On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm very satisfied with app, but also there is a place for improvement such as if you pay a program that has 3 stage of training, then I should have a right to use all three stage no meter how long is the period that I used it.
Better me had been a great resource and opportunity for me. I have had benefit from their products and programs. Their customer service is top notch and willing to meet the customers needs if they are able to. I believe that they are a company for their clients and consumers wanting to provide the best service and health opportunities out there!
I am 46 yr old woman that hasn't exercised in yrs. I'm always afraid to start because of pain but these workouts are perfect. Just enough to get my day started in the right direction without being sore. And I could do the workout any where!
I am enjoyinmg the excercise following a coach. That helps me very much as I am not alone and can follow the speed and precisions of the excercises.
The only thing that bothers me is that I have a hard time to find the programme. For example, I had my grand kids over to sleep and could not do my exercises 2 days following so today I wanted to do Day 4 and Day 5 one after the other. It did not give me Day 5 but persisted on me buying a chair which I do not desire to buy. I had to do my Day 5 exercises following a list routine without the usual coaching.
Another thing is, if I open my programme on my laptop, I do not get the same coaching as on my phone,
I find that quite disturbing.
But I enjoy what I manage to open and hope it shall give me a good fitness I need.
Thank you for the chair fitness programme and I hope more people follow your programme.
Amazing. Ii feel I have the knowledge to lead to my fitness goals. After my excerpts I feel energized. Thank you Better me
Easy to use and working really well for me, easy targets and makes a work out just for your own body type
My experience with this is very fabulous i am losing weight with the help of exercise and my diet plan given by my trainer love it
Es funktioniert wirklich und ich bin absolut begeistert. In nur einer Woche hat sich meine Taille um 1 cm verringert, was ein hervorragendes Ergebnis ist. Die Übungen sind nicht schwierig, aber effektiv für den ganzen Körper, was viel Freude bereitet und zu einem hervorragenden Ergebnis führt.
I found it great as a beginner was able to do all of the exercises with some effort and the videos give a very good example of what exactly you should be doing
I have tried repeatedly to work on my physique and failed. I feel uncomfortable going to the gym and because of a few injuries I can't push myself as hard as I would like. I struggled to stick to a routine. In the end I bit the bullet and bought the twelve week trial knowing I will have to stick to it or waste my money. Using the BetterMe app is slowly building my strength and confidence at a pace that suits my needs plus enjoying myself as I go. Being able to track my weight journey, calories, steps, water intake and sleep plus the helpful mind wellness reads each day is all helping to keep me thinking about my self care in a fun and consistent way.
Sziasztok.
Mivel gerincsérv betegségem van, és 3 napja menni is alig tudok, így sajnos nem tudom csinálni a gyakorlatokat.
De remélem mihamarabb rendben leszek, és alkalmazhatom ezt a szuper programot
Change your life now, helped me to start again. I feel energetic again, 52 years old and loosing my belly
I am really enjoying & looking 👀 forward to working out on Monday
Again.
Muy buena aplicación, fácil y efectiva. Ejercicios fáciles y variados
I have been using the app for a week and can already see the changes in my weight, I've been on a beginner course as I have hip and knee issues and I've already lost lots of weight would highly recommend
I started. Suddenly I got a fever, so I am sick for a couple of days. Sorry.
It is amazing that you can have access to various things and adapt to your needs, both as diets and coaches that motivate you daily, in addition to all the tools to exercise the comfort of the house.
My experience has been great so far. The program really took into account my experience level so that I don't feel pushed so far that I lose motivation and feel like I cannot do this. Also they check in after every exercise session to see if I belt like I needed more, less or if I felt it was the right difficulty.
Have not started yet Battling a bad sinus infection but looking forward to giving it a try
Absolutely loving it hope to see more significant results soon
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe