Betabrand

I promised myself never to buy clothing online again. The only reason I took a chance, was my sister bought a pair of the yoga pants, and they looked fantastic, and were true to size. So I took a chance too. Wasn't sorry. So comfortable, well made and perfect fit. I am an Australian sz10 an these pants were true to size. Perfect. I cant fault them. Read some reviews, and dont understand the negativity? I got mine in 5 days. Sorry about bad photos, I'm not good at that, but you will get the idea. I bought gingham and dotty dots.
Would 100% recommend, and would purchase again :)

Still waiting and they haven't even shipped. I got sale pants but still paid what I coinsider a lot of yoga dress pants but a friend said they were so comfy. I'll never buy again. One and done. Saw a review it took 6 weeks to receive, let's hope I don't wait that long

I ordered the dress yoga pant a while back and was very happy with the fit and quality. I decided to order another pair April 20,2023. It was to have shipped in May. It is now June 7 and I can not even track them with the tracking but it always errors out. I tried calling over and over and get a busy signal. And it looks like the San Francisco store has closed. Soooo. I will ask for a refund I guess. Ugh..

I've been wearing Betabrand pants for years. I have about 5 pairs of pants in different styles. I do like the pants, although I agree with other reviewers that the quality should be better for the price. However, they're very comfortable and really look like work pants. The lead time on shipping has always been really long, like 8-12 weeks from my experience. I kept coming back because I like the product until my last purchase. They sent the wrong color, so I emailed them with the order number. No response. After emailing the two emails I could find and after about a week, I tweeted them. They replied within minutes saying they'd respond by email. I waited, no response. Several emails and tweets later, I finally said I'd dispute the charge if I didn't receive a refund the same week. I had a refund by the next day. Still no contact from them, just the refund, but I'm happy to just never purchase from them again.

Placed an order 6 days ago for two pants. Saw the order confirmation page but quickly clicked out of it thinking that I would get an email with the relevant information.
Started checking 4 days ago for that email to see the order status, and there is nothing. Logged into my account to see my order history: again, nothing. But, there is a charge to my credit card!
Same as many others here, I tried calling but no one is answering my calls. Email has been sent, no reply.

My card was charged for the order of $127.

Wish I had read reviews and known to take pictures of the order confirmation page right after I purchased.

Two orders I've placed and not received. After 3-4 weeks, i inquire about the status and they can't tell me when it will ship but that it's "in their warehouse". They tell me I can cancel my order if I wish. I write back and confirm id like to cancel my order to be told, well, I can try but it's already at the warehouse so I can't guarantee I can cancel. So, they can guarantee they take my money the MOMENT my order is placed, but they cannot guarantee if/when the order will ship and cannot guarantee if I can get a refund. What a laughing joke! I like their pants, but they are not THAT great. Ladies, save yourself some frustration and avoid this scammy company! I've had to dispute both charges on my credit card! Betabrand, I've never experienced a worse company!

I ordered an item 2 months ago, I never received any update from the company. Reached out to them, and they told me that item was oversold. Would've been nice to know that months ago. Gave me a 30% code to use for another item that probably would never show up.

I am 5.3 and 140 pounds. The size medium petite for straight pants fit perfectly, a little long but fabric tape does the trick. For bell bottoms which are looser in the leg and seem a little longer I got a medium petite short, and while it's fine barefoot (sandals). If I ordered these again I would get the same size as the straight leg and use the tape.
As far as the quality of the pants THEY ARE WONDERFUL! I wear them all day and not a wrinkle.
I have three pair. Thanks Betabrand.

I am 5'8 125 lbs(depending on the day) slim and tall. I ordered 2 pairs of the small long skinny leg classic dress/yoga pants in Navy and creme. The cream color pair was way to stretched out along the waist and didn't fit very well while the Navy was a good fit. The initial fit was not skin tight and had a little bit of loose areas along the leg. After washing the Navy pair I hung them to dry then stuck them in the dryer for a little bit to see if they could shrink a tad and fit better. After drying them, the length was still perfect for my tall figure and the fit is a little more snug which I like. I am exchanging the creme in hopes of getting a better fit. Overall I'm very satisfied with the fit and love the fabric. Will reorder.

I recently purchased about 5 articles from Beta Brand. The pant material is nice, however, I could not believe how thin the T-shirt material was, you could see through it.
Also, the website make you think that it is made in the USA, but my package came from China.

I just received the sassiest pants after waiting 3 months and so excited. They run a little big. The fabric is much thicker than expected but really cute. The problem is that they SMELL like very pungent petroleum. I washed them twice so far and can't get rid of the smell. I can smell them all the way down the hall when the are hanging to dry in the laundry room. I have never experienced anything like this. I emailed Betabrand's and had three different agents respond and had a new pair in a week. I can't really complain about that. I washed the original pair about 10 times trying to get the smell out and the have held up well. Look the same as just softer!

The Good; I love the pants, good quality, nice fit. I would order more BUT
The Bad: 1st order took over 8 weeks from order to delivery. But I loved them so much I thought OK, I'll give them another chance. Ordered another pair 3 October, said they would be delivered in October. I checked again today (nov 6) they are now on back order, no expected delivery date can be given. As much as I love the pants I will not be ordering again.

Horrible company and mediocre product. I paid for, but never received one item. Customer service was horrible. They told me they shipped it and it was the carrier's problem. Even though they took my money and I never received the merchandise, they refused to help me. Horrible, horrible, horrible customer service. The one piece I did receive was nothing like the pictures. I will never order from Betabrand again and strongly recommend that you don't either.

I ordered pants two months ago. One pair arrived a month later but the other pair was never shipped. I had to reach out to them and was just told that they are general delays. I finally cancelled the order since I doubted I was going to get the product. The worst part is that I get marketing emails almost daily when they cannot fulfill their orders.

For the pants that I did recieve, they were fine, but not worth the wait.

I use them for workouts, housework, every day use and work (I own a bakery). Everything about these pants screams must have! I now own 4 pairs and getting ready to order more. Thank you, Emily Baker for recommending these.

I received my pants and I actually liked them except for the additional 3.5 inches of length. I can sew but, doing that would have ruined the pants. So, I started the return process and I wanted to exchange them. Well it was going to cost me shipping. Then I would be charged an additional shipping for the fixed pair and if something was wrong out the shipping again.
I decided to contact the company... NO PHONE help at all, will refer you to the website.
I sent 3 emails and all I ever got were the generic responses. I never got my questions answered at all.
I have decided that it is obvious I am not important enough to this company. Therefore I will eat the shipping charges, return my pants and and never order from this company again.