I love the candles... I love the people and the atmosphere
Worst online shopping experience ever with Bath & Body Works.
I've placed the same order FOUR TIMES, and they've cancelled it every single time—with no proper explanation, no apology, and no solution. Just a generic cancellation notice after making me wait. This is beyond frustrating and completely unprofessional. I expected better from such a big brand. If you can't fulfill orders, why even list them on your site? And where is the customer support when we need answers? I used to love Bath & Body Works, but after this experience, I'm seriously reconsidering. Do better.
They have watered down all their scents. Most are almost the same scent, none of them last more than thirty minutes. The prices are ridiculous,no one should be paying full price for anything from them. Wallflowers are useless now, they smell for a day or two at most. And now they are shrinking the bottle sizes and charging the same price. This company greed has gotten out of hand. Shop elsewhere people
Overview
Bath & Body Works has a rating of 2.2 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 9th among Perfume sites.
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- Reynoldsburg, OH, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members