Big Fish Games

Nothing really wrong with the games, but try to cancel your payments and you're in a world of hurt. They say you can cancel via their website - they lie. You're better off going to one of the many free sites available these days. Avoid these guys like the plague! I'd give them zero stars if that option was available!

I started playing Big Fish Casino for about 3 years & have purchased a lot of chips. It was fun in the beginning but in the past couple of weeks have endured people starting drama within the tables, also losing most of the time, & also the constant laughing regarding another player at the table. I do not find anything funny regarding any player whether they are black, white, red, or whatever, if the have a billion chips or just one, it doesn't matter. Why can we not just get along?

Normally when I sign up to a website they send me lots of emails, messages, etc. Big fish games, on the other hand, sent me nothing at all, not even an email confirmation confirming my on line purchace, so imagine my surprise when I notice that they've been billing me for months for something I clicked on a while ago. It is buried in the TOC that when you buy a game you are actually signing up for a membership which includes monthly payments. So not so surprising at all that they didn't feel like reminding me about it. This is dishonest to say the least and very bad business practice. On a positive note, when I contacted the company about this and complained they refunded all my money immediately.

I guess C19 hit Big Fish pretty bad because their site is a mess! I am trying to find a game to play that I haven't played yet and works for windows 10! I can't even load the games board and if I see a game I want more information on, it won't load! Just the old twirly bird. And no answers when you ask!
Do I need to find a new game site? I've been here since time began and I was always so happy. Today I walk away and don't play a game

It was bought by an american gambling company that profits off making us lead groups of customers against others on 2 different apps that draw more attention to the more profotable one... Its not for real money so they break no laws by not offering or posting ads to prevent gambling addiction... Its a company that helps real people earn real wages... Dont get angry at the tricks they play on us... Get smart and keep letting them hear it without disrespecting the employees... Ill get nothing for trying to make an agreement between grievances... I never had a wife or family and cant beat my addiction of helping others just to make complete strangers enjoy the time spent on there... Im not a strong person but i will stand up fir what i think is right for all and not just whats best for the american company.

The games are not fair. All set up to get you to buy then they leech back all your coins.so you buy more. There are people (or bots?) who never lose, always on top with trillions and 100's of billions. They track you. They are unethical IMO.

They used to be a good, reliable company with good customer service. I don't know what happened. There are now frequent technical issues (including games not activating). I can see from their social media that I'm far from the only person experiencing these issues. If you contact customer service, explain that you've already tried every step in their help articles, they just respond to you with the same help article that didn't help at all! I have been a customer for years. No longer.

I like this site a lot. The membership isn't worth it to me. I only download about 1 game a month, maybe 2 if there is a sale going on. But I love the fact they give you a an hour trial on all their games so you can try before you buy. Plus they've started releasing iPhone games as well. My favorite are hidden object games and they have quite a wide variety. My only complaint is that I wish the prices were a little lower. But I wish that about a lot of things. Overall I like the site.

Games are made for you to lose. They want you to buy there fake chips with real money that have no value. They black list players who win big and than lose, you can't win anything. This is a racist game they pick on people from different countries that are not Froom the US.
Stay away from this total waste of time, all the games suck.

They have stopped producing any decent games and absolutely no TM games. I have asked for them to delete my account and all my personal details which they said they would. I confirmed it was my account then heard NOTHING from them. They advised they would do something but seemed to completely want to ignore my added requests of an update. I highly recommend staying away from these folks as they are not honest and the game quality you may pay for will be very low.