Babe Cosmetics

Didn't like this subscription box at all. It isn't individually personalized and needs to be. The same makeup or products dont work for everyone.

It is always risky ordering from a non-Canadian company while living in Canada but I truly cannot complain. I ordered 9 shades of the Matte Waterproof Liquid Lip Colour - to be split amongst friends- and they arrived as promised and are all amazing! Customer service was on the ball and easy to get ahold of. Legit does not come off. Unlike other long-wear lipsticks, this one does not fade out to the edges over time. Although some colour does come off if you eat salad with dressing or french fries (oily food) for example, even with the amount that comes off it still leaves your lips looking good, without an awkward fade. I have put these colors through several tests and they passed all of them! I assure you that Focallure's product does not have any smell, doesn't feel heavy, surprisingly keeps its moisture, is just one application and that's it... sometimes I forget I even have it on! The price cannot be beat at $13CAD/tube and a typical order would even qualify for free international shipping. Plus they have promotions to save more. Amazing! I only have two cons to report...

ONE CON would be that some of the colours can be grainy - with friction can ball-up a bit... although it still looks good somehow. It seems this can happen if a very thick layer was initially applied.

SECOND CON would be that the colour swatches online do not truly reflect the real colour. I can accept the different variables that would affect how a digital swatch would look compared to reality. However some of them are so ridiculously off and it's kind of confusing. Specifically the Chestnut and the Cocquilicot (bright red) colours. Either way the color looks good, just I was surprised with how different it was from the color swatch. Rule of thumb: the real life color is slightly darker.

Otherwise I cannot complain. The product is exactly as described and customer service was on point.

I signed up for a free trial box and all I had to pay was $6.95 shipping. The first box showed that it had shipped but I never received it! After contacting them a few times they determined that it was lost. They shipped another box out to me. I was less than thrilled with the contents of the box! My Ipsy box is way better and only costs $10 and I do NOT have to pay shipping! I tried to cancel my subscription but was told that I was required to get at least one full price box before I could cancel the subscription. (The paperwork where I signed up for the FREE box did NOT specify this!) So needless to say they continually tried to Bill my PayPal account, and I tried to make sure that there was never enough money for them to be able to bill me, since they REFUSED to CANCEL my account! They offered percentages off to try another box, and eventually they won! I had enough money in my PayPal account and they charged me $35.95 for another Beauty Box! I'm STILL TRYING TO GET my subscription CANCELED!
NOT IMPRESSED with the PRODUCTS in the box or the CUSTOMER SERVICE! Both are SAD!