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Bath & Body Works

How would you rate Bath & Body Works?
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Australia
6 reviews
7 helpful votes
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What a treat!
June 5, 2017

Beautiful essential oils and lots of pampering products for any deserving women and family.
Love my bath oils!

Date of experience: June 4, 2017
Montana
2 reviews
2 helpful votes
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Always Happy
May 18, 2017

They never go wrong with good product. I love the variety in all of it, especially the way they all smell together!

Date of experience: May 18, 2017
Florida
6 reviews
2 helpful votes
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Love the sales!
August 20, 2017

Always a good experience for me. Wait until they have a big sale and then stock up. Great scents and great prices.

Date of experience: August 20, 2017
Nevada
4 reviews
1 helpful vote
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Great Value
August 3, 2017

I have been buying products from Bath & Body for over a decade. What can I say except that I have always been very happy.

Date of experience: August 3, 2017
California
2 reviews
2 helpful votes
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Great store
August 2, 2017

I actually go into the store, I don't shop online usually. Products are what I want and they last a long time. There products are a good value

Date of experience: August 2, 2017
North Carolina
5 reviews
10 helpful votes
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Overpriced
March 18, 2018

These products are overpriced and their company fails at providing information as to their gluten, latex and other allergy containing products.

Date of experience: March 18, 2018
California
2 reviews
8 helpful votes
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Love them
September 18, 2017

They never disappoint! Great product and prices no matter when I go. I can never go into a mall without stopping.

Date of experience: September 18, 2017
Ukraine
3 reviews
3 helpful votes
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Love the store
November 27, 2017

I wish I could buy everything! You literally want it all! The smell is awesome. The customer service is amazing too!

Date of experience: November 27, 2017
Utah
69 reviews
100 helpful votes
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Their ok
December 19, 2019

I have been there a few time and they are just not my thing. They do have a large selection priced low and high.

Date of experience: December 18, 2019
Texas
5 reviews
3 helpful votes
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Beautiful scents!
June 1, 2015

I love the store and the website. They always provide coupons either when you visit the store or shop online.

Date of experience: June 1, 2015
Tennessee
6 reviews
6 helpful votes
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Fragrance and Lotions
April 13, 2017

Favorite store love all the different lotion soap for man and woman soap for both candles they have the best product and love there plugging oils

Date of experience: April 13, 2017
Illinois
3 reviews
18 helpful votes
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My wife shops there routinely. Excellent store, good selection, good prices, good sales. I would recommend.

Date of experience: June 6, 2017
Massachusetts
3 reviews
0 helpful votes
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Household
August 1, 2017

I love the products, the options and also the coupons I get in the mail to help save some money with times as they are

Date of experience: August 1, 2017
New York
2 reviews
0 helpful votes
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Bath and body products
September 10, 2017

I love this when I can't get to store. Retired fragrances able to buy online. Would definitely buy again.

Date of experience: September 8, 2017
New York
2 reviews
0 helpful votes
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Great shopping experience. Staff is very helpful and I always found what I was Looking for. Great Christmas shopping.

Date of experience: September 16, 2017
Georgia
1 review
0 helpful votes
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Bad customer service
December 7, 2021

Horrible customer service! Would honestly not recommend! Customer service representatives are not knowledgeable on how to best help customers.

Date of experience: December 7, 2021
DO
1 review
0 helpful votes
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That is the worst company that I have ever purchased from. The order never arrived, and they refused to refund the order.

Date of experience: December 16, 2022
North Carolina
2 reviews
8 helpful votes
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Discontinued
June 6, 2017

I looked on site for stuff I loved but was dc'd from store. I found it and price was right. Good site

Date of experience: June 6, 2017
Florida
2 reviews
2 helpful votes
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Nice products
September 18, 2017

They usually have quality products. They offer different discounts at different times. Staff is nice.

Date of experience: September 18, 2017
California
4 reviews
0 helpful votes
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Good products
October 16, 2017

Employee are so nice help you so nice the smell excellent
A lot of changes proud of the product variety of choices and also the candles smell good

Date of experience: October 16, 2017

Overview

Bath & Body Works has a rating of 2.2 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 9th among Perfume sites.

service
193
value
180
shipping
157
returns
126
quality
160
+88