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Beautiful Halo has a rating of 1.4 stars from 939 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beautiful Halo most frequently mention customer service, tracking number and credit card. Beautiful Halo ranks 1927th among Women's Clothing sites.
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I purchased a light from this company. It took 3 months to get here and although I emailed them several times not once did they help me. They gave me a tracking number that meant nothing. They finally gave me a UPS tracking # but I called UPS and they said they never received the package. People take my advice do not buy from them. Now I have to return it at my cost and hope for a refund.
We checked the size chart and got an XL even tho he takes a medium. WAY too small. They have refused a return or exchange. The fabric is really cheap feeling, as well. So disappointed. We do like the designs.
Ordered a light fitting - what arrived bears no resemblance to what was ordered (see photos). It is extremely poor quality.
Have asked the company to accept responsibility and refund me but they refuse.
Clearly this is a scam set up to take money and then say they have no obligation for representing products accurately.
Please avoid - you will not get a usable product and they will refuse to refund.
If the situation changes in future I will amend this review!
I learnt the hard way by not checking reviews. This company is no more than a bunch of crooked cowboys. Shoddy, poor quality products with absolutely no customer service. Zero refund policy. I had to eventually had to raise a dispute with PayPal.
I ordered a hoodie for my son, but it was a size too small and they would not allow an exchange. I would NEVER buy from this company again
I have ordered a toy from this company a few weeks ago, they haven't sent me any notification when my toy will be delivered and yet they already took the money out of my account. Will never order again. I have sent them 2 emails on status no response.
I recieved my lamp late. When I opened it to hang it looked like a truck ran it over!
After 15 emails back and forth, they will not send a new one
The worst retail experience we have ever had!
If I could give no stars I honestly would. Hands down the worst company I have ever dealt with. Sent me an oversize jumper that looks like it was made by someone with a blindfold on the quality is terrible. The sizing is not true to size at all. Please DO NOT BUY FROM THIS COMPANY FRAUDULENT FALSE ADVERTISING. Disgusting.
I was shopping online, searching for pants in different styles. That's, when I came across some pants on their landing page with such cool pictures. I wasn't sold yet. I was just browsing when an ad popped up saying give us your email, and you'll get 30% Off. I was like ok then I'll buy the pants here since I'm getting the discount. When the order went through, I notice that the deal didn't apply; the only option was email. They responded by saying the ad only applies to new items. And then they ask should they proceed with the order. I said no, I only purchase the item because of the discount. Then they replied again we sent the things anyway. When the close arrives, they looked like Halloween material; very cheap, and they looked nothing like the pictures, I told PayPal, and they went in their favor. I was so annoyed, so they offer me a $50 gift card, not even half of what I paid for the cheap pants. That company is a crook. Everything in the dark must come to light.
Charged me an inflated price because it was Halloween season, it came after Halloween, despite me ordering it weeks in advance. They kept trying to offer me $#*!ty little 5% refunds to keep it. So I got sick of talking to them and took the $75 hit and figured I'd write a bad review so other people don't get screwed. Turns out the product says 5 stars on their website and when you go to look further, it says no reviews and doesn't let you write one. Is that legal? Also, a garbage product with terrible measurements.
I bought jeans that looked really nice on their site. Fitted, warn looking, ripped, looked like silvers. Got them and it's laughable. Look nothing like them and horrible material and baggy. I emailed and they say it's just my photo and that the colour may not look exact and they are fine. They look nothing like what I ordered! Wish I would have read reviews before I ordered from them, learned my lesson. The photo of how ugly the ones sent don't do it justice, the material is awful and not like jeans!
The $160 i spent is to a scam for those 2 lamps. Bank of America " if you gave them your info, even if its a scam, you're out of luck".
Took 10 days for any tracking info. The tracking info website does not exist. Def a SCAM. Function to email chat dies not work, CS Chat refused to help.
I ordered pants in june and never received them. I didnt realize I ordered from the company and they havent processed my second order. Please save your money. These guys are scammers. " Buyer please beware." Stay far, faaaaaaaar away.
Total Chinese scam posing as multiple companies. You can tell by their horrible English grammer. Their $#*!s.
Worst experience buying anything ever. Will never even visit their site again. Sent the wrong sizes. Offered a whopping 20% refund for resolution.- The customer is always wrong as far as they are concerned. China = Crap!
Do NOT use this company!
I ordered a mens XXL t-shirt from them. The t-shirt that arrived would have fit a child only. They initially refused a refund saying there was nothing wrong with the item... Then after around many many emails they said they would refund minus original postage (WHICH I PAID!) And I had to send it tracked post at my own cost... Hence I wouldn't be receiving a refund, I would be out of pocket. When I asked for their complaints department they just repeatedly sent me the same email about returning at my own cost...
What a joke
So they took my money, 2 months passed, I tried contacting them during this time, but the only way to do this is via online chat with someone who only said "it will come " literally that's all they said, so when my clothes eventually arrived my medium sized mans shirt ‘barely fit my 8 year old daughter as was the same of my other clothes purchased and oh my god the quality of the material, the type of material they're not allowed to sell in shops it's sooo cheap so when I asked for a refund via an email address they take days responding to you, they refused.do not waste your money here because that really is all you will be doing
I bought lights from this website, which didn't come for 2 months despite the website claims 6-8 days. One of the lights had an issue. The customer rep said I can ship the item back to China if I want a refund. After many back and forth, they finally agreed to ship a replacement part on the broken light piece. Months later, nothing came, and Paypal dispute timeline has passed. Now I end up with broken lights that cannot be used... The company totally manipulate you into missing PayPal timeline. Whatever you choose to spend on this website, just be ready to treat it as a donation!
My packages came later than specified, but other than that everything was great. Even the customer service was great, they responded quickly and was able to tell me where my packages were located. The quality is great the only issue is the wait time, if you don't mind that then you should definitely buy from here.
The clothes and products are like the photos, i love everything that i ordered there, arrived just in time
Answer: Dont buy from them!
Answer: No!
Answer: I charged mine on my AMEX card as they will protect you, so the chargeback worked BUT now they are calling me daily, 3 months later, to return the dress. I have heard this is a nightmare as they want you to send it back to china at a huge posted cost. Can't win with HALO!