Autotrader.com

95 % of the contacts was fraud attempts. We got more serious contacts on Craigslist and even Facebook Market... Completely waste of money. I even contacted them 2-3 times telling that they could take all my email and I was happy to give them the fraud attempts phone numbers... No answers at all yet!

I try to use this autotrader.com a very largest online car selling website for getting best car for me. This website is providing easy tool to find every car that we likes. So this is very helpful to buying a car. So if anyone looking online site to buy a car they can make use of this service.

When I bought my jeep from someone online I was charged $200 for an escrow fee. They issued me a temporary plate and then took almost 2 months to send me the title and registration in the mail. If I just had the guy give me the title, I could have had it done within two days, instead of driving around with cardboard taped to my car as a temporary license plate. As far as I remeber, they told me my paperwork would be shipped to my door within a week. DO NOT BUY through their platform--pay cash or do something else if you dont want your time and money wasted--$200 to wait two months to get a license plate on the car--crazy!

Paul Jeffers recently sold me my BMW 1 series and his care and attention to getting every last little detail in order was priceless. If only everyone paid the same unique customer satisfaction as Paul did getting a new car would be a breeze. Strongly advise people to go and see Paul Jeffers at Motor Range and he will go the full mile and then some to find you exactly what you need. A sterling performance Paul thanks for everything.
Lisa Haworth

I listed my car on Autotrader an didn't get one single legitimate response. Instead I got dozens of scammers all saying the same thing.
" I am out of state and will send my mover to pick up the car and pay by cashiers check.".
Autotrader says they screen responses... I don't think so.
Don't waste $50.

I have recently purchased Toyota Urban Cruiser from R. C. Woods. I have received great service from the start to an end, The vehicle was as described, low mileage, good condition, great value. Most importantly, the company demonstrates excellent customer service by being helpful, professional, honest providing a spotless service!

I recommend this company to everyone!

The car was listed briefly a couple of days but had to remove it as I ultimately never won the car auction (back in January).

Upon contacting support, they refused to issue a refund, or even change the car advert to the vehicle I actually own.

In essence, I made a card payment of £50, and they provided absolutely nothing, just keeping the money! They couldn't care less about customer service during lockdown either, completely opportunistic behaviour.

Laughable and atrocious policy - I'm simply shocked a company of this size would seek to retain money in such a deceitful and dirty manner. Have filed a complaint with the Ombudsman.

I listed my used car on AutoTrader and upgraded the package to their promote listing options at a hefty cost. Three days later, the car still hadn't shown up on their website and I'd sold it through Facebook Marketplace at no cost. I emailed customer service about it and they replied that I need to call during their limited business hours, which I will do. This site is really for auto dealers, not individuals, so don't waste your money. The site promotes the dealership listings only.

Horrible website! I get internal error pages when I search in my zipcode for BMWs. Increasing search radius... good luck! I havent figured it out after 10 mins, getting 3 internal error pages instead. Even their survey to improve the website, an annoying pop up, does not function, I clicked on text me, site went back to the initial search page. Highly frustrating. Result? I move on because I cant find your car that you paid to advertise..

I had to write this. Purchased vehicles in both US & CDN on websites but never been on a website as bad as this one, here are my complaints:
1. Setting parameters will only work once and will reset to defaults when you press "back to search results"
2. Very very slow downloading vehicles of interest because it's downloading all the advertising slots it sells to car dealers who think people will read them.
3. After setting search parameters, it found 25 vechicles, but after 45 minutes, I could only view 2 vechicles. That's right, only 2 and I have the fastest internet speed money can buy! But, I had to give up after 2 vehicles because it would take 24 hours to review 25 cars.
There is a reason why we all rate this site so terrible... IT SUCKS!

I love the site for buying and for advice, but as a private seller, it was a waste of money. I listed my 2006 Accord with a competitive price (mid 4 figures), and yet in 1 month of listing I got exactly 1 message, and the prospective buyer never responded. All the people who were interested in the car, and ultimately its buyer, came from Craigslist.

The dumbest and most offensive thing is that the site - which is all about paying a fair sum to list your ad - doesn't support LINE FEEDS. (That is the Enter/Return key.) Yup that's right, you pay good money to have your detailed ad turned into a jumble that makes you look disorganized and crude.

BTW this review is essentially identical to my cars.com review - because they proved to be identical. Same price to post, same exact near-zero traffic, and same problem with line feeds. At least cars.com includes a Carfax report.