Babe Cosmetics

I would like to thank Babebox for their understanding during this difficult time. Covid has limited some of are extras. Babebox has been nice enough to offer a lit e box at a lower price for my request. I am in Canada paying high interest rates and delivery fees too pricey to maintain a mthly box. With the lite box and reduced fee I get the best of both worlds. Thank you Babebox for you understanding and for fulfilling my wishes as to still receive some great products. Love Babebox!

I am giving 3to Focallure for now because I have not received my first Babebox yet so it is hard for me to have an opinion about the products. I like the fact that animals are not used to test them though. The only thing that got me worried at the beginning is that it took a long time for me to get the email confirming that my package was sent out to me. I started thinking that I was never going to get my Babebox nor my money. The email restored my faith. My review should change for the better once I get my Babebox!

I honestly loved a lipstick I bought from here, but their new subscription service Babebox and their sub par cancellation policy is driving me up the walls. I've had to pay for 3 boxes now because I stupidly gave them my debit card details and they won't answer my emails or keep pushing back on their cancellation policy advertising a free box but you cant cancel until after 2nd paid for (which I was okay to do until I got my first box and it was all cheap stuff you can get on aliexpress), then when I tried to cancel after paid for box 2 they advised me their other policy not able to cancel after 20th of month, and now they won't respond to my emails. Would give 0 stars if I could.

I've been buying lots of boxes from different companies and by far you ate the worst, excessive charge, excessive shipping and the products? There's two pens in there that i don't know how to even use. No instructions, in 2 boxes duplicate products, and costumer service not even helpful.
They told they're not duplicate they're "similar" bull they're the same products.
They send chinese mask, Chinese products are not good at all, we are paying for 5-6 full size good products not cheap sftuff. In two boxes I received they got me 2 pre makeup essence, 2 eyeliners, 2 pens i think they are UV nail polish and 2 chinese masks? And the difference between the two boxes were just two products.

I initially wanted to order a babebox, but for some reason the cart wouldn't let me advance so I thought "clever... lure them with a free box, but you gotta buy something to get it." I was ok with that because the babebox sounded good. Well it turns out, my babebox didn't get ordered and by the time I received a response to my email about cancelling my order, it was already shipped. Couldn't return it, so I got stuck paying 9.95 for an eyeshadow I could have gotten at Walmart for $3 or $4. The emailing response did offer to give me a nice discount on the babebox subscription if I chose to still order it, so I hope the contents are worth it. If not, I will just cancel after the second box (first box is only free if you get the second box, so it's really like 50% off the first two)

They trick you into spending more money. They word things in ways that can be easily misunderstood and have horrible customer service. I bought the free box and only had to pay shipping. But it turned out I also signed up for a second month that cost $30. I asked to cancel it and they said I couldn't, but they would give me a discount on the second box. So I said okay to the discount. Weeks later, I still didn't get anything so I asked about a shipping update and they said I'm not getting a second box. The $25 I spent was to cover the first box which was supposed to be free. And I'm positive they told me I'd still be getting a second box because I even got an order confirmation. The products also weren't nearly as good as the website claims them to be!

The BabeBox is a straight up ripoff. The items they charge nearly $30 for, can be bought on Ali Express, which is a cheap Chinese wholesale site, for a dollar or 2. The Focallure name is even on some of the products sold on Ali Express. I got sucked in by the "pay shipping only" box and the items were junk. I kept 1 brush and a face mask. I tossed the mascara, highlighter and lip gloss. Today, I received my final Babebox and it included 3 eyeshadow brushes, 1 highlighter and 2 lip pencils. On Ali Express, the grand total of the items I could find (4 of them) came to a brand total of $4.22. I paid over $27. I cancelled this SCAM subscription. I gave 2 stars because I did keep a brush and a facemask. Everything else, I threw away.

Absolute awful customer service. Garbage product. Misleading advertising so they can rob people and they admit to it. Eventually cut all ties of communication and refuse information.

Got 2 charges and 0 boxes. Customer support is the worst in the market. Complete scam, do not order!

I have been fighting to get what was promised to me for over 4 months. I received a broken palette and was told I couldn't get a replacement because they were gone, I accepted a replacement product worth the same amount, it never came. I was then ignored for weeks. I then was promised babecoins I never received, then was again ignored for weeks. I finally received the babecoins but needed to pay shipping on my replacements. I was again ignored for weeks. Then I was told we will send you the stuff and to verify my information, then nothing. This started in August 2020 and it is now November 2020. These people just lie to throw you off. Please don't give them your money you will regret it. I was also told I didn't ever contact them but I have every email with every conversation we had.