BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
BetterMe is an amazing and outstanding app. It helps me a lot during exercise and workout. It has full plans for fitness and health. It can manage your meals and nutrition in a better way. This also helped me a lot in making cuts and shapes of my body. You can manage all activities about health and fitness while using a single app.
Very practical for gaining weight, I highly recommend. Healthy and personalized approach to losing and gaining weight, it is made for all workouts at all levels.
They also suggest a mode of nutrition equivalent and balanced to your training. With this app, you no longer need to go to the gym. It's cool!
Hello!
Thanks for the feedback. We're glad to see you like the features of our app.
All the best, Team BetterMe
This app is amazing and significance for people whether they wanna lose weight and build their body by the way its very easy and simple to use and guess what it has tactical plans i never seen a platform like this i "ll continue to use it all thanks to developers.
Hello!
Thanks so much for your feedback. We hope you'll achieve your fitness goals with our app.
Kind regards, Team BetterMe
I think this app is the best app to help you lose weight. Or weight gain, they have a detailed plans for everyone even the app has water tracker to help you stay healthy and step counter to count your daily steps and they give you 24/7 support to help you with your personal problems
Hi,
Thank you for your review! We sure appreciate you sharing your experience! Keep up the good work!
Kind Regards, Team BetterMe
I planned on losing weight some time ago and i got introduced to this place.how thankful I am that I have finally lost the wrinkles I wanted to
Hello, Michael!
Thank you for your feedback. We hope BetterMe will continue being helpful to you.
All the best, Team BetterMe
I have been involving this program for around 2 months and I need to say that this is an exceptionally brilliant program, I start to treat myself and my wellbeing all the more deliberately and lead a solid way of life because of different activities and adjusted eats less carbs. It is important to attempt, there is also a trial period of use.
Hi there, thank you for the kind feedback. We are happy to know you are enjoying our app!
Kind Regards, Team BetterMe
In both I was looking for an application of this genre, I just loved it. It helped me a lot to regulate my diet with intermittent fasting, and it helped me with weight loss Not to mention the incredible recipes and simple to make And specific physical exercises for each body type and even regulates the type of food according to your physical characteristics, I highly recommend it helped me a lot,
Hello!
Thank you for sharing your feedback, and thanks for choosing BetterMe. We're so happy to hear that our app has been helpful to you. Keep up the good work!
Kind Regards, Team BetterMe
I've been using this program for a while now, and I want to say that it's a really great one. While self-isolation prevented me from getting better, this program helps you start treating your health and yourself more consciously and live a healthy lifestyle through a variety of exercises and a well-balanced diet.
Hello, Peter!
Thank you very much for your feedback. We're so happy to see the BetterMe app is helping you achieve your fitness goals.
All the best, team BetterMe
The Betterme app truly brought out the Betterme. Ever since my friend introduced me to this app when i was struggling with overweight, my life has not been the same. I started working with guidance via the app and i lost 20 pounds in 30 days. I highly recommend this app to anyone struggling to lose or gain weight
Hello!
Thank you for letting us know about your truly amazing results!
We are so proud to read such comments since they encourage us to continue improving our services even further!
Needless to say, we are happy to see that you and your friend are following our plans. That's a sign of trust, and we will not let you down!
Kind regards, Team BetterMe
In this they provide you a very good knowledge and plan about how to fit you heatlh and they provide a fitness plan
Hello!
It is so lovely to see your review!
We highly appreciate every feedback since that's the key to improving our services!
Seeing positive words regarding the experience, results, or programs indicates that we are on the right path!
Thank you for sharing your feedback.
Kind Regards, Team BetterMe
His app is amazing, it helps you live the healthiest life, weight loss and gain, diverse workouts for any level, multiple easy-to-follow meal plans, workout, exercise and nutrition programs to help you get in shape faster, new meal plans, intermittent fasting plan, know exactly how much you consume per day, water tracker among others, it really is fantastic I recommend everyone to use it
Hello!
Thank you for the constructive review, we appreciate it. We hope BetterMe will be ablative in achieving your personal fitness goals.
Kind Regards, Team BetterMe
It is the best experience ever you can get all your meal plans and nutrious guides using this website there are trackers as well to track your every calorie and the amount of water that you drink there are countless of recipes to make great food which will help you get in shape fast.
Hi, Charles!
Thank you for your fabulous review. We're thrilled you are taking advantage of all that BetterMe offers in your fitness routine.
Kind Regards, Team BetterMe
I started to workout with better me health coaching app. It helped me to loss my weight and shape my body. They have easy meal plans and it is easy to follow. I am very happy about my shape and thank you better me.
Hello and thank you!
We appreciate you spreading the good word about your experience with BetterMe.
We do everything possible to provide our users with the most convenient, user-friendly, and effective services, and we highly appreciate your feedback!
Kind Regards, Team BetterMe
I was really looking for an app like this. Because my body is very big to some extent. It can be said that this app was very useful in reducing my weight and reducing my blood sugar. The necessary things have been arranged correctly in order.BetterMe: Health Coaching is my best one.
Hello!
Thank you for your interest in BetterMe.
