Babe Cosmetics

My daughter fell for their free box with just a $6.95 shipping charge. Problem is she used my debit card without my authorization and I have spent a month trying to get this lousy company to refund my money. They thanked me for holding in one of the emails like I was speaking with them on the phone. But of course they have no phone number because they don't want to speak to anyone, they just want to continue taking money from your account. Fortunately I check my bank account about once a week and when the $34.95 charge didn't match up with my records I called the bank to inquire where the charge came from. They had been notified immediately after the $6.95 fee was on my bank statement the previous month to stop billing this unauthorized charge to my account. The second charge appeared on my bank statement long before they ever shipped a second box of makeup. That is if you would even consider the crap they send makeup. It's a pile of garbage. Nothing I've ever heard of before and certainly nothing I would consider putting on my skin. Bottom line after 10 e-mails back and forth I told them where to stick their box and called the bank, disputed the charge, change my debit card number, and when the 2nd Box arrived in my mailbox I wrote REFUSED Return to Sender and dropped it back in the mailbox at the post office because I'm not paying to ship it back to them. Do yourself a favor and don't ever get involved with this company. They send email after email stalling just to charge for another month. They also sent me a form that was multiple pages to request a cancellation which I in turn responded I'm not filling out a form for something I never ordered as I have stated numerous times the subscription was not authorized by the person whose bank account is being used. And don't bother reporting them to the Better Business Bureau they already have an F rating. RUN AS FAST AS POSSIBLE FROM THIS NITEMARE COMPANY!

After getting my free box I rwad alot of bad reviews about babe box honestly though I was pretty happy I accidently signed up twice because I was sent an email saying I needed to finish suvscribing etc I contacted them they took the extra charge offcright away. I got a mascara a lip color an eye pallette and a lil mermaid fin brush the only thing I didn't like was the lip color just not for me but I loved the mascara the brush is mych better than ones Ive gotten from ipsy even fit fab fun the brush is full and works awesome I use it daily since getting it And the eye colir is great too I hear they are goingvto start using outside oroducts so will see whst I get this next box coming but it really wasn't terrible as others said I dreaded getting my box after reading things yeah so they want u to biy the 2nd box big deal but they aren't hard to contact at least in my experience.

To all the people talking about "terms and conditions", saying "read the fine print before you purchase". Listen, this company is a scam because they DON'T let you change your mind and CANCEL ALL ORDERS even BEFORE THEY HAVE SHIPPED. They said my FIRST $1 box won't be shipped out from them for another WEEK from now and they STILL WON'T CANCEL MY ORDER AND REFUND IT. I don't want their crappy box of makeup totaling 5 dollars. The makeup they fill the box with, has been CONFIRMED to be from AMAZON and ALIEXPRESS & it's also been confirmed that it is EXTREMELY CHEAP. Just go read Hello Subscription's review. Their makeup is also NOT paraben free. The quality is cheap so the ingredients are cheap & bad for you. They also delete negative comments on Facebook AND Instagram. There were over 40 negative comments on Instagram from unsatisfied customers and people that have paid for 3 boxes and never recieved them even months later (yes, that is a common problem people have) and guess what? Babebox deleted almost every comment. They even block people. I have screenshots. They also scam by forcing you into a longer subscription by not getting back to you. Multiple people have said their number does not work, it takes forever to get an email back, so you may be stuck with a subscription you don't want anymore because they aren't getting back to you about canceling... oh, and the ONLY way you can cancel is by EMAIL.

Got the free box, and asked kindly to cancel my subscription as I wasn't impressed with the products and the "high end make up pallette" that came in my box came with shades broken. Which I let them know about and they did nothing about. It took them 1 week and a half to reply to my email about the subscription cancellation just for them to tell me that I couldn't cancel because I had to get another month. Which I was like at this point whatever. It's just $29 (beware $29 for cheap products). Anyways once the $29 was charged I emailed them again just for them to send me THE SAME EXACT MESSAGE THEY SENT ME THE FIRST TIME. I told them that I had already been charged for the second Box and that it was preparing to ship, and they took another week to respond just to try to convince me to stay subscribed. It wasn't until I got extremely upset told them I was on the verge of cancelling the my card if they wouldn't cancel my subscription and that I would never recommend this so called "beauty box" to anyone again. Their customer service sucks, they're products are cheap, and lastly I got my second box today and guess what? ANOTHER ITEM CAME DAMAGED and managed to spill out. So if you want to deal with $#*!ty customer service and damaged unprotected products then by all means be my guess. But this box is in no way worth $29 for the hassle I went through to cancel my subscription and the items I recieved.

If I could give less than 1 star I would... My review isn't about the products themselves. This is about my experience with this company. I got my free box back at the beginning of April. When I received the box I wasn't pleased to begin with so I promptly logged into the site and cancelled my subscription, The website also said to avoid being charged for a second month when you've only received your free box make sure to cancel before the 20th of the month prior and send an email to their "babebox" sub email to ensure I wouldn't be charged for the following month. Which I did I cancelled on April 15th. 5 days prior to the date the website recommended. May first rolls around and I don't get charged or received another box, Perfect, since that is what I wanted to happen, after that I thought everything was done and cancelled and taken care of. WRONG! Now June 1st rolls around and they charged me for their subscription box! 29$ plus about 7 for shipping (so much for the whole free shipping thing.) After noticing the charge which i definitely did not authorize or approve I attempted to log in to my account and figure out what happened. I used the same log in info as I did when I cancelled the first time however this time the log in page kept telling me there was no such account. I tried multiple times and even did a "password recovery" and the site said that there is no email associated with them so I cannot do a password recovery. So i go to the main page and create a new account under the same email and password that i just received my "Order confirmation" from You'd think receiving an order confirmation to that email that when I created the account with that email that it would show my "orders" but it didn't it showed nothing, and when I went under "manage subscription" it also showed nothing. So now I've been scammed into another month of this box 2 months after cancelling, and I am without any way to cancel, I have submitted multiple messages through the "contact us" button on the site and have not received any reply. I am incredibly furious with this company and the shady way they do business. They better hope someone contacts me!

This make-up "subscription" service is perfect for you if you LOOOVE throwing money away because that is exactly what you will be doing. What kind of make-up subscription service does not allow you to fill out an intro survey about your skin type, tone or condition, or even asks you what kind of make-up items you are interested in receiving? It's not like the subscription cost $10, you are spending $35 each month (subscription plus shipping)!

I canceled after signing up for the sample box because I realized there was no way for me to tell them about my skin tone or type so I could receive items that would work for me; I hadn't even received the sample box yet. They charged me $35.95 after canceling and sent me a subscription box (it's in the fine print that signing up for sample box means you agree to receive the first month's box). The subscription box felt like the sample box to me, but I can't be sure. I threw the sample box out.

See images for the items I received in the subscription box NOT the sample box. They even give you a price breakdown for each item and I searched the internet for the actual prices of each item:

Almay Pure Blends Eyeshadow $10 - Retail prices $1 - $5.50 at Sam's Beauty, Walmart, BuyMeBeauty and Walgreens etc.

Vincent Longo Perfect Shine Lip Lacquer $15 - NOT in the box. What I received was a "Focallure Lip Pencil/Liner" and prices vary online but Ebay had it for $1.88 and it's available on from Alibaba.

Aesthetica Beauty Sponge $13 - Retail prices $3.97 (Amazon);$8.74 (Walmart)

Aesthetica Strobe Highlighting Kit $40 - Retail price $25 (Amazon)

O. Two O Eyelash Nourishing Essence $7 - $2.89 Aliexpress; $2.25 (Alibaba)

You are pretty much paying for bulk make-up purchased on Alibaba or Aliexpress. This company is scamming as many consumers as they can before word spreads and they go under. They might get away with it because none of us will sue them since it will cost too much to sue. You're better off taking your $35 and going to Walmart or Riteaid.