Bidz

Got a WhiteHall engagement ring for my wife, and she loved it! Its gorgeous and has a brilliant sparkle.

After a month I emailed them requesting information for the shipment. 15 days after that they responded with a "SORRY FOR THE DELAY WILL BE SHIPPED SOON". After another month, I sent a new mail, once again after 15 days I received the same answer "SORRY FOR THE DELAY, BUT WE HAD A PROBLEM WITH THE SUPPLIER, BUT WILL BE SHIPPING SOON". So, I requested a refund and the answered that as more than 3 months had pass, they can't refund the money, so I must ask my bank to refund it. Of course, the bank said that they only refund when the purchase is between the first three months after the purchase. Once again, I emailed them, and I received a "SORRY, WE CAN'T DO ANYTHING YOU HAVE TO CONTACT YOUR BANK". So, in resume, I will not receive my money back (more than $600.00), they simply stole it. BIDZ.COM ARE THIEVES, DEFRAUDERS, UNSCRUPULOUS, SCAMMERS.

Worst deals website out there! Save your time, energy, money and go somewhere else! Placed order on 11/5.11/29 have not received it yet. Emailed company 3 times, got automated answer that my email was received and will be anawered- no answer yet. Their 1 888 doea not even work so dont bother, found a number to call them if you live in alasja, got connceted, and put on hold for 27 minutes, diaconeccted after that- my call was dropped! Calling my credint card tomortow to dispute purchase! Ridicilous!

Well, right now I'm waiting on snowboots and kid shoes that I ordered on the 16th of October that were supposed to be shipped on the 6th of November. I was fine with a wait because 1. That's how you get sales and 2. They said that Hurricane Sandy shut down their customer service. But now it's the 11th and while someone is busily updating the site for Christmas, nobody has access to even email for customer concerns? No update or note on the site about delayed shipping? So you can update your site, but can't update the people whose orders you took/are taking? At this rate, I will end up giving the boots and shoes away because either the season will have passed or my daughter will have outgrown them!

I see other complaints here about customer service not responding and taking three weeks to ship, so I'm not even sure it's about the weather.

This was my first order and I passed up boots for my daughter from Zulily at the same time (my Zulily order (minus boots) arrived ahead of schedule, BTW). I so regret that. I will NOT recommend Totsy to anybody and will be shutting down my account once this is resolved. I'm glad I am not out more than $24 if it never comes. Some deals are not worth the aggravation. Lesson learned.

Oh, and to add to the annoyance, the site continually asks me for validation, but then the field removes the. S in my email address so it's wrong and won't let me in. I have to get in through a link in one of my emails to check the non-status of my order.

Really disappointed with my Totsy experience. I ordered several different items and they are all very small. Weird coincidence since they are different brands, but all the same I'm stuck with a bunch of stuff that doesn't fit properly. Two dresses from Dolly and Me, both just barely fit their recipients when I ordered sizes to be generous and allow for growth. A pair of sandals from one of the shoe events. Not even close to a standard shoe size, will have to be given to someone 1 if not 1.5 sizes smaller. Two pair of pajamas... this is the one that really hurts. Our family tradition is new pj's for the kids on Christmas Eve... the size 12-14 pj's for my son are smaller than the size 10 pj's I bought at a store for my daughter. They do not fit at all and since I didn't expect this issue, I didn't check them soon enough so no time to go find anything else. The size 4 pj's barely fit my other son. I know that pj's are meant to fit snugly, but these are tiny.
Buyer beware... no returns, no refunds, no exchanges... the prices are too good to be true--because it is too good to be true.

PAY ATTENTION PEOPLE! I have read through all of the reviews on this page and have noticed that most of the complaints are stemming from people saying it takes way too long to recieve their order. Next time, pay better attention to what the site is specifying! It clearly states several times that your order will not be shipped for up to 2 weeks AFTER the sale ends! It even gives you an estimated ship/arrival date during the checkout process as well. It just irritates me that people are giving totsy.com a low rating because they were oblivious to the specifics of the website. With that being said I love totsy.com! The items are super cute and a great deal. I have bought 2 dresses from a blowout sale that were priced at only $12 a peice. Yes it took about 2-3 weeks to get my order but I realized that because I read ALL OF THE DETAILS!. The dresses were super cute and I am extremely happy with them. Plus if you sign up for an account (first time) you recieve free shipping off of your first order. I love this site not only for the really cute products they offer but also because the sales are ever changing!

DONT WASTE YOUR TIME BAD CUSTOMER RELATIONS... I also have ordered several times from Totsy and have been satisfied. My most recent order I received a pair of flats size 9 that smelled like turpentine and was not a true size 9, I know this because I run between an 81/2 and 9 so I ordered the 9 and figured I would put a pad in the shoe if need be to adjust the fit. I could not even get my foot in the shoe and it smelled so bad (I assume the dye the mfgr used). I called Totsy and told them I realize the sales are final but the shoe was not a true size 9 and the smell was overpowering - they didn't give a ----. Too bad. I asked to speak to a supervisor and they put a young snit on the phone. Will never order from them again.

I placed an order with Totsy for the first time and got an order confirmation quickly. Three weeks later, however, I still had not heard anything about when the item was or would be shipped. I decidedyo email the company to ask when I might be able to expect my order. In reply I got an automated email two days later saying everything I ordered except one pair of shoes was now out of stock! Annoyed, because this wouldn't have been an issue had they processed the order when I placed it, I made a mental not to check to make sure my credit card had been refunded the cost of the items they no longer had. Before I got a chance to, however, I got another automated email stating my credit card could not be processed. That's when I realized, we had had the card stolen a week before hand and had needed to get a new card issued. But I had placed my order two weeks before the card was stolen. Totsy hadn't processed my order at all!
After reading through these other reviews, I guess I can count myself lucky that I didn't get charged before they sent me nothing.