We are happy to see that our app is of great use to you! We really appreciate you being our customer. Please note that we are here to help every step of the way so feel free to reach us at care@betterme.world if you need any help.
Have a lovely day! :)
Kind regards, Team BetterMe
This App helped me to lose weight and get better shape, with is library of exercises, and high level of food program, it is easy to make fasting plan to take my weight to the next level, it is simple and so usefull. Am Satisfied.
Hi!
We are pleased that you have been enjoying the app!
Your results make us proud to be a part of your fitness journey! Keep it up!
If there is anything we can do for you, text us at care@betterme.world. Have a wonderful day!
Kind Regards, Team BetterMe
It's awesome i can choose any exercise based on the type of workout: fitness at home, in the gym, my favorite yoga or maybe tabata. Regular check-ins inside the app help me to monitor it.The staff were quick to respond and explained everything in a professional way.Nice interface and a decent weight loss plan. Doesn`t require much effort, time, or money to cook the meals and work out. Recommended.
Hello!
Thanks for your review!
We are so pleased that you liked the app and the programs offered. Please recommend our app to your friends, and don’t hesitate to shoot us a note at care@betterme.world if you have any questions.
Kind Regards, Team BetterMe
Do not fall for their discounted plan! DO NOT SUBSCRIBE! Once you have subscribe you are unable to cancel and they will haggle and harass you to delay your cancellation and charge you for another month! I paid 2 months now due to their auto renewal system and early deduction of 1 day, put the blame of delay on Me! And still refuse to delay after 4 emails! Even when I started out nicely to inform them of cancellation they will push their luck to delay and have since cases me tremendous stress for losing so much money!
So much for getting people healthy but instead they gave me health issues for the stress they gave me!
DO NOT FALL FOR THEIR GIMMICKS!
Hello, Myra.
Thank you for your feedback. We are sorry if your experience could have been better.
Please be kindly informed that your subscription has been canceled and the issue resolved. We hope you are satisfied with the outcome and we will be happy to her back from you in case you have any other questions or requests.
Kind Regards, Team BetterMe
Subscribed for one month trial, but five months, without notice,they charge my account with 40us$! MY Bank wii take legal action.
Hello Serifa!
Please note that each subscription is set up to be automatically renewed unless manually canceled. All these conditions of your subscription package can be found both before and after the purchase.
Every user can cancel the subscription renewal at any time via the BetterMe app > More > Manage subscription or via the company's web resources (https://app.betterme.world/ > choose Account --> Subscriptions).
Our team has canceled your subscription and helped you with your request. We hope you are satisficed with the solution we provided. If you still have any questions or requests, contact us back.
Kind regards, Team BetterMe
Salut, je me suis inscrit à l'essai et j'ai decidé d'annuler la même journée pour des raisons personnels. Ils ont renouvelé et facturé 42,84 $ malgré ma demande d'annulation sous pretexte que je n'ai pas donnée des explications sur mon départ. Ils refusent de me rembourser
Bonjour, Patricia.
Merci d'avoir porté cette situation à notre attention. Nous sommes désolés d'entendre parler de votre expérience. Nous tenons à vous assurer que nous n'avons rien à voir avec des activités frauduleuses.
Comme nous pouvons le constater, vous avez demandé l'annulation le 6 novembre. Nous essayons toujours de proposer une meilleure solution que la simple annulation de l'abonnement et l'abandon. Notre priorité est de faire tout ce qui est possible pour aider nos clients à respecter leurs objectifs initiaux. C'est pourquoi nous avons essayé de comprendre ce qui vous a fait changer d'avis sur BetterMe pour voir si nous pouvons faire quelque chose pour vous aider. Il n'y avait pas de confirmation d'annulation dans notre premier email. Nous attendions votre réponse, et l'abonnement est donc resté actif.
Notre équipe vous a contacté au sujet de votre demande de facturation. Nous vous serions reconnaissants de bien vouloir nous envoyer une réponse pour une assistance supplémentaire.
Cordialement, l'équipe BetterMe
(3rd review attempt) This company charged me for an additional course fee. I never signed up for a subscription, yet they charged me for $39, an additional charge. Extremely difficult to contact anyone with customer service. Entering meals is frustrating bc selections are limited. So sorry I fell for this. Now I'm stuck paying for something I didn't order.
Hello, Marlene!
Thank you for taking the time and effort to share your honest opinion. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
Please note that our app does not take any actions without the user's approval. We provide both subscription packages as well as a one-time payment. The payment cycle is visible upon placing an order and every customer should receive an email confirmation with all the billing details right after the initial purchase.
We appreciate your feedback regarding the meal selection in the app and we are forwarding this information to our developers. Please note that our app allows you to log your own food and change the meal plan if you don't like meals of the particular diet.
Currently, we provide support via email only. Unfortunately, we couldn't find your request. Please, reach out to us with a request at care@betterme.world and mention that you left feedback on Sitejabber, or, alternatively, let us know the 7-digit number of the email you received in the auto-reply. We will do our best to improve the whole situation.
Kind regards, Team BetterMe
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe
Hello!
Thank you so much for your feedback and support. We are very glad to see you like what our app has to offer, and are sure you'll meet your fitness goals.
Kind regards, Team BetterMe