BaubleBar

This company is probably the worst store online or otherwise that I've purchased from! Ordered a blanket for a Christmas gift, paid extra for guaranteed delivery by the 23rd. Didn't come, no correspondence from them. You can't call them so I emailed and no response, it's been a week. They took their money the day the order was placed, $109! My only option is to dispute the charge with my bank. Do not order anything from them! Absolute scam!

To everyone,

Be warned that this website is a scam. I ordered a necklace in March and still have not received it (over 2 months late). I have reached out multiple times over email and left several voicemails to have them call me back and they are ignoring everything. I cannot emphasize enough to stay away from this company. There customer service is nonexistent and their promises and follow through mean even less. I'm writing this review in hopes of someone from the company actually reaches out.

I had a concern with a piece of jewelry and sent an email to bauble bars team not expecting a response but within the first 10 minutes Abby from the customer care team responded and was very helpful. I will continue to buy from this company

Terrible customer service! I placed an order and it took three weeks to receive a partial order! Did not receive updates or tracking information! They ended up cancelling a portion of my order only after I asked for a refund! Do NOT listen to online influencers!

Wow all these negative reviews cant be wrong! I ordered a pair from baublebar recently and I was so surprised at how much the quality was so cheap for the amount i paid $35! I was so disappointed it looked like something from Forever 21... if you want to pay $35 and get ripped off go to baublebar. Returns arent free for me as I ordered from Canada so it wasnt worth paying the shipping back when i already paid shipping to Canada as well. I went on glassdoor to check out the reviews on the company after i received my cheap earrings and out of the 77 employee reviews only 5 were positive too! They also talk about the cheap quality and admit the bright pictures and packaging is what makes the sale but not the quality! Save your money and dont buy! This company will be the next nasty gal or gilt...

I bought 6 different rings, both the round Alice Zirconia ring and the mini Arcadia stacking rings. Every single ring lost the stones within hours of wearing them. Customer service was fantastic and immediately sent out new rings, however this happened even with the replacements. Really pretty, inexpensive rings, however just not worth it.

Adorable jewelry. Ordered a necklace and a pair of earrings. I realized it had not been shipped out a couple days after I ordered so I contacted them and they responded immediately and apologized due to the delay of holidays and shipped it first class so I received it first away. Packaging they send it in is beyond cute and the little details really make a difference. Jewelry was in great quality and as pictured. You get what you pay for and more.

They canceled my order due to their own technical error. I am extremely disappointed they offered me 20% off my next order which is not even close to enough. I'm going to Mickey's Christmas and wouldn't get these in time now. They were rude and did nothing to help me with the cancellation and getting me my order. I will never place an order with them again and reading other reviews really solidifies that.

I purchased a ring using a Black Friday 30% off coupon on a sale item that was listed as unreturnable so I knew it was a gamble -- THEN I read all the horrible reviews of the site and was convinced I had made a horrible mistake...!
I was pleasantly surprised though when my order was shipped almost instantly and arrived in TWO days?! [I did not pay for expedited shipping] and the ring fits great and I love it.
Please know that this is a cheaply made item with fake [cubic zirconia] gems and I am not expecting it to last to be handed down as an heirloom to future generations, lol. But it's just the little bit of gaudy bling I was looking for to cheer up the place, and I keep admiring my twinkling finger.
The ring was listed on their site as originally 48 bucks on sale for 18; with the coupon it was 12.60, and my cc had a code for an additional 30% rebate - so in my case it was worth the cost, to me.

I ordered a bracelet last year. Took forever but I expected that. I felt something was wrong with the bracelet and emailed. No help. Contacted through Instagram and they said to email. The emails never go through! Here a year later and can't wear the bracelet still. Cute bracelet but flimsy and keeps sliding and falling off. Would nor order from here.

The best customer service and experience I've ever had! Tiffany handled my issue quick and seamlessly! Great customer service is rare and greatly appreciated as a consumer!