BaseballSavings

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REVIEW:
Terrible interaction with this company.
Ordered an in-stock bat. Never given any info on delivery date. Called the next week about delivery and told bat was out of stock and will be at least one month or more before they can send. Season will be close to over. Terrible communication. Shifty website on available stock. Will not use again.

THIS COMPANY IS SO MESSED UP. I WOULD NOT EVERY USE.

They claim they'll exchange the product if it doesn't fit then after your kid tries it on to find out that it doesn't fit they make it impossible to exchange. They'll claim it was used (even Though you it wasn't) after telling you to buy a new set immediately rather than waiting for the return to be processed properly. Then you're stuck with 2. Then don't bother calling them, It's an even worse experience, you'll get nowhere. Stay away from this company at all cost. You're better off spending a little more, even for the same product elsewhere.

Try order two times, two times order cancelled after couple of days because no product able but they took the money anyway, I have to wait couple of business days to get my money back, no recommend it.

Stay away, stay far away. Do yourself a favor and purchase your gear from a local dealer. This company is terrible. Purchased Easton catcher's equipment that fell apart in less than a month; they would not send a RA number; they would not replace. They wanted me to pay to send it back to them; they, in turn, would send it back to the manufacturer with no guarantee when I would ever see my stuff again. The customer service is poor at best.

Extremely shady company. I usually ALWAYS check reviews on a website I've never ordered from but didn't do it this one time and I paid for it. Showed a Demarini bat in stock, so I ordered it. After 2 weeks of no tracking number, I called them. This is verbatim what the customer service rep said, "Its packaged up and waiting for FedEx to pick up, which will be today" 4 days later and STILL no tracking number, I called back only for them to tell me it's not in stock and I'd have to wait a few more weeks at least... NOPE. Give me my money back! (which took another week) I feel like they show things in stock when they really are not just so people will go ahead with their order and just hope they will not call and cancel the order. All along taking months to get the stuff in. Spend the extra $10-20 and order from $#*!s that actually have stuff and they honor military discounts!

Order pants that where on back order I was told they would not run my credit card until the pants where ready to ship. Of course they ran my card that put a pending charge for that amount. When they went to actually run my card my bank declined it because it was already pending. I called baseball savings to inform them and in the meantime they sell the pants that I ordered to someone else! Mind you I needed these pants ASAP since my son is going to Cooperstown in 2 weeks! What customer service! Never doing business again and I will make sure none of the other teams in our league never do either!

Do not order from this company unless you have months to wait for your items. Costumer service is horrible. They state they ship your order give you a tracking number and a date, but it never arrives. I called the company to address the issue and they are no help. They have to file a claim with the shipping company and it takes anywhere from 7 to 10 business days. They will not cancel and refund. It's such a joke!

First, they sensored this review on their site, which speaks volumes! No issue with the shoes, but delayed delivery was a deal-breaker. Tried to send for a refund and they wanted to charge me for shipping, which wouldn't have been an issue if they delivered in a timely fashion. Paid $2 extra to have FedEx pick up at my home, but they never came because BS doesn't arrange it like many of their competitors. Was told that i would have to get FedEx to come! Strike 3 - you're out!

Whatever you do, never ever ever ever ever order from this company. I ordered a glove from them 6 weeks ago, heard nothing back from them, finally contacted them a couple of times, when they finally got back to me, they cancelled my order, which is fine with me, however they charged my credit card. Fun! Oh yeah, and getting that charge removed from my card? Yeah I'm still trying to get that done. Every time I have contacted them I just get ignored, so I'm pretty sure that this is a credit fraud company. If it was possible to give this company negative stars, I really would. Just a total nightmare. Avoid at all costs.

They seem to take a long time to get an order shipped out. I expect an in stock order to ship the next business day. OK sometimes maybe the next day, but just generating a tracking number but not getting it to the carrier in time to go out is unacceptable. Two business days later it need to be on a truck headed to its destination, not dropped of at 10 at night so it hopefully goes out the next day. Im not too happy with these guys

If I could give zero stars I would. I placed an order that said would be shipped in 2-4 days 7 days ago. I was sent an email that stated it had shipped and would arrive 4 days later. When I looked at the tracking it stated it was in Kansas... same location as the warehouse. It has been in Kansas for the last 6 days. I called and explained I needed these items, the rep placed me on hold to talk to management. She returned and said they would overnight me my order because we are headed out of town. I never received a tracking number so I called and was told the order is still in process. This is all after calling the day before and waiting 40 min to be helped. We leave tomorrow and I still don't have what was ordered 7 days ago. THEY MAY HAVE GOOD PRICES BUY THEY ARE A JOKE! So very disappointed with their customer service as I was just told by David it's not our fault it's FedEx. Really? Don't tell your customers that you will have something overnighted and not follow through.