BaseballSavings

Ordered a baseball helmet and paid additional money to have it shipped 2 days or less. Took 5 days to arrive - when I called customer service I was told that I missed the cut off time the day I ordered and therefore it shipped out a day later - then I was advised that they do not deliver on weekends either. My whole point for paying extra was cause we had a tournament to play in with a new team and wanted a matching helmet. I was also told that upon checking out that the shipping policy is available there for review (which it is not)(you need to go back into the main page on website to search for). Long story short is that there are PLENTY of good quality companies who honor their business practices and who do the right thing. THIS IS NOT ONE OF THEM... All I can do is to warn others that this company could care less. I'd look elsewhere...

Yes, I am sure all of you that have posted here have serious reservations about this company and would advise not to order. I do not dispute any of your claims nor would I try to dispute your claims. All I can post is regarding my positive experience with this company. I placed an order with this company because the price was the best I could find. Shipping & timing was okay. I recieved a tracking number and the product arrived as expected. However, I had a problem with the order and I called customer service to resolve. They corrected the issue not only to my satisfaction but well above the level that I would have expected. Therefore, I will probably order from this site again. ~Satisfied Customer

Just do yourself a favor and use Amazon. Baseball savings is cheaper, but not worth it in the long run. I was baited by a customer service chat member who offered free 2-5 day shipping. Well it has been 3 days since I placed the order and it hasn't shipped yet. Contacted them today who stated that I opted out of ground shipping( a lie) and it won't be shipped for 8 days. They stated that I couldn't cancel since the order was already at the warehouse. How hard could it be for them to call the warehouse and cancel it. So now if I want to return it, once it's shipped, I have to pay to have it sent back. Save yourself the trouble, pay the extra money and use Amazon.

I never write reviews but this time I felt it was the right thing to do based on the negative reviews I read. I emailed baseball savings on Thursday the 20th of May asking if they ship to Canada as they are an American based company. They replied the next day stating they do and if I had any other questions don't hesitate. On the 21st I decided to make an order of 2 pairs of cleats. Well today is Monday May 25th and my order has arrived. These are legit and definitely met and exceeded my expectations! From kansas to Canada in these difficult times I'm very impressed way to go baseball savings!

This company is a total joke. They charged my card twice. Once for the order $150.81 and then a security deposit they called it for $202 so my card was charged total of over $350 got a $150 order I canceled the order and still have not got my money back

I worked with Stacy over the phone and she was the best customer service person I have dealt with. If you need anything I would definitely call and see if you can talk with Stacy. I love baseball savings and all their equiptment.

Due to COVID, team fittings were cancelled and we had to guess sizes... the pants my daughter got were unwearable. She loves the Champro pants but we had none in grey. I placed my order on a Wednesday night, and paid for overnight shipping. The cost of the pants was so reasonable that even with overnight shipping the two pair averaged out to about what I usually pay for them. I read some of the reviews and got a little nervous so I called Thursday morning to see what the status was to see if I should have Plan B in the making... the person I spoke with was so nice and helpful and said my package would go out that day. And today it showed up on my doorstep. So thank you Baseball Savings for saving the day for our Tournament this weekend!

Customer service is TERRIBLE! They lost my first order and KNOWING I had to have the items immediately made me PAY AGAIN to have the items shipped AGAIN! They said I can file a claim with fedex on the first shipment and possibly get my money back! Unfortunately the pants are out of stock everywhere else or I would have never paid again! DO NOT use this company it's a joke! I should have read all the other horrible reviews and never bought from there in the first place! DO NOT SHOP HERE!

This website vendor has the practice of charging your card BEFORE they know if they have items in stock and can fulfill your order. It then takes as long as five days to get your money back. HIGHLY UNETHICAL! Do not use!

This company is full of liars. I placed an order which was never received and they kept trying to give me the run around. It took them close to a month to give mea refund and every single representative I spoke with lied on my face. A few days ago they had the audacity to send me an email asking to review items. I obviously went ahead and wrote my review, my honest review where I stated what I went through, a day later I received a second email saying my review cannot be posted but is being looked at by their staff, something along those lines. Basically they will only post a positive review. I never used profanity or insulted anyone, just said they are all liars. I guess no one likes to hear the truth… Please stay away from this people, do not order from them. I have proof of everything I am saying here. Just beware! Also, one of the item was never going to be shipped until I called them to find out why it appeared as in processed after almost a week of placing the order, they had to go into the warehouse themselves and manually move on with the order because it was left forgotten. I spoke with at least 5 people in this place and none of them know what they are doing. I was told 2x over the phone that I will receive my refund and never happened. They kept blaming fedex… I had to get my bank involved and finally got my refund when I also told them I will get a lawyer involved. Please do not order from them.