Real Deal Pearls has a rating of 3.98 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Real Deal Pearls most frequently mention customer service, and timely manner. Real Deal Pearls ranks 7th among Discount Jewelry sites.
Proactively asks for customer feedback
No critical highlights yet
It's been a while since anyone wrote a review lol Is it the character limit? 100 seems like a lot I guess
It's been a while since anyone wrote a review lol Is it the character limit? 100 seems like a lot I guess
Mom an pop vance r great the pearl party is fun to either just watch or buy their product's. I buy the monster oysters because u get alot of beautiful pinks and cream sometimes mauve an peach colors. Vance made me a beautiful pearl strand with the silk thread and it's what I'm wearing for my daughter's wedding. He will be making the bridesmaids bolo bracelets with 5 Pearl's from the monster oysters and the one in the middle will be the accent color of their gowns. They are awesome to work with and make the party fun
Thank you Sharon!
I could not be more happy with my purchases. Not only are they stunning but, it only took 4 days to receive it. They go above and beyond to make sure you are satisfied with your purchase and delivery. I cant say enough good things about Mama and Papa Vance! You have a customer for life with me. Cant wait til the next show, so I can purchase more of my favorites! I love the Fairy Tale Collection and a gorgeous pink ripple necklace! I am singing their praises because they are that amazing!
Thank you Catherine!
Very impressed with the service I received. Especially as Vance came on earlier than normal, due to the time difference between our countries. My order is due this week, and I have had a tracking number sent to me, without asking for it. So I am more than happy. Look forward to receiving my pearls.
Thank you Gaille!
A one stop shop for your pearly needs. Both mama and papa Vance had been patient and gone above and beyond to assist in customising my jewellery to my request. Always ever willing to go the extra mile for customer and this will not be my last purchase from them. To many more customised order from RDP!
Thank you Rashimah!
I ordered my ring on Friday night and received it Monday afternoon! This was the best online shopping experience! The owners are great people and always willing to help in any way possible!
Thank you Ashia!
Great customer service. Very attentive and fast delivery. Absolutely loved my ring! So beautiful and I've gotten lots of compliments.
Thank you Susanna!
I really enjoyed the experience! They are all very nice and fun to watch! I'll be buying with them again!
Thank you Cynthia!
First of all, they are fun to watch which is important. They interact, share their knowledge, and are very honest with their viewers about the pearl world.
I believe everyone appreciates great customer service. I have always gotten a very quick response from this company whether the question was via a private message or just written as a comment on their FB posts.
I got the most Beautiful Ripple Pearl ring. The Real Deal family is always so kind and knowledgeable. This is the only place I shop.
I would have to say both my experiences were wonderful. The first time I didnt know what to expect when seeing a monster being opened but, you all made the experience an awesome one. Then the second time I ordered your littles (kiddos) were there helping and that made the experience so much better. My kids loved seeing it all as well as I. Thank you so much for everything. Oh and I absolutely love my bracelet. Would like to know if I could send a few pearls back and get them made into something or would I have to reorder another monster just for a couple monster pearl necklaces? Sorry this is so long winded. Thank you again.
Thank you Rebecca! You can absolutely send them to be set. Just message us :)
Very happy to be a customer of real deal pearls. They care about the customer and try to help in every way
Thank you Janis!
Products are of highest jewelry quality, pricing is reasonable for what you receive, professional and quick turnaround time.
Thank you Kristen!
So nice! Fun and you get your stuff fast! My son loved his shark cage necklace! I recommend real deal pearls! Thank you guys!
Thank you Savana!
Excellent customer service! Answer all my question that I have and fast shipping! Overall great experience and will continue to order from them!
Thank you Stephanie!
I love these guys! They have pearls that most doesn't have. Very responsive to messages and customer service is awesome. Can't wait for my next purchase!
Thank you Tonya!
Everything is amazing! Prices are fair and all info up front. They answered my questions in a timely manner. Will deal with them again!
Thank you Shannon!
I have never bought anything at RealDealPearls before yet I was treated like a long time customer! And, they went out of their way to make sure I had everything I wanted! I loved the pictures and the 48 hour turn around with friendly family service which brought me back again!
Thank you Michele!
Great quality, awesome prices. Thank you! I received my product on a timely manner. You were very nice and helpful.
Thank you Lorna!
Awesome customer service and very friendly and great quality jewelry they are awesome people beautiful jewelry
Thank you Kimberly!
I am no stranger to buying pearls/oysters on the Internet. I was pleasantly surprised by the very reasonable prices of the pearls/oysters. The quality of the 5 pearls I received was excellent! The company also communicated with me very quickly about my options. Shipping was very quick.
Thank you Layla!
Had a problem. Vance fixed immediately and it was appreciated very much.
I would highly recommend ordering pearls through Real Deal pearls to anyone interested! Absolutely gorgeous pearls at such an affordable price. I was shocked when I saw how quickly they would be delivered.
Thank you Alyssa! :)
The customer service seems more like family service. They are genuinely concerned with your satisfaction. Love you guys
Thank you Laura! ❤
Was good, fast shipping beautiful Sea of Cortez pearl, very pleasant experience. Wide variety of pearls and options to choose from in jewelry
Thank you Kelly!
IMPORTANT: We are currently taking a break from e-commerce as all items were placed in storage due to renovations in 2020. We are still here, we just aren't actively taking orders on the website at the moment.
Real Deal Pearls, LLC is not your average pearl party. The company was founded by me in 2016 after my wife ordered hundreds of dollars in products from another pearl company. After waiting 9 weeks for her items to arrive, one arrived damaged. The company told her she had to pay to return the item and it would be at least 4 weeks for a new one. She threw her arms in the air, the jewelry in the trash and I started Real Deal Pearls the next day.
Real Deal Pearls is committed to educating our customers and our audience. We have taken giant leaps to become knowledgeable and are consistently furthering our education to ensure you have accurate information and can make an informed decision on what type of pearls you are buying.
We continue to maintain our strict quality and shipping guidelines. Nothing makes it to the shop unless we are happy with it. Nothing leaves our hands unless we are happy with it. And, as always, if you open on a Wednesday, your order ships Friday. If you open on Friday, your order ships on Monday.
Real Deal Pearls is committed to providing the highest quality cultured pearls at the most affordable price. You won't find a single piece in our shop that we wouldn't personally be honored to own, wear and pass down from generation to generation.
Affordable Luxury for every woman was our mission when we started and we continue to source products that are in line with our mission. Our commitment to quality and affordability is second to none. I encourage you to visit the shop and select a piece (or two) that speak to you.
Vance Gannon - Owner, Real Deal Pearls, LLC
We had to put lives and e-commerce on hold in 2020. That's why it's been a while :)