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Bellelily

How would you rate Bellelily?
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Mississippi
1 review
0 helpful votes
Follow Kelli E.
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Customer Service is Awful
June 23, 2024

I ordered a few tops that were too small. 3 mos later, I'm still waiting for my refund to be approved. I've emailed them 3 times with no reply. I've never seen a company to where it's so hard to speak to a customer service representative.

Date of experience: June 23, 2024
South Carolina
1 review
2 helpful votes
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Amelia was the customer service agent. I advised her of a missing Unit in my address. The items were never delivered. I was told they'd send new items. I was told that it was all my fault, though as asked, I spent over 2 hours trying to change the shipping address to add my unit number. As the one being shipped to, you can't do that. I told them over and over to refund me. I said I was disputing the charge because I never received the merchandise. I didn't mind paying for initial shipping, but they never made it right nor tried to. Amelia is the most rude, most unhelpful, non-customer service agent. I have proof that I never received a thing, yet they called my credit card saying I had. It caused my credit score to go down. They did this intentionally.

+4
Date of experience: November 30, 2023
Pakistan
1 review
0 helpful votes
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Recent order was exactly what I was looking for. Amazing quality and well made. Customer service was super helpful in tracking order and answering any of my questions. The website has so many amazing clothes! In love with the clothes and will definitely continue to shop.

Date of experience: December 4, 2023
Pakistan
1 review
0 helpful votes
Follow Kaya D.
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I bought a dress from this site. I searched a long time before finding this brand on the internet and its designs caught my attention. Shipping was fast and the dress was well packed. The dress fit perfectly and I found it amazing. The fabric was top quality. I would recommend to anyone who wants a beautiful dress.

Date of experience: December 6, 2023
California
1 review
11 helpful votes
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Will 100% order again
February 1, 2021

Every item in my order (5 shirts + 2 bracelets) is amazing and is good quality, shipping was fast (order came 6 days after I ordered)! Unlike some other cheap fashion websites that i ordered from in the past (sizing is off, shirts were badly sewn), I am beyond satisfied! I wonder why so many reviews say they're bad, but trust me i really had a good experience :)

Date of experience: February 1, 2021
Washington
1 review
1 helpful vote
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I know there are a lot of bad reviews about this site. I can only speak from my own experience and have nothing bad to say about them. I've ordered about 3 times now and each time chose free shipping. It does take a while to ship (at LEAST 18 days) so if you're in a hurry you'll probably not like that. The quality honestly isn't any different from buying from Forever 21 or Old Navy. You get what you pay for and I've been happy with all 4 of my shirts. I'm a medium but I ordered large to be safe so go a size up if you like room in your clothes.

Date of experience: April 26, 2017
Nigeria
2 reviews
1 helpful vote
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Best discounts
March 2, 2019

This is the first ever store I ll experience true discount
All my product are well packed shipped on times arrived safely and very ok with them.
Also I appreciate your feedback staff they also did excellent service when I chat them always for updates

Date of experience: March 1, 2019
Nevada
1 review
1 helpful vote
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Because xl is huge, and misshapen, lucky I'm good at clothing alterations, hopefully I can fix. But material is not as valuable as the dollar they ask, not even discount stores quality, so buyer beware. If you are a small, I thing item might look like photo, if your shape is of that equal. Just saying.

Date of experience: April 2, 2021
New York
1 review
2 helpful votes
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Clothes are great
December 1, 2020

Clothes are exactly like in the photos on this site and stunning accessories. Would definitely order again, I really love on my order from Bellelily, incredible price, 30% discount for first orders and goods of exceptional quality that makes me very happy with Bellelily. Super fast delivery. I order 5 days earlier than eta provided by this company. Amazing! I have twice experienced with them.

Date of experience: December 1, 2020
Japan
1 review
1 helpful vote
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Wow that's a surprise visit for me
March 3, 2021

Wow that's a surprise visit for me. Their collection of superb budget friendly clothes are perfect fit for your pocket. They have fashionable accessories, T-shirt and many more. If I asked to give rating to them I would prefer 7-8 out of 10. Let's check it out their fashionable accessories again, as my first Order got in 7 days. Anyway thank you for the best product.

