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I placed an order almost two weeks ago, and it still has not shipped. I've sent two emails asking about the status of the order, and when they can expect it to ship, and crickets. I can only hope that I receive my order when I need it, which is a week and a half.
All of the reviews on their site were five stars. That should have been my first clue that they were sketchy. Live and learn. :(
Mary P.'s review of Betabrand earned 11 Very Helpful votes
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I have purchased many pairs of pants from BetaBrand. I love my denim jeans and decided to get...
Hi Mary! Thanks for reaching out! It sounds like you most likely ordered something still on pre-order or in the crowdfunding phase, which would explain the wait! If that were the case, there would be an estimated shipping month listed in your cart before you paid, as well as your order confirmation email! Whatever the case, our customer service team will gladly take care of you! You can reach them at (855) 694-8766 or info@betabrand.com.