Bellelily Reviews Summary
Bellelily has a rating of 1.9 stars from 922 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 1928th among Women's Clothing sites.
Everything is polyester and doesn't fit properly. Took forever to receive my items as well. They provide you with tracking but most of the time you cannot track it because the items are coming from China. DO NOT WASTE YOUR MONEY!
I order over 85.00 in bikini's. They were poor quality, didn't look like the photos, and fit horribly. I could even give them away to my daughter or daughter in law. Very disappointed but on a good note they are refunding me 25% of 4 of the 8 suits that I bought. They requested photos of the suits and I had already thrown away the other 4 suits. I'll be able to get a Starbucks coffee with my refund. Please do not waste your money or time. I'm sorry for the poor review, Bellelily!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
Was sent the wrong items, wrong sizes and never received some items.
They have NO CS number so you have to email them. Then, you never hear back from them!
Don't even bother with these CROOKS!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
I ordered a necklace and a women's dress size Large. Took forever to get the items and ended up getting a dress that was clearly two sizes smaller than the average Large. Instead of the necklace I got an infant sized bracelet with stars on it. No returns, no way to contact anyone. Basically money out the window.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
If I could give them less then a 1 I would horrible DO NOT buy from them they are a scam I ordered a shirt and I still have not got it it's been a month. Iv been tracking it and it has not changed where it's at. Told them I want my money back and they told me that they couldn't.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
Paid extra to track my shipment which was painless cause shipment hasn't still arrived after a month
I ordered a top 2 months ago and still nothing but they did email me once saying that it was on it'd way and if I don't receive it in 60 day's let them know. In the meantime I've been receiving email after email apparently from Canada post on the delivery status. I went into post office today and they confirmed that it was a fraud. Adding Canada post does not send out emails? The man pointed it out to me that the email sent is different from the way it looks. I'm pissed off cuz now I call to cancel my credit card and the man reads me out about 10 different transaction from Hong Kong to Alberta to Ontario. I had no idea until I asked him my availability on my card. He says u have 2 $ to spend. I put money on the card every few days plus some. I'm blown away and just got another email from Canada post at 2 am in the morning. I'm going to dig deep and find the 1 and only email that I got from Belleville I will post it on here. I live in Victoria bc canada. I do recall some of the email and it said it was coming from China and it takes a while for it to clear then the next day or two later I started getting the emails from Canada post but not real.
This is the worst site out there. I tried several times to email them and didn't receive emails back. The quality is disgusting, looks nothing like the picture. All of my dresses were short and see through almost. The quality was awful, the sizes are way off. I bought almost 300 dollars worth of things and there is only one decent dress. Looks nothing like picture at allllll. I wish I had read the reviews before. DO NOT BUY ANYTHING FROM THIS SITE.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
The only reason i gave one star is because you can't put ZERO. Its been 2 1/2 months and my order still hasn't shown up. I have asked for a refund 4 times, they just keep asking me to wait. Horrible customer service and you'll be lucky if you even get your order.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
I ordered a racerback dress and when it arrived- it might as well have had sleeves. It looked nothing like the picture or the product described. Really bad quality material and customer service did not take care of their issue even though I emailed and messaged them on their site multiple times with pictures. It was an obvious error on their end that the product was made wrong but nothing was fixed and no refund was made. Awful company
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
It took my order so long to get here. The product I received looks nothing like what I ordered. My order was a huge waste of money.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
I ordered 2 bathing suits, 2 sun dresses, 1 tank top, and 2 cover ups from this company. My order took forever to get here! When the stuff finally got here I was so disappointed! The quality of everything is absolutely HORRIBLE! One of the bathing suits looked like it was made by a 10 years old in first year of sewing class! Put it on and it fell apart! One of the dresses were sewn half was inside out! The tank I ordered in a small came and it fit my 210 lb husband! I will NEVER order again! Thank you for wasting my time and money!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
So I was SUPER skeptical to order after I read all of these reviews. I purchased about 10 items totaling approx. $150 -- and did opt for the expensive shipping with a tracking number. My items arrived in about 2 weeks, and they were all super cute and decent (not great) quality. For the price, can't beat it. However, it seems they are super inconsistent and perhaps I was just one of the lucky orders that had no issues.
Wish I had read these before I ordered $94 worth of junk. Nothing that has come so far has fit or been what I thought I ordered. Here is a sample of the email I got from them: "When you use the coupon code, you should pay more attention to the spelling." LOL! Not use to that sass from customer service. That's not a huge deal, but the quality of the fabric they sent me was just gross. Shiny, stretchy and not the pattern or size I ordered. Really disappointing and if anyone knows how to get my money back let me know! Gozon.com has the actual products shown on this site and fantastic customer service. Go there! A little more expensive but it's worth it to get what you want!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
This business is an absolute rip off! They do not send you the same clothing that is pictured on their website. Their customer service is awful. They would not return my emails and would not issue me a refund or provide a placement for damaged and wrong clothing. Avoid this company! I would give them zero stars if that was an option.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
I order a month ago only 1/2 of my order came in. Its June still my order is not here. The shirt I bought was riped and not the one on the website., This has to be the worse site I ever order from. On top of this one of shirts said delievied but never got it. File claim with USPS. They suck!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
Compré un traje de baño el 14 de abril y los recibí el 31 de mayo de muy buena calidad realmente los recomiendo.
Monitoriava mi paquete por medio de China post
I paid for faster shipping so I'd get my swimsuit before my vacation. The shipment boundary passes, I wait. Weeks go by, still no email to say it's on the way. I've been trying to request a refund and so far have had no reply. If only they were as quick to respond as they were to take money from my bank.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
This company will not fulfill your expectations. You will be disappointed. Still haven't seen my order and it's been a month even though it has supposedly shipped. Must be using someone swimming across the ocean.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
I ordered a bikini that I thought was cute, and it has been a month and STILL DON'T HAVE IT! Rip off, they will steal your money.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
From the business
All Free Shipping Cute Clothing at BelleLily.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily