Bellelily Reviews Summary
Bellelily has a rating of 1.9 stars from 922 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 1928th among Women's Clothing sites.
Cheap crap. Terrible fabric, awful sewing skills and irregular patterns/shape. Terrible customer service. Had to lodge a complaint with paypal when they just give the same response over and over when i contacted them for a refund. Absolutely appalling customer service to match an appalling product. Save your money and go straight to target.
My swim suit took about 3 weeks to arrive to my house, but for the price I was paying I was expecting that which is why I ordered it way in advance. I love my swim suit and I get lots of compliments. I just ordered another one Andrew paid a little extra on shipping so hopefully it doesn't take too long to arrive.
The 2 women's shirts I ordered came in about 20 days. Although they were the size I ordered, I think they are youth sizes. Customer service is a joke... I'm sure there isn't a customer service phone number because this company knows they provide cheap products & they don't want to deal with upset customers. I will NEVER shop with this online retailer again, & I will tell all my friends to stay away!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
I bought a swimsuit and it was perfect! The price and the quality extremely! I will buy again soon! I sent a email because I was waiting to take it and the team of the shop BelleLily answered to me in the same time! Thanks a lot! I have loved my swimsuit!
Well im glad I only spent 12 bucks on this sham. Dress I ordered came in after a month and it's not even like the picture. It's like a cheap pillow case. It's so thin I couldn't even wear it with a slip to make it decent. Sad sad sad.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
Hahaha it's seriously laughable at how bad this site is! The clothes took over 3 weeks to come (and I still don't have it all) and they are TERRIBLE! I don't think I could give them away for free... should have known by the cheap prices! SUCH A WASTE OF MONEY! DON"T DOOOOOOOOOOOOOOO IT!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
Fabric description is hit or miss "polyester" can mean soft and thick or plastic-feeling and thin like item *******. And the plastic adjuster on the strap was sewn on backwards. They offered a 10% discount in return. But the other 3 items I bought were ok, I haven't tried the swimsuits in the water yet, but they look sturdy. Everything arrived, thank goodness.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
Shirt I bought took nearly 33 days to get here. Size was completely wrong... I'm mean by 4 inches on bust and waist. Customer service is useless. Had to open a case to get refund by returning the item. The kicker is that even though the website says the do returns they dont. Even if measurements are off by more then an inch and I'd covered by their website, you have to pay to have it shipped back with tracking and it must be there with 14 days. Horrible all around. Serves me right for not reading that they're from stupid China
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
I read all of these terrible reviews after ordering 3 shirts from this website and was terrified. I sent them an email right away asking when my items would arrived, expecting to never receive shirts or a response. However, someone replied to me less than 48 hours later saying the items were on their way. Sure enough, 15 days after purchasing, the clothing arrived to my home. The shirts were correct, the colors were correct and the sizes were correct. I do feel as though the fit it a bit awkward but I ordered an inexpensive shirt for a river trip. I definitely got what I paid for!
I ordered, 4 clothing items.
Received only 3 items (an additional package was sent--label states, black dress--inside the package was a 'gold paper neck shape' thing... I thought it was a bonus gift, threw it away).
Company claims, they sent the the 4 items because they have record of 2 packages mailed out.
Scam... when you receive only 3 out of the 4 items.
No telephone number to contact and keep receiving the same message via generic email stating, we mailed out 2 packages.
Strongly recommend NOT using this venue as a place to online shop unless you want to send $$$ on clothing you will NEVER receive.
I as well received one of the pieces of clothing that looks/fits nothing like how it is photographed online in the photo. The ends of the sweater are tailored baggie, not fitted and the sweater was suppose to be slim fitting but it is baggy/loose fitting.
But again, they are unable to exchange anything for dissatisfied costumers.
I have reported this to Facebook as they advertise this company.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
I ordered some leggings from here. When I received them they were carelessly sewn together. They were uneven at the waist and legs with threads sticking out, holes on the back that were not sewn together. Thread sticking out on the legs and sloppy. The fabric was obviously a veeeerrry low quality fabric. NOTHING LIKE THE PICTURE. You definitely get what you pay for on the site. Fair warning do not order anything from here! I will never order anything from this site again. I could have seen a better pair myself.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
They are stealing other artists work and claiming it as their own. Do NOT buy from them. They are a dishonest company.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. All pictures are from our suppliers. Did you have place order from us? Is there any problem with your order? Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
The clothing are not what you see on the website. The clothing are extremely cheap and ugly looking. Beware, you will not get a refund nor a store credit. No one responds to your complaint. This company has stolen my $44 and I still have not received one of the clothes. I regret so much for just wasting my money.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
I went to order a few items but when it came time to put in my credit card info, I didn't see the usual lock symbol at the web address. So I began looking up reviews on the site and found a lot. Apparently it's not a good website, probably made by sweat workers in China. I deffinitly won't put my credit card info in now! And usually won't unless I see the lock symbol up top. Thank you everyone for your advise.
Dear Customer,
Thanks for your review.
We are sorry and sad to hear such reviews from you. With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
The clothes are uneven, material is not what the description says they are, no "care" tags to refer to for washing, runs way smaller in size, definately not high quality, and overall... very discouraged! I can't even wear them.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
The clothes is cheaply made, felt like a cheap old curtain. I ordered a extra large romper it didn't even fit a size medium,. Lesson learned. Should of read reviews.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
I ordered a bikini to wear during my vacation about seven weeks ago. Still hasn't arrived and customer care just tells me to wait. Now my vacation starts and I have no bikini.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
Yes the clothing runs small my daughter usually wears a small in shirts so she ordered a medium and all was well... She ordered a lot of tommy hilfiger and calvin klein tops and they were awesome... we always pay for shipping, I would advise you do so... Then you can track your items. Both of the orders we made were delivered in about a months time maybe a few days less... I thought the quality was fine. Some of the shirts had a nice thicker cotton material... They all looked just like the pictures... Very similar to ordering from Romwe...
Customer service sucks they won't refund or won't answer back money wasted I wouldn't recommend to no one
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
Horrible quality. The worst customer service I've ever experienced! Buyer beware. Fabric is cheap. Poorly constructed and sizing small enough for a child. Lesson learned! Customer service will continue to wear you out asking for more information and never resolve issue! Wish I had read the reviews before ordering.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily
From the business
All Free Shipping Cute Clothing at BelleLily.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily