BaseballSavings

If I could leave a negative 5 stars I would. They're a complete SCAM. A month ago my son order a baseball bat with his bday money for up coming tryouts that was on the 11th of Jan and it's now the 19th. They sent me two posters addressed to two different ppl in a baseball bat box that was addressed to us. It took over a month to get a refund and hrs on the phone dealing with this so called company. They offered to make it right and gave us a 15% discount. They took the money off my card again and said they didn't recieve the payment and to call my bank to dispute. Save yourself the headache and DO NOT order from this scam of a company!

When you spend over $400 for a baseball bat you expect to get what you paid for. We were told that the bat will be delivered in 2 business days and unfortunately this company uses FedEx it is now 3 days and counting for delivery. I asked their cs team about it being late, and there was no sense of care or concern, like it was usual and common business for them.
I would suggest giving your money to any other company that cares about their customers.

Purchased a bat for $350 and received an empty box. Box was intact and no signs of tampering. They didn't send the bat. Still waiting for solution? Completely ripped me off!

Placed an order for 13 helmets and they mis shipped 1 of them the incorrect size. They did almost nothing to resolve the issue in a timely manner and made me jump through multiple hoops in order to get the the correct item shipped to me. I was also lied to by multiple CS agents on the phone about them placing the replacement order with next day air shipping discovering days later they still hadn't actually placed the order at all. THen when the order was placed for the correct item to be mailed she only offered 2 day shipping because their cost on NDA was too much. What a joke will not be doing business with them ever again!

Ordered new catchers gear for daughter description sizes 14-15 I get gear in today shin guards are 16" when it says specifically over the shin guards 14-15 customer service was 0 help when I tried to let them know how misleading the photos are and was told I should of looked at more descriptions… what more do I need beside at picture with the sizing of the specific equipment? Never will order here again.

I ordered a set of catcher's equipment on October 1,2023. On October 6,2023 I received the wrong equipment. Called customer service and was told that as soon as they received the item back, they would released the correct one via FedEx and by the next day. Today is Ocrober 17 and I am yet to receive the item. I was to use this equipment during tournaments in Florida and Arizona. When I sent the erroneously sent item, they received it in 2-3 days.

I placed an order on Sunday night for a pair of New Balance. I didn't read the reviews until after I placed the order. I have to say I was a little concerned. I sent an email inquiring about my order on Wednesday. About an hour later I received a reply and l received my product today, Friday. Great service, speedy delivery, and quality product. I was so impressed I took advantage of the clearance specials and placed another order.

I ordered catchers gear for my daughter. Ordered a youth size, they send adult size. I called customer support and told me, that I am out of luck. Processed a return. Will not refund the 30 dollars in expedited shipping I paid to get the wrong product. Only money I am receiving back is the cost of the gear itself. No tax and no shipping charges. RUDES CUSTOMER SERVICE I HAVE EVER DEALT WITH. I will find somewhere else to order through. I will never again use this website. They aren't even worth the 1 star I had to give them.

I ordered Sunday 1/29/23 and paid for expedited shipping. Per their website it should have shipped Monday. On Wednesday I had to contact them and they supposedly overnighted the package. It's now almost Sunday 2/5/23 and no package. Fed ex has no idea when it will get to me, they can't seem to locate it.
This company has the worst luck with fed ex as all these reviews say the same thing, though it seems very shady. They now want to wait 5 days to either refund or send another item. You don't have the money to refund or send now and then provide a return label or contact fed ex and re route package? You've stolen $100 from me essentially.

We bought a bunch of baseball stuff as the prices seem to attractive, but to our disappointment the quality of the materials was very poor. For example: the rain jacket "Wire2Wire Mens Performance Long Sleeve Cage Jacket SKU: I*******" just ripped on the second day of use. Also, the other items we purchased were low quality. Avoid!

Ordered a bat that was showing as in-stock on their site. After 2.5 weeks I find out the item is back ordered (I had to call them to figure this out). Additionally, they debited my credit card on 3 SEPARATE OCCASIONS! I got charged 3 times for a product they can't deliver! Beyond a hassle going back and forth with their piss poor customer service only to be informed that the money I shouldn't have been charged in the first place won't be refunded for 5 business days. To date I still don't have a refund and am considering requesting dispute with credit card. Joke of a company.

If you call you'll find that they are very nice people, but their free shipping is as slow as it gets. Just to get free shipping, you have to spend over $99, so this is very frustrating.

Don't buy from this company. Order goes through, FedEx confirmation comes through, and then... nothing. Contact customer service and they'll give you the run around, "Oh, well, hmmm, that's so weird." but it's always the same. They sneak in a "Fuel Surcharge" in your order and if by chance you get a refund they'll do a little here, a little there hoping that you're too stupid to do the math and get ALL your money back. I've ordered twice from them after giving them the benefit of the doubt the first time and it's déjà vu all over again with the second package. This time I'm just going straight to AMEX to contest the purchase.

I honestly think the rest of you people are full of $#*!. I ordered a pair of cleats on Saturday and they were shipped Monday on time. They'll be here by tomorrow (Thursday) which I don't think is all that bad. I will review more when I get my product but the customer service rep I spoke with was polite and answered all questions, maybe instead of being a giant $#*! on the phone with someone you don't know you should try some manners and you'd get farther... Good site, will probably order again.

PS to the guy who ordered catchers equpiment, you get what you pay for, you probably ordered some bull$#*! brand like Wilson or Allstar...

Do not buy from this website unless you can wait for a Very Very Very Looooong time. I'm not talking weeks but months.

I purchased $400 worth of items on 21 June and they have changed the delivery date 3 times, with the latest one being 25 August; but it will most likely get pushed out again.

They refused to send the item in different lots because of shipping cost and cannot give you any certainty they will honour the new delivery date.

The customer service representatives just adhere to the script, so do not expect them to provide any valuable information other than "We apologize for the inconvenience, but your item is now on order with the manufacturer"

A serious business would give you a realistic delivery time before you complete your purchase. Initially, (when the first delay email came through), I thought I could wait 2 weeks, then I thought I could wait another 2 weeks (after receiving the second delay email), but the 25th of August (the "new delivery date") will make it 9 weeks and that is if they do send the items on that day.

Ridiculous.

If I could give Baseball Savings 0 stars I would. They place orders for items they do not even have in stock. And to cancel an order is a process in itself. Every rep I spoke with from Tues- Friday said my order would be on the truck the same day only for it to not even be in stock at the warehouse. Horrible service. Stay away. Order someplace else.

Ordered mizuno cleats.
Paid for expedite shipping.
Arrived perfect condition the next day. Great fast

Do not order from this company unless you have months to wait for your items. Costumer service is horrible. They state they ship your order give you a tracking number and a date, but it never arrives. I called the company to address the issue and they are no help. They have to file a claim with the shipping company and it takes anywhere from 7 to 10 business days. They will not cancel and refund. It's such a joke!

Customer service is TERRIBLE! They lost my first order and KNOWING I had to have the items immediately made me PAY AGAIN to have the items shipped AGAIN! They said I can file a claim with fedex on the first shipment and possibly get my money back! Unfortunately the pants are out of stock everywhere else or I would have never paid again! DO NOT use this company it's a joke! I should have read all the other horrible reviews and never bought from there in the first place! DO NOT SHOP HERE!

First, they sensored this review on their site, which speaks volumes! No issue with the shoes, but delayed delivery was a deal-breaker. Tried to send for a refund and they wanted to charge me for shipping, which wouldn't have been an issue if they delivered in a timely fashion. Paid $2 extra to have FedEx pick up at my home, but they never came because BS doesn't arrange it like many of their competitors. Was told that i would have to get FedEx to come! Strike 3 - you're out!

Ordered some cleats, took them 3 days to process and ship the order which is not great but not horrible. However, they use the lowest cost Fedex shipping possible which resulted in my order moving around Kansas for almost 2 weeks... After 1 full week, my package was still in Junction City KS which is a couple hours drive from the original starting point. Next time I'll use Amazon or Baseball Express.

Ordered a bat 4 days before my son turns 10 years old and they told me I would have it in 2 days. Then get an email that the $400-500 bats is backordered do I want to order another model. SO I order another brand but will it still be here by saturday "OH yes sir you will have it friday ok lets did this. Did not show up when I email they say it will arrive in a few days typically after they reach out to Fed ex. Nothing still Ordered on 8/22 now its 9/2 I call and they tell me I can order another bat and pay for it if I really want it that bad and when they find the other one then they will refund me. So noe this bat if I want it will cost me $1000. I ask to speak with a manager and "Oh sorry sir she is too busy to speak with you" Really? Come on my son (10 years old) are you sure you didnt get scammed dad? Well after the other reviews Im not so sure

This is my second purchase from Baseball Savings. The first time, the bat bag arrived late. This time, the wood bat arrived defective--a diamond-shaped piece was cut out of the bat's handle. Very strange. I was told a new one would be expedited to me and arrive 2 days later (on Friday). It didn't arrive. I called again and was told the order was on hold and she "released it" for Monday delivery. Come Monday, the status of the order still cites "not shipped". I called to speak to a manager and was told to leave a message and she would call me back; they never called me back. This is a horrible company fully of liars who make empty promises, but they're really good about taking your money. Go elsewhere to buy your products. Shame on me for giving them a second chance! Don't make the same mistake I did.