Bellelily

I love shopping, I have only ever had to return one item to them before due to it being a bit small. I have ordered numerous items from them and I have never had any issues with the website. Delivery's and refunds have always been processed quickly as well and come from quite a distance away. Their clothes are such good quality for the price also and always fit amazingly. I have spent hundreds now and refuse to shop anywhere else. I love it shows previous buyers reviews under each item which helps you make a better decision on it before buying. I like that they do coupons and discounts every so often too. Love love love!

Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them.

I ordered 4 different items just to see how their clothing was compared to the different reviews I have read. It took about a month to receive the first package but then I started getting them quickly. I am 5'7 about 160 pounds so I am not exactly small. I ordered all XL's and everything fit so nicely! One pair of cotton pants I ordered was a little more fitting than I usually wear but they were still adorable. I will definitely be ordering tons more from them!

The store is amazing. Everything lives up to expectations. The clothes, shipping, prices, custom service is Very good. Excellent store. We Will for sure buy more from here in the future! I can recommend visiting their site!

I recommend this retailer, the pajama set I got was exactly as described and high quality for a good price. Shipping does take a few days. It was presented well in Bellelily. Me branded thick zip bag and had a boutique tag attached. The pearl and heart applique are perfect and I love the grey leopard print! I would buy from this shop again!

I have tried contacting this company multiple times to get a return address and no response! Quality of clothing is awful! Got charged for cross cross open back tie doe heart mini dress, never received. The patriotic tie dye star tank was orange instead of red. All of the material smells like a weird oily plastic! Very thin weird material! A big scam! Where do you return the clothing?!?! Nobody answers/ returns your emails!

Received boots. Two sizes too big after using conversion chart. No response for returning. Address on package to return was not legit. It was an Express store in Rosemont, Illinois. The name on the package was Zhao Meng. Don't waste your time with this company. Scam!

I placed an order for 3 tops on December 5th, 2023. I never received these items, were charged for them and they have not replied to multiple contact requests. Aggravating!

Bellelily, Horrible company. Sizes are off AND send poorly sewn defective clothing. Waistline is sewn completely off (see photo-right ide of waist line doesn't even match the left side). Won't fully refund or exchange-excuse used is high shipping costs. They keep stringing you along with messages back that never resolve the problem. This company is out of China. Staying USA from now on!

Don't fall prey to all these cute clothes! They look nothing like the pictures & the quality is awful. Their return policy sounds very customer friendly but they refuse to guarantee a pair of shorts that are full of holes rather than frayed as their pictures show! Instead they offered a discount on my next purchase which won't be happening!

Ordered a very long thick purple sweater for Fall and received a waist length black lightweight black sweater that is for Spring/Summer. Completely different product and no inserts with packet on how to return. Email address provided in my confirmation email bounces back. Based on reviews (guess I missed them when ordering) I don't expect they will handle the return well. Scam as far as I am concerned.

I usually don't even leave reviews, but felt so unsatisfied and unhappy with my experience at Bellelily (an online clothing shop), that I decided to leave a poor review. First of all, the dress I received did not look like the one I ordered, and was poorly made. When I looked back at the website, it says you can only return the item if you get "approval" first from customer service. My first email didn't get a response. Then, upon my second try (mind you now it has been a few months since purchase), they told me I could get a refund once I leave a happy review about my product. I didn't want to lie on my review, and told them unfortunately I could not leave a positive review when I'm trying to return my product. I never received a response. This company is very shady, manipulative, unhelpful, and their products are not as demonstrated or quality items. I will never order from this website again, and would caution you against doing so also.

The clothing took two months to get here. Quarantine happened, so I get that. But then my items were all STAINED. One looked like it had dried blood spots on it, the others were covered in makeup like someone had wiped their lipstick off with it. I emailed them asking for a refund, and they told me don't bother sending them in because I would have to pay my own shipping and it would probably be more than what I got back. Then they said the best they can do is a 10% refund and that's it. I paid 58 dollars for everything, the merchandise was all ruined, and they would only give me 5 dollars refunded. Never order from them.

By far the worst online clothes order I've ever received. I ordered two shirts. Very cheap thin quality, your better off shopping at Walmart or even the thrift store. I will literally never wear either shirts. The sizes are also massive, runs very large. A size small is more like a large or xL. I tried to wash and shrink but since the material is very thin, it did not help.
Do not waste your money. The clothes look totally different than they do online. Definitely the cheapest of quality coming from China. The pictures online are very deceiving.

I purchased some dresses on the website. The quality is horrendous. Super cheaply made. The clothes don't look like the pictures online. The customer service is quick in email but they won't do full refunds - I was only offered a partial refund for my "disappointment". They clearly don't stand behind their products. Avoid buying from the company.

Sweater arrived and did not appear as advertised. The materials were different, the stitching was poor, and the pattern across the front seam did not match. Two requests for return authorization were refused, stating that my cost for shipping would be too expensive and without providing the address, which is suspected of being China. At this point, I am forwarding this to my credit card company to resolve.

I ordered a tank top with a sunflower graphic. I understood the unusually long shipping time (2 months) because of the global pandemic; however, when I received my order, the graphic was not centered on the shirt. I contacted customer service requesting to return the garment for a refund. After several emails, they refused to return it, suggested I give the shirt to a friend or family, only offered a 20% reimbursement, and suggested that I take it somewhere to have it fixed (you can't fix a screen-printed graphic). I strongly discourage ordering from this company!