BEWARE of asking for a REPLACEMENT to an ONLINE ORDER, as they claim that they're NOT LIABLE for the missing and damage items in the delivered package they sent to your house!
Keep up the good works don't do military discount at bathbody works outlet store in kenosha Wisconsin why
Please tell me why my package was packed like this? Broken items, this was extremely disappointing and unprofessional!
Seriously... their stuff can be expensive, but theres usually a sale going on (like all the time)... and their fragrances are to DIE FOR! <3 <3 <3
I stop in about twice a year and stock up. I love their products, especially the spa items. The staff is helpful.
Get on their email list
You will always know about their deals
My new favourite soap is the red wine Merlot
I can spend hours in the store and I always end up buying something even if i dont need it. Great sales!
Bath & Body Works is a cool place to shop. I love things that make my body and home smell delicious. I'm hooked and shop there at least once a week.
Great products, but high prices. Decent promotions help with prices, especially if you shop Victorias Secret, also
I picked up some bath gel last year at Bath & Body Works while on vacation. Those stores smell wonderful, and the bath gel was perfect!
Hi,
Each year I notice I can't redeem birthday coupons while "anything" is on sale. At the very least, I find a very tiny window. Frustrating.
I usually go there with a coupon. Sometimes they don't have what I want. Then I have to find something that will work just as well.
I really don't like their stuff, it all has a same feel but overpowering sent. I really wish they place some quality behind their service.
So nice, so gentle, so amazing! That's all what I can say about the products which I bought here. They make my bath evenings cool!
So I place an order for Christmas/Thanksgiving. I get an email saying confirmed and 2 days later I get an email that I have been given a credit on my order. Through countless phone calls to a service that kept cutting me off and dropping the phone, I finally get c/s who is having a hard time figuring out why it was returned and credited without my notice. I have now spent 30 minutes trying to figure this out and I WISH I would have just driven to the store cause I would not have been aggravated and it would have taken less time.
Come to find out that it was damaged before delivery so the package was shipped back and returned WITHOUT my knowledge. Now the c/s doesnt know how to get my order re-shipped to me. They are trying to tell me I need to go back and re-order everything i order then call them back in order to get the special price on the soap which is why I originally purchased it again------oh and now I am being told I can re-order the entire purchase by giving her all the information again Oh great now my call has been dropped and now I have to call back ----It seems Bath and Body works is still working from home because the phones either drop or echo back I am on my 5th call to them now Maybe they need to get back to work in an office and they might have a more efficient phone system
This has been the worst online order I have experienced I will NEVER EVER order from Bath and Body Works again They offered nothing for the hassle and also then when i had to re-order 3 of my items were now sold out.
AHHHH! Should of just went into the store
Overview
Bath & Body Works has a rating of 2.2 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 9th among Perfume sites.
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- Reynoldsburg, OH, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members