Authorize has a consumer rating of 1.31 stars from 85 reviews indicating that most consumers are generally dissatisfied with their purchases. Authorize also ranks 37th among Payment Gateway sites. The most common issues with Authorize are around customer service, which is not as good as expected by some customers.
Authorize.net made it easy for Pampered Whiskers to accept payments on our BigCommerce website. Every time I have reached out to their customer service team, they have been very helpful. Each time I have called, I am able to get a live person within less than a minute. They are very efficient and empathetic. I would highly recommend authorize.net.See positive reviews
We had an absolutely horrible experience with using this company as our payment processor. Not only are they horribly mismanaged and unorganized but they constantly tried to sneak in additional fees hoping we would not catch them. Even after realizing what was going on and calling them out on it and going through fee negotiations, they still tried to sneak in fees that were explicitly against the agreement we made. I don't think we could have had any worse of an experience with this company.See critical reviews
Authorize.Net's payment gateway provides services to help merchants accept online and mobile credit card processing, payments via echecks, and more.
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