Auto Parts Warehouse

I ordered a radiator for my Suburban about 2 years ago and about two weeks ago I noticed it was leaking so I called customer service and after verifying some previous customer account info they shipped out a new radiator without charging me fore a core or anything out of pocket! I have bought parts from them before and they stand behind there parts and provide excellent customer service. Just a great company to get all of your Auto parts from!

Overall best selection of parts, unbelievable low prices and extraordinary service. I saved $300-$400 replacing OE brakes on my 2010 Camaro. Not cheap after market parts but original replacement on rotors and upgraded pads. Only place I will purchase parts from now on. Highly organized and super quick delivery. Its nice to be able to order something online and actually receive exactly what you expected before expecting it. Under promised and over delivered.

If your broke down, better stay with your local parts house. If you have a project car and know what works and what dosen't, you can save a few bucks here. The parts is just what you get. Nothing more. If your looking for parts advice, then this place is not for you. I needed 2 doors, a hood, and some other minor parts for my project truck. The body parts were just what I expected. Plain and needing primer and prepping. It took some patience with cust. Service on the brake rotors. Turned out the part # was wrong on the site by a #. Still saved a few hundered over major performance parts sites. They saved me just over a grand in the suspension parts I needed. Now take in mind i'm building a working truck, not a 1/4 mile racer.

Purchased many items from this company and just found out that when i claimed one of their discounts I was signed up for a membership at "Complete Saving" From that point on a $12 monthly charge was apply to my account. I am a busy person and always skimed over the small charges when i review my bank statement. As it turns out they had made over 59 withdrawals before I noticed it. I called Complete Saving and my subscription was immediately cancel and they will reimburse the entire amount. I have not seen the money yet and i sure hope it will shows up. Any way, I would stay clear from any company associated with US Autoparts (Auto parts Warehouse, JC Whitney, Partstrain, etc.). Be very careful when claiming those discounts!

I just placed an order for two Dyson Vacuum cleaner filters. Shortly there after, I checked my credit card company to find that this company had charged me twice for the same order.One charge was for yesterday and one for to day. The amounts are identical, as are the invoice number! If they don't cancel one of the orders, I'm cantacting my credit card company and filing fraudulent charges on these two purchases.The Internet never seems to amaze me. All the money you want to make can be made, legally but you still have people who like to use the slight of hand hoping you want see them. Stay away from these people

Parts arrived in a timely manner and looked to be of good quality. Described as factory replacement, but technical found the front rotors to be 1" smaller diameter than factory. Customer service agreed to ship out replacement free of shipping, but wouldn't discount order even though I ordered correct parts. I explained that I would get charged twice for the same job because I needed to drive vehicle, but they refused. Thanks a lot for all the headaches. Won't use vendor again.

Absolutely horrible experience and subpar level of customer service. Sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

I used to always buy all sort of maintenance items from apw over the past ten years, and never had issues. Ordered a simple item, a sunshade that was in stock. I live in southern california about 20 miles from their HQ in carson and it took Two Weeks to receive it. Moreover, fedex delivered it to my neighbor instead who luckily recognized my name and dropped it off at my door. Never again.

I went to this site searching for a water pump & timing belt for my 2002 Toyota Tacoma truck. I sent an e-mail asking about the prices to see if I could find one at a reasonable price. They e-mailed me back very fast and advised me that they needed more information about my truck. They asked me if it was 4WD, also some questions about the engine. I emailed them back and told them that I was not sure about some of things they where asking about thy engine. The sent me another email adding a link for me to find out about my type of engine, or that I should take the truck to a shop and ask them before ordering any parts so I could get exactly what I need. I knew I could go to the shop. But they seemed to be very upfront and helpful. I will get back to them as soon as I am able to find out more about my engine parts, Sincerely Lorraine W.