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Had a fraudulent eCheck transaction. Was told by support to refund check. Authorize Net refunded it twice which caused money to be taken out without receiving funds. They claim they cannot return our money. We're out the amount they refunded twice. Worst business practices. No controls. No accountability. No responsibility for errors. Customer is always wrong and not reimbursed for their mistake. Worst experience. DO NOT do business with this company. Their software is outdated and flawed. Their fee structure and statements are so confusing to reconcile. They charge fees galore. Stay away!
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