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How would you rate Bealls?
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Florida
1 review
0 helpful votes
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Don't order on line
August 5, 2024

They let me order a product they don't have. It never shipped beyond the label making for Fedx. But they won't give me a refund.

Date of experience: August 5, 2024
New Jersey
1 review
0 helpful votes
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Had a lost package from Bealls called to report and had the nastiest customer service rep. She refused to help me.

Date of experience: July 10, 2023
Pennsylvania
1 review
0 helpful votes
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Comfy shoes!
June 17, 2021

Just received my 2nd pair of Asics from Bealls... couldn't be more thrilled with the product and timely delivery! (Almost) makes me excited to go to work and be on my feet for a long time!

Date of experience: June 17, 2021
Pennsylvania
3 reviews
10 helpful votes
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I have ordered from them many times, they are fast with delivery and have a great selection from clothes, shoes and home goods. I find things I like that I can't find in the north.

Date of experience: April 22, 2015
Florida
2 reviews
2 helpful votes
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Rude salespeople
May 12, 2017

We tried to exchange a pair of pants and Patricia in store #051 made us feel uncomfortable in the exchange. She doesn't deserve to work in this store, otherwise we love to shop at Bealls.

Date of experience: May 12, 2017
Virginia
1 review
1 helpful vote
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Shopped in Bealls for years. Got talked into their CC. Send bill to wrong address, won't remove late

Date of experience: July 22, 2023
New York
1 review
1 helpful vote
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Delivery of a products
February 24, 2021

I received a damaged monopoly game and they expected me to pay for shipping and handling. This is not good customer service.

Date of experience: February 24, 2021
Florida
3 reviews
1 helpful vote
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They are greedy company. I hope they go out of business. They discontinued all of their in store and online coupons and bealls bucks and blamed it Covid. It is bs. It all about profit. If they were hurting how did open up NEW chain home centrix. Which is total garbage. It is worst than bealls outlet. I cancelled their high interest credit card and I refuse to ever shop their stores ever again. I was dedicated full time Florida resident and shopper for many years. I will give my money to dillards, target and Walmart or any other store before I give them a penny of my hard earned money. They do not even have so called sales anymore STAY AWAY. They rarely run any sales. They jacked up price and put 30-40% off a $65 per of men shorts. They now give 10% off on Tuesday fabulous 50 bs. It used to 15% and more if you coast to coast member Let's put them out of business once and for all for taking all their customers for granted. GREED is ugly Coporate employee or store employees did not get a pay cut because of Covid. Of course not Instead they bite the hand that feed. Them WHAT A IDIOTIC move on their part. I drive by at least 4 or 5 of the stores on daily basis going to work and their all parking lots are empty. Hopefully the customers smarted up.

Date of experience: May 4, 2021
Tennessee
1 review
3 helpful votes
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Waste of Time
March 8, 2017

I placed my order on Feb 28th and I received an email on March 8th to inform me that my order was cancelled. I called them and they told me it was due to low inventory. When I asked why was I able to even place my order I never got an answer.
DO NOT WASTE YOUR TIME WITH THEM.

Date of experience: March 8, 2017
Florida
1 review
2 helpful votes
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I recently purchased a suede book bag purse at the store located at 2738 W Hillsborough Ave, Tampa, FL *******. Less than 3 days later, the zipper broke, unable to be fixed. I was so disappointed because I loved the bag so much. I, of course, didn't save any of the tags as I had no intention of my new bag breaking. I presented to the store to exchange the bag for the same one and the Spanish woman at the front, I believe she was the manager, refused to look up my card, account, or receipt. She wouldn't give me store credit or a non defective bag. She was rude and told the woman who was helping me that she could not give me anything. I was really appalled at this type of customer service working in sales myself for over 20 years. What's the point of having a Bealls account and point system that tracks my purchases if my proof of those purchases cannot be easily accessed? I was so upset by the horrible customer service that I left both the defective bag and the replacement. I liked the bag so much I would have paid for a new one anyways if the woman wasn't so rude. Why would a customer keep the sku number and tag for a bag that was never meant to be returned? Very disappointed in the company and don't plan on returning to the store.

Date of experience: July 29, 2022
Florida
1 review
2 helpful votes
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Prices have sky rocketed
November 16, 2021

I used to enjoy shopping bealls. But times have changed. Maybe over time it will be more like the old bealls.

Date of experience: November 16, 2021
Florida
1 review
0 helpful votes
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Bealls and comenity bank
December 24, 2022

I made a purchase at Bealls department store in july 2022 for $82.33. I paid the bill through my online bill pay with synovus bank. Synovus cut the check and mailed the payment on july 26,2022. Comenity bank claims they didn't receive the payment until August 2,2022 which resulted in a $29 late payment. I contacted comenity protesting such a large late fee and questioned whether they actually received it late. I received to satisfaction I reluctantly paid the late fee which was processed by synovus and mailed august 23rd, 2022. This time comenity claims to have received the check september 6,2022 resulting in another late fee of $29. I contacted comenity in writing and questioned why the delay in their processing the check from synovus. They responded with the attached letter on october 25,2022. In the meantime they continue to charge late fees upon late fees. See attached printout. This is exactly why the CFPB is established for. This is not a matter of a consumer refusing or being able to pay a debt. It is a theft by an institution against a consumer.

Date of experience: December 24, 2022
Florida
1 review
0 helpful votes
Follow Stacy S.
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I notice the prices going higher than department stores like Macys. There are a lot of less quality brands that we have to return due to rips.

Date of experience: May 22, 2022
Georgia
4 reviews
0 helpful votes
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BOYCOTT BEALLS NOW!
November 2, 2023

Personally I loved Bealls like my Mother before, me, but not anymore because of the injustice...they are playing judge, jury and executioner with people's lives who have already paid their debt to society! Even those who have withheld adjudication for insignificant charges, or other non-violent crimes. People go through the court process, complete their sentences and pay their dues. Bealls hires them, puts them to work, lets invest themselves in their jobs and two weeks later --hands them a letter firing them for vague arbitrary reasons because we live in a right to work state. Either do the background check up front ** just BE HONEST ** do not hire anyone before you do your due diligence if you only want to hire the pure and pristine people. STILL I do not wish to spend my hard earned money at a place that thinks it's too good for good people who made a bad choice. I choose people over things every time...so Bealls can keep their things because we can get those anywhere and preferably someplace they treat people like they are of value! ADDITIONALLY Beall's hiring tactics of "interview today -start tomorrow'" also mean that at any given time you are most likely paying more because they are not willing to do their due their due diligence and complete background BEFORE putting someone to in the store meaning career criminals have every opportunity to rob US blind as ultimately WE PAY the higher prices for Beall's capitalist greed. So they throw away decent folk who made a mistake versus letting wolves into the henhouse all day everyday and blame it on customer theft when its the very people they invited into their backroom, into their registers and into our pockets! STOP BEALLS NOW! BOYCOTT BEALLS IN PERSON AND ONLINE!

Date of experience: November 2, 2023
Florida
3 reviews
6 helpful votes
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Great deals
January 6, 2018

We find lots of deals for quality items and with a family to clothe it is affordable with trendy items for a ages

Date of experience: January 4, 2018
Florida
1 review
1 helpful vote
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Bujare.
June 8, 2018

What great customer service she gave us Great Men selection of Outdoor Clothing always shop here great coupons and discounts

Date of experience: June 8, 2018

Overview

Bealls has a rating of 1.5 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bealls most frequently mention and customer service. Bealls ranks 89th among Discount Clothing sites.

service
22
value
18
shipping
14
returns
14
quality
18