Bealls

I received a damaged monopoly game and they expected me to pay for shipping and handling. This is not good customer service.

Horrible customer service. I ordered a boys' bathing suit which arrived with the security tag (dye-releasing) still affixed. I contacted the company immediately, requesting that they send a replacement. We are leaving for vacation on Friday (which is why I ordered the bathing suit to arrive on time) but their terrible customer service rep informed me that all they could do was send an envelope for the return/exchange of the suit. She insisted that they could not send a replacement via priority mail. So we now have no bathing suit for my son since they are impossible to find this time of year in NJ. Never dealt with a company so unwilling to please. This was 100% their fault. Will never order from them again.

I've ordered quite a few pairs of shoes and clothing items from Bealls Florida in the last two years. Their prices are very competitive which is what first attracted me to their website. They frequently have sales and offer promotional discounts. Their shipping rates are reasonable.
The one thing that I have issue with is product description. I've had to return some things that "ran large" and when I spoke to customer service they were aware of this so it would have been nice to see it in the original description and I would have ordered a smaller size to begin with and not have had to pay additional shipping for returns and reorder.
Whenever I've had to contact customer service with questions or returns they have been very knowledgeable and courteous.
I will continue to order from Bealls.

Ordered a Mrs. Potato Head & received a Mr. - while that seems trivial to be concerned about, not what I ordered. Customer Service agent told me to 'take a deep breath' after she told me she had to charge me an additional $7.78 for what I actually ordered to begin with. I asked what for and she said 'we need a paper trail'. I opted to keep the Mr. But will NEVER order anything else from here again - too many other retailers can have my business and money instead.

I ordered a pair of sandals that never arrived. When I complained they only sent me a fraction of my money back. Terrible experience. Do not recommend.

We were falsely accused and charged for the number of items put in our bag while shopping in PCB. BAD!

The merchandise at your stores is very tacky and the clothes are very ugly. It appears that these stores are aimed at old people. Even the sales people are old. I will never shop there again. Your stores are no better than Goodwill stores!

I used to enjoy shopping bealls. But times have changed. Maybe over time it will be more like the old bealls.

Just received my first on line order, I'm beyond pleased. Everything fits perfectly which is rare for on line purchases! The quality of the clothing is beyond expectations, I'm very pleased with my order. I purchased 8 items, 1 skirt, 3 pairs capris and 4 tops the shipping was free and my entire order only came to 135 dollars. Bealls is my new on line go to!

This is the third time I have bought an article of clothing and/or a towel and it has the worst smell to it. After coming out of the dryer and it ended up stinking my whole load of clothes. I am over bills. I will not be buying any more clothes or towels. Or anything like that from you guys do something about whatever they're putting in these garments to preserve them. Once I get them home and take the tag off and wash them a million times I can't return it. What am I to do? You figure it out?

I ordered from Bealls eight days ago its still not here, I live 1,400 miles away? I had to hunt for the shipping info? What good reputable comany does that? There was no information giving about shipping it just a receipt I bought it. I definitely would never ever order from them ever again and if you were wise you wouldn't either they need to clean up there act and treat the customer as one sending you all the shipping info when you purchase something or lose valuable customers. Hopefully it will arrive before the end of summer!

Before Burkes became Bealls the women's plus size apparel was okay. When I visited Bealls in Rocky Mount, NC on 6/14/23 I could not believe the selection of clothing that was available. The blouses especially were hideous! Every piece was a print. Not sure who the buyers were targeting when choosing the Plus size women's clothing but they made poor choices. The customers that I have encountered while shopping in Burkes/Bealls don't represent that style of dress.

The merchandise is now poor quality and not attractive! What happened? I always enjoyed shopping there, but now it is really a waste of my time.

Ordered a purse and it arrived but not what I wanted. I paid half the price of what I paid for the purse to ship it back! MOST reputable companies will provide a return shipping label! So, I paid to ship it to me…. Not satisfied…. They won't provide a label to ship it back…. So, I paid more to ship it back!, do your research…. I didn't and learned the hard way!

No senior discount, not your customer anymore. Going to Ross and get my 10%. BYE! They said they made it better. DON'T Think so!

Their site kept my payment info but never let me check out and their customer service is non existent

I notice the prices going higher than department stores like Macys. There are a lot of less quality brands that we have to return due to rips.

I bought a pair of sneakers which l returned last year October. I have not received my money back in spite of several calls and emails. Each representative tells you something different. STOP BUYING FROM THEM, THERE ARE THIEVES PERIOD!

WARNING: DO NOT PURCHASE ANY ITEMS FROM BEALLS FLORIDA. I bought this beautiful bath set as a gift from Bealls Florida for a dear friend of mine, and I was so excited about surprising her with it. Instead, the package was delayed and arrived on December 27,2022 instead of the expected arrival date of December 24,2022. Then, it was delivered to the WRONG ADDRESS. Bealls Florida did not care. They refused to issue a refund. They refused to even respond to me. Bealls Florida, consider my payment as a donation. Happy New Year.

Worst experience I have ever had I destroyed card on August 15 after paying balance of $5,17 and today have received 2 calls saying I owe them late fees for August and Sept from some middle east person rude and not proper English.

Horrible that this company does not offer free returns, especially today when so many companies offer free shipping and returns. The cost of the return was basically the cost of the defective product. First and LAST TIME shopper!

This is honestly the first review I have ever left for a company online in the form of a complaint. I was in a Bealls store in North Carolina when I witness two females, walk out the door with a cart, absolutely full of merchandise, along with a black Jessica Simpson suitcase, which possibly would have had items inside as well. I very quickly informed the staff as the two women were putting items in their car as fast as I possibly could. No one seemed concerned at all. When I tried to call the customer service number to report this as well I have honestly never had anyone in customer service speak as rudely as the person I spoke with. She was not interested at all in what I had to say even after I told her that it was a matter of a large theft. I am an avid bills shopper in my local store and it's several of the stores and surrounding areas. I have never had an issue. I can count on one hand. The amount of times I've ever made a customer complaint I am not a." Karen." But it is extremely discouraging to work really hard and use that hard earned money to buy yourself and your family. Nice items only to see someone else walk away with more than I could ever afford to buy in one stop without paying a dime.

Very disappointing since they did all the changes after removing Outlet and adding Florida to their bigger stores. Use to find deals adding to the senior day not anymore. Thank god other stores as kept the senior day where we still have rebates!