Date of experience: March 3, 2021
California
1 review
3 helpful votes
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Patiently waiting...
March 24, 2017

So i ordered an outfit on March 8, it shipped the 15. So far there's not really any concerns, but this is the longest i've ever had to wait for something to be delivered... and reading all the reviews hopefully everything goes smoothly.

Date of experience: March 23, 2017
Nevada
1 review
0 helpful votes
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I absolutely LOVE your clothing! First time shopping on your site. I am 5'0 smaller framed and well proportioned, except for that stubborn upper thigh area, so I try to 'hide' that flaw with either a swing dress, long shirt or an overlay which helps disguise that area when wearing tight fitting stretch jeans etc. Enjoyed my experience shopping with you!

Date of experience: March 22, 2022
Latvia
1 review
2 helpful votes
Follow Liene P.
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I have ordered 3 times so far with BelleLily and have no complaints. Whenever I e-mailed the customer service team, the response was always respectful and nice. I felt appreciated as a customer, which is very important. People who complain about sizes must have paid little attention to size chart. Worked perfectly for all my items.

Date of experience: May 25, 2017
Florida
2 reviews
0 helpful votes
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The dress shipped super fast and was exactly as described! The material used is very sturdy without being too stiff and has the perfect amount of stretch but still tucks everything in! I love this dress and literally wear it at least twice a week!

Date of experience: May 22, 2022
Hong Kong
2 reviews
0 helpful votes
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Love it
April 16, 2021

I recently ordered a bathing suit, and two matching set outfits for an event I had. I received compliments every time I wore my outfits. The quality is great! The prices are even better! You can never go wrong with ordering something from here. The shipping is fast considering it comes from China, and it's easy to track your package!

Date of experience: April 16, 2021
Pakistan
1 review
0 helpful votes
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The order arrived on time. I got a lot of compliments. I will definitely recommend this online store to my friends, especially if they need a nice dress.

Date of experience: December 6, 2023
Florida
1 review
2 helpful votes
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Awesome buy!
June 30, 2017

Yes the clothing runs small my daughter usually wears a small in shirts so she ordered a medium and all was well... She ordered a lot of tommy hilfiger and calvin klein tops and they were awesome... we always pay for shipping, I would advise you do so... Then you can track your items. Both of the orders we made were delivered in about a months time maybe a few days less... I thought the quality was fine. Some of the shirts had a nice thicker cotton material... They all looked just like the pictures... Very similar to ordering from Romwe...

Date of experience: June 30, 2017
Illinois
1 review
0 helpful votes
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I love this site.
July 14, 2021

This is the most amazing dress I've ever tried! This is fit in waist and is awesome! It fits well without the pinching sensation and it makes my body look great when working out. I also wear it during the day for activities like running errands and it works better than those tummy wraps that women are getting these days. When I take it off you can see the results from wearing it. You can also wear it under a form fitting dress or shirt to slim your waist line. I love it. 5 stars. Everyone should buy it.

Date of experience: July 14, 2021
Illinois
1 review
0 helpful votes
Follow Josephine A.
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I love shopping, I have only ever had to return one item to them before due to it being a bit small. I have ordered numerous items from them and I have never had any issues with the website. Delivery's and refunds have always been processed quickly as well and come from quite a distance away. Their clothes are such good quality for the price also and always fit amazingly. I have spent hundreds now and refuse to shop anywhere else. I love it shows previous buyers reviews under each item which helps you make a better decision on it before buying. I like that they do coupons and discounts every so often too. Love love love!

Date of experience: May 20, 2021
Illinois
1 review
2 helpful votes
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Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them.

Date of experience: March 7, 2022

Overview

Bellelily has a rating of 1.9 stars from 922 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 1936th among Women's Clothing sites.

service
162
value
155
shipping
160
returns
138
quality
149
+190