The best quality products and awesome quality service is w by I keep going back to bath and body works!
Beautiful layout of store but generic smelling perfumes. Soy candles were the nicest additions to the companies line of products.
Have been shopping from them for years. Online and instore. No complaints what so ever. Just keep on doing what you are doing!
You love good smells well here is the best for this the lotion body spray body wash candles wow so much to choose from you are going to fall in love
Always an easy shopping experience and I like shopping here for all of my holiday needs every year and my children enjoy it too
Their sales on the three wick candles are awesome. I stick up every time they are 1/2 off! Love, love their hand soaps also.
My wife has been using bath and body works products since 3 years and she has not shifted to any brand since ever than.
Love most of their products, but when ordering online and having things shipped they are absolutely the WORST! I placed a rather large order on the 4th of July which ended up getting lost as they use FEDEX as a shipper. FedEx is also the worst! I called online customer service and they happily re-ordered what I had purchased (with revisions as things I ordered were now out of stock) and said it would get shipped overnight. This was on July 21st. I called again on July 25th as I hadn't received a tracking number they said it could take up to 5 business days to get the tracking number, it eventually came on the evening of the 25th.
It's now August 2nd and it only shows that there was a shipping label created on the 25th with a tracking number but NOTHING has been updated. THERE IS NOTHING TO TRACK! I will NEVER again place an online order with this company, I mean what are the odds that they can't get it together enough to be able to deliver the same order 2 different times? The whole situation is beyond frustrating, I called and asked for a refund as I am done!
I bought lots of products for the company. Love The special offers they do. Would highly recommend this company,
Easy, fast and will priced. The products feels and smells great! I really love their candles and air fresheners.
Products are always awesome, retired items can always be found online, and fast neat packaging. I am always satisfied
I love romantic, relaxing scents, beautiful colors, good prices, the best to give a Christmas, I love this place.
Love it and the fact it is always right and i am never disappointed with them they are an amazing store and site
Great Company and great customer service. Always friendly and lots of smell good stuff. Fill... Fill... I don't have 100 characters to submit.
I went into the store looking for a scent the lady was very helpful and friendly, I came back and week later and bought more stuff for my house
I think their prices are too high, and to me, I think their products smell the same. I can rarely tell the difference unless it is a strong scent.
SO THEY DECIDED TO DISCONTINUE MY FAVORITE PERFUME. YES, THERE ARE OTHERS BUT NO ONE CAN COMPARE TO HER. IT WAS NAMED AFTER MY FAVORITE FLOWER. YOU CAN'T COMPARE TO THAT. IT WAS DAHLIA.
Every bath and body works I've gone into they've always had such great employees! Always helpful and kind!
When there are sales, they do them right! You load-up on hand soaps when you can! Excellent products.
Overview
Bath & Body Works has a rating of 2.2 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 9th among Perfume sites.
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- Reynoldsburg, OH, United States
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- Suspicious reviews are flagged by our algorithms, moderators, and community members