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BetterMeReviews 22,558

4.7

About the Business

BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
516
value
570
shipping
232
quality
485
This company responds to reviews on average within 1 day
Australia
1 review
7 helpful votes
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This app tricks you into buying high levels. The eating program is non existent only recipes for you to follow and design your own meal plans. App does not have all functions available. What a rip off! DO NOT BUY!

Date of experience: September 29, 2020
BetterMe S. BetterMe Rep
over a year old

Hello!
Thank you for reaching out to us.

We would be glad if you texted us at care@betterme.tips for further assistance.

Kind regards, Team BetterMe

Michigan
1 review
8 helpful votes
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DO NOT PURCHASE
September 12, 2020

I'm dissatisfied with this app. They claim they give you a meal plan and exercise program, however its all very complicated meals and exercises that require time and equipment.
You could search through the meals and exercises to better fit your needs, but any working parent doesn't have time for all of that.

Not only that after trying to get a refund after 3 days, they sent me a ridiculous refund policy requiring me to try it for 10 days and send pictures of it not working.

DO NOT PURCHASE. There are far better diet and exercise plans that care about your needs. This organization is a money chaser. End of story.

Date of experience: September 12, 2020
BetterMe S. BetterMe Rep
over a year old

Hello!
We will gladly assist you with your request.

Please provide us with the 6-digit number of the email you have received in the auto-reply. This way we will locate your messages and get back to you shortly.

Kind regards, Team BetterMe

Australia
1 review
7 helpful votes
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Not pleased at all
April 20, 2020

I Subscribe to the program just for 2 minutes they took $47 from me And the They refused 3 refund the money. At there website it says $4 per month but they took worth of one year

Date of experience: April 20, 2020
BetterMe S. BetterMe Rep
over a year old

Hello!

Please provide us with the 6-digit number of the email you have received in the auto-reply. This way we will locate your messages and get back to you shortly.

Kind regards, Team BetterMe

Washington
1 review
9 helpful votes
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This app is complete scam. This company is very deceptive. First, they persuade you to download the "free trial" which immediately results in charges to your credit card. I am now out $100 since it charged my Paypal account $10 per week (yes... per week!) for something I never even used. BEWARE. DO NOT DOWNLOAD THIS APP or you will be sorry you did... and YOU WILL BE OUT A LOT OF MONEY.

Date of experience: July 27, 2019
BetterMe S. BetterMe Rep
over a year old

Hello!
We apologize for this inconvenience.

Please contact us at care@betterme.tips and we will do our best to help you.

Kind regards, Team BetterMe

New York
3 reviews
8 helpful votes
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Scam
July 23, 2019

I Tried to download as it stated it was a FREE APP and they charged me $128.99! I want my money refunded ASAP!

Date of experience: July 23, 2019
BetterMe S. BetterMe Rep
over a year old

Hello!

We would be happy if you could text us at care@betterme.tips. Our team will gladly help you with your request. Do not hesitate to reach us.

Kind regards, Team BetterMe

AE
1 review
7 helpful votes
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Zero customer service
January 11, 2019

I downloaded the app, I didn't even chance to try one exercise. My credit card was charged the full amount, 12 months. I e-mailed them 6 times, left them feedback 3 times, they didn't event get back to me. Zero customer service.

Date of experience: January 11, 2019
BetterMe S. BetterMe Rep
over a year old

Hello!

Please provide us with the 6-digit number of the email you have received in the auto-reply. This way we will locate your messages and get back to you shortly.

Kind regards, Team BetterMe