I listed my used car on AutoTrader and upgraded the package to their promote listing options at a hefty cost. Three days later, the car still hadn't shown up on their website and I'd sold it through Facebook Marketplace at no cost. I emailed customer service about it and they replied that I need to call during their limited business hours, which I will do. This site is really for auto dealers, not individuals, so don't waste your money. The site promotes the dealership listings only.