Auto Parts Warehouse

Where do I start: First they told me part in stock, then sent me an invoice for one amount and deducted almost a $1 more than the invoice from my account the next day. So they took the money before sending the part. Invoice said 3-7 days delivery, 18 days later still waiting for the part. (not even in stock, manufacturing delay)This Texas Company is the worst, you don't even get anyone in America for customer service. This is a sad day for this Texas Company

I was a frequent customer, but did not order for awhile. When i returned, I found some idiot "improved" the web site. When i tried my most recent order on line, the response was "we don't ship to APO's." How is Las Vegas an APO? After three tries, I called the number.

Wait! There's More! The phone rep was perfect, but I soon received a notice the pars I needed were not available. Don't the computers tell you what is in stock?

It will be a LONG time before I make an order from Autoparts Warehouse in the future. I think it has something to do with hell and a cold Front! Thanks for nothing!

Why would a large company push the smaller shops out? They sent a letter stating they will no longer deliver parts. We can order them but must pick them up. Pricing is of course way more then other shops. Now your purchasing ATA and we still can't get parts delivered or good pricing. Why are you discriminating against the small businesses?

Ordered a replacement part for my truck. The site was easy to navigate and order. But within an hour I started getting emails for the company on purchasing other items. Sales adds basically. I just want to order my part and not get extra emails. I get enough junk in box mail everyday don't need more. The order was completed very easy but wish you could look up something or buy something on the Internet without getting bombard with adds I do not want.

I have always received great service from APW. Their wonderful website and competitive pricing kept me coming back. Today was even better. The rep was genuinely interested in helping me and spent nearly one-hour with me (my insistence) looking for alternatives. He found me a much cheaper alternative when compared to the eBay part my mechanic suggested. He then gave me his extension number and encourage me to call him directly and he would try and apply an additional discount for any future purchases.

I would give Auto Parts Warehouse a -10 (negative ten) rating and would not recommend this product to my worst enemy's! This place billed me for four auto parts that they didn't even have in stock and now the customer service representative tells me I have to Waite for three to five weeks to get my money back. So what am I'm suppose to now? Wait to get the parts I need now? I can't pay double for the parts that I need! What the $#*! is that all about?

Auto Parts Warehouse is a joke!

Do not use this company!

Ordered a head gasket from these guys, got it, had it installed professionally, and, upon him filling the engine with oil and anti-freeze mix, had the anti-freeze leaking out practically all around the entire head. That means undoing ALL the work just performed, to the tune of another $700.00. DUE TO PART FAILURE. Of course, they're not going to be responsible for their parts performance and cover the extra cost due to THEIR failure to provide parts of quality. Go somewhere else!

I've been a comparative shopper all my life! And after I wrecked by D-100 door I went online to purchase another one. Had a piece of paper and wrote down all prices for the door I could find online. Auto Part Warehouse saved me money by free shipping and handling as all their competition companys do. Not only that, faster shipping also!

Good price on this product and cools good it seems, solved my cooling problem for now. Very difficult to install with the inlet not removable like the factory one. Pulled it as a complete unit with the fan and radiator together. Very hard. Next time if I have to pull radiator fan will just remove the intake lower manifold first. Much quicker and do not have to work under the car long, just to remove fan electrical plug and the lower bolts holding it on. Removing the turbo piping and battery tray did not help at all.

I ordered a radiator for my Suburban about 2 years ago and about two weeks ago I noticed it was leaking so I called customer service and after verifying some previous customer account info they shipped out a new radiator without charging me fore a core or anything out of pocket! I have bought parts from them before and they stand behind there parts and provide excellent customer service. Just a great company to get all of your Auto parts from!

Overall best selection of parts, unbelievable low prices and extraordinary service. I saved $300-$400 replacing OE brakes on my 2010 Camaro. Not cheap after market parts but original replacement on rotors and upgraded pads. Only place I will purchase parts from now on. Highly organized and super quick delivery. Its nice to be able to order something online and actually receive exactly what you expected before expecting it. Under promised and over delivered.