up. You can't convince me that 1 size up from a large costs you $6-$10 more in material or labor to produce. Ever single item is priced so much higher for these sizes. Yet you can charge the same exact amount for sizes S,M and L sizes? It's price gouging! You've lost my business, Blair. And I'm sure the business of thousands and thousands of " plus size" people out there.
Shameful

I purchased 3 items in May. I returned 2 of those items 2 weeks later by USPS. I called at the end of June to check on my refund. I live in the North East, returns go to Atlanta, Georgia. I was told by the associate that I'd have to come and retrieve it and re-mail it through UPS with the label provided in the return policy on their site. Secondly, the order was placed by phone with an associate with 2 gift cards and a debit card. This was communicated to the associate at the time. Long story short they refunded the money to the depleted and disposed gift cards and to my debit card, that was $10.09 and $43.06 to the gift cards. Now they have the merchandise and my money and refuse to refund the $43.06 to my debit card. My order # *******, and the item #'s are John Blair adjust-a-band relaxed-fit microfiber shorts ******* $29.99 and John Blair pin-dot sport shirt B******* $19.99 respectively. I have to give 1 star, but it's actually -3 stars

Bought 3 swimsuits from Balair!
NEVER AGAIN! Color washes out everytime I go swimming! Awful! Was bright pink like my shorts. Almost white now!

Many years ago I ordered products from Blair and was a very satisfied customer.
I am short so it was hard to find clothes to fit.
I haven't ordered from them for a few years so recently, I couldn't find Gloria Vanderbilt jeans in the color I wanted for my size so I decided to look around. I found exactly what I wanted with Blair. I was excited till I clicked on purchase and realized that the exact same jeans that I buy from Belk for $21 is $48 at Blair.
I'm sorry but that is nothing but a rip off!
I won't bother with this company anymore.

Unfortunately, Blair.com was the only source for the style of men's casual shirt that I could find. So, ordered three from them anyway. Afterwards, I started receiving two to three marketing emails daily. When made aware of what amounted to SPAMMING my email address, Blair's only response was a canned email response with zero corrective action.

If you buy two shirts and return them. You are charged shipping to receive the items and $9.99 to return the Items. Too costly to try their items out.

When I buy I want to know where item was made. Simply saying 'imported' won't cut it. And all their clothes are 'imported'. I suspect they are made in China; and I won't buy items made in China!

Absolutely horrible company to deal with. Run, don't walk to any other company to spend your hard earned